DE69025578D1 - Automatisierte Buchung von Fernmeldeanrufen - Google Patents

Automatisierte Buchung von Fernmeldeanrufen

Info

Publication number
DE69025578D1
DE69025578D1 DE69025578T DE69025578T DE69025578D1 DE 69025578 D1 DE69025578 D1 DE 69025578D1 DE 69025578 T DE69025578 T DE 69025578T DE 69025578 T DE69025578 T DE 69025578T DE 69025578 D1 DE69025578 D1 DE 69025578D1
Authority
DE
Germany
Prior art keywords
telephone calls
automated booking
booking
automated
calls
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
DE69025578T
Other languages
English (en)
Other versions
DE69025578T2 (de
Inventor
Gary Lewis Dorst
Francis Joseph Pope Iii
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Application granted granted Critical
Publication of DE69025578D1 publication Critical patent/DE69025578D1/de
Publication of DE69025578T2 publication Critical patent/DE69025578T2/de
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/60—Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
DE69025578T 1989-12-29 1990-11-22 Automatisierte Buchung von Fernmeldeanrufen Expired - Fee Related DE69025578T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/459,115 US4969185A (en) 1989-12-29 1989-12-29 Automated booking of telecommunications calls

Publications (2)

Publication Number Publication Date
DE69025578D1 true DE69025578D1 (de) 1996-04-04
DE69025578T2 DE69025578T2 (de) 1996-09-26

Family

ID=23823465

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69025578T Expired - Fee Related DE69025578T2 (de) 1989-12-29 1990-11-22 Automatisierte Buchung von Fernmeldeanrufen

Country Status (6)

Country Link
US (1) US4969185A (de)
EP (1) EP0435449B1 (de)
JP (1) JP2665044B2 (de)
CA (1) CA2024311C (de)
DE (1) DE69025578T2 (de)
SG (1) SG44349A1 (de)

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US5835576A (en) 1985-07-10 1998-11-10 Ronald A. Katz Technology Licensing, L.P. Telephonic-interface lottery device
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US5365575A (en) 1985-07-10 1994-11-15 First Data Resources Inc. Telephonic-interface lottery system
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SE500821C2 (sv) * 1992-02-17 1994-09-12 Ericsson Telefon Ab L M Sätt och anordning för att stödja kommunikation
SE500822C2 (sv) * 1992-02-17 1994-09-12 Ericsson Telefon Ab L M Förfarande att åstadkomma en intelligent nättjänst
SE500820C2 (sv) * 1992-02-17 1994-09-12 Ericsson Telefon Ab L M Sätt att ordna kommunikation mellan åtminstone två användare i form av ett möte
SE469867B (sv) 1992-02-17 1993-09-27 Ericsson Telefon Ab L M Personsökningsförfarande
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KR0177098B1 (ko) * 1995-06-12 1999-05-15 김광호 사설교환장치에서 디자 라인을 이용한 알람 콜 방법
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WO1997013329A2 (en) * 1995-09-29 1997-04-10 Northern Telecom Limited Methods and apparatus for automating contact closure
KR0167896B1 (ko) * 1995-10-11 1999-02-01 김광호 휴대폰의 예약통화 방법
KR100387076B1 (ko) * 1995-12-04 2003-08-02 삼성전자주식회사 No.7신호를이용한타교환국가입자의호예약방법
US5742674A (en) * 1995-12-22 1998-04-21 At&T Corp. Automatic call-back system and method using data indicating best time to call
EP0886951A1 (de) * 1996-03-14 1998-12-30 BRITISH TELECOMMUNICATIONS public limited company Telekommunikationsnetz und -dienste
US6430281B1 (en) * 1996-03-14 2002-08-06 British Telecommunications Public Limited Company Intelligent telecommunications network providing automated call booking, call reconnection and diary booking services
US5848132A (en) * 1996-03-14 1998-12-08 British Telecommunications Public Limited Company Telecommunications network having resident ability to pre-book scheduled call back services
GB2314233B (en) * 1996-06-14 2000-08-02 Fujitsu Ltd Telephone transaction support system
US5872841A (en) * 1996-11-14 1999-02-16 Siemens Information And Comunication Newtworks, Inc. Apparatus and method for scheduling a telephone call
US5987113A (en) * 1996-12-23 1999-11-16 Northern Telecom Limited Long distance phone tag service
US5909487A (en) * 1997-01-15 1999-06-01 Ericsson, Inc. Automatic call generator within a telecommunications system
US6038307A (en) * 1997-08-27 2000-03-14 At&T Corporation International redial system driven by unsuccessful call reasons
US6141405A (en) * 1997-09-12 2000-10-31 At&T Corp Method and system for detecting fraudulent collect calls
US6122509A (en) * 1997-09-29 2000-09-19 Telefonaktiebolaget L M Ericsson (Publ) Method and system for automatically connecting a call at a selected time in a radio telecommunications network
US7092509B1 (en) 1999-09-21 2006-08-15 Microlog Corporation Contact center system capable of handling multiple media types of contacts and method for using the same
US7308422B1 (en) 1999-10-08 2007-12-11 Utbk, Inc. System for recording and distributing recorded information over the internet
US20020055351A1 (en) * 1999-11-12 2002-05-09 Elsey Nicholas J. Technique for providing personalized information and communications services
DE10023868A1 (de) * 2000-05-16 2001-11-22 Siemens Ag Kommunikationsanlage und Verfahren für einen Verbindungsaufbau
SE517265C2 (sv) * 2000-07-10 2002-05-14 Gustav Mango Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter
US6636590B1 (en) 2000-10-30 2003-10-21 Ingenio, Inc. Apparatus and method for specifying and obtaining services through voice commands
US7542936B1 (en) 2000-11-02 2009-06-02 Utbk, Inc. Method, apparatus and system for marketing, delivering, and collecting payment for information
US7289623B2 (en) 2001-01-16 2007-10-30 Utbk, Inc. System and method for an online speaker patch-through
US20020133402A1 (en) 2001-03-13 2002-09-19 Scott Faber Apparatus and method for recruiting, communicating with, and paying participants of interactive advertising
US7724878B2 (en) * 2001-05-25 2010-05-25 Timmins Timothy A Technique for assisting a user with information services at an information/call center
US20040029567A1 (en) * 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US6704403B2 (en) * 2001-09-05 2004-03-09 Ingenio, Inc. Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail
US7580850B2 (en) 2001-12-14 2009-08-25 Utbk, Inc. Apparatus and method for online advice customer relationship management
US7937439B2 (en) 2001-12-27 2011-05-03 Utbk, Inc. Apparatus and method for scheduling live advice communication with a selected service provider
US7822186B1 (en) * 2002-02-21 2010-10-26 Verizon Laboratories Inc. Methods and systems for time-based delivery of calls
KR20020086428A (ko) * 2002-10-23 2002-11-18 주식회사 컴인터치 자동콜 연결 예약서비스 장치 및 방법
US7359498B2 (en) * 2003-06-12 2008-04-15 Utbk, Inc. Systems and methods for arranging a call
US7698183B2 (en) 2003-06-18 2010-04-13 Utbk, Inc. Method and apparatus for prioritizing a listing of information providers
US7886009B2 (en) * 2003-08-22 2011-02-08 Utbk, Inc. Gate keeper
US20050169456A1 (en) * 2003-09-26 2005-08-04 Dx/Dy Voice Processing, Inc. Collect callback
US7116768B2 (en) * 2003-09-26 2006-10-03 Dx/Dy Voice Processing, Inc. Collect callback
US20050163296A1 (en) * 2003-09-26 2005-07-28 Dx/Dy Voice Processing, Inc. Collect callback for web-based access
US8538768B2 (en) 2005-02-16 2013-09-17 Ingenio Llc Methods and apparatuses for delivery of advice to mobile/wireless devices
US20070036310A1 (en) * 2005-07-25 2007-02-15 Dx/Dy Voice Processing, Inc. Members calling card
KR100728623B1 (ko) 2005-07-29 2007-06-14 에스케이 텔레콤주식회사 자동 호 설정 서비스 시스템 및 방법
US8681778B2 (en) * 2006-01-10 2014-03-25 Ingenio Llc Systems and methods to manage privilege to speak
US9197479B2 (en) * 2006-01-10 2015-11-24 Yellowpages.Com Llc Systems and methods to manage a queue of people requesting real time communication connections
US8451825B2 (en) 2007-02-22 2013-05-28 Utbk, Llc Systems and methods to confirm initiation of a callback
US20090047939A1 (en) * 2007-08-14 2009-02-19 Jrad Ahmad M Method and Apparatus for Signaling a Call From a Caller Terminal to a Callee Terminal

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JPS61182357A (ja) * 1985-02-08 1986-08-15 Nec Eng Ltd コ−ルバツク時刻指定接続方式
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Also Published As

Publication number Publication date
SG44349A1 (en) 1997-12-19
EP0435449B1 (de) 1996-02-28
CA2024311A1 (en) 1991-06-30
JPH03222560A (ja) 1991-10-01
EP0435449A2 (de) 1991-07-03
CA2024311C (en) 1994-02-15
DE69025578T2 (de) 1996-09-26
JP2665044B2 (ja) 1997-10-22
EP0435449A3 (en) 1993-03-03
US4969185A (en) 1990-11-06

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8339 Ceased/non-payment of the annual fee