DE69120811D1 - Digitalrechnerplattform zur unterstützung von fernsprechnetzwerkanwendungen - Google Patents

Digitalrechnerplattform zur unterstützung von fernsprechnetzwerkanwendungen

Info

Publication number
DE69120811D1
DE69120811D1 DE69120811T DE69120811T DE69120811D1 DE 69120811 D1 DE69120811 D1 DE 69120811D1 DE 69120811 T DE69120811 T DE 69120811T DE 69120811 T DE69120811 T DE 69120811T DE 69120811 D1 DE69120811 D1 DE 69120811D1
Authority
DE
Germany
Prior art keywords
telephone network
digital computer
computer platform
network applications
support telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
DE69120811T
Other languages
English (en)
Other versions
DE69120811T2 (de
Inventor
David Heileman
Tommy Bennett
Frederick Kruesi
Robert Latimer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Unisys Corp
Original Assignee
Unisys Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Unisys Corp filed Critical Unisys Corp
Application granted granted Critical
Publication of DE69120811D1 publication Critical patent/DE69120811D1/de
Publication of DE69120811T2 publication Critical patent/DE69120811T2/de
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13527—Indexing scheme relating to selecting arrangements in general and for multiplex systems protocols - X.25, TCAP etc.
DE69120811T 1990-05-07 1991-05-06 Digitalrechnerplattform zur unterstützung von fernsprechnetzwerkanwendungen Expired - Fee Related DE69120811T2 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US07/521,210 US5133004A (en) 1990-05-07 1990-05-07 Digital computer platform for supporting telephone network applications
PCT/US1991/003086 WO1991017616A1 (en) 1990-05-07 1991-05-06 Digital computer platform for supporting telephone network applications

Publications (2)

Publication Number Publication Date
DE69120811D1 true DE69120811D1 (de) 1996-08-14
DE69120811T2 DE69120811T2 (de) 1997-03-06

Family

ID=24075836

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69120811T Expired - Fee Related DE69120811T2 (de) 1990-05-07 1991-05-06 Digitalrechnerplattform zur unterstützung von fernsprechnetzwerkanwendungen

Country Status (7)

Country Link
US (2) US5133004A (de)
EP (1) EP0527950B1 (de)
JP (1) JP3201765B2 (de)
AU (1) AU7906891A (de)
CA (1) CA2081574C (de)
DE (1) DE69120811T2 (de)
WO (1) WO1991017616A1 (de)

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US6711611B2 (en) 1998-09-11 2004-03-23 Genesis Telecommunications Laboratories, Inc. Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
US6985943B2 (en) 1998-09-11 2006-01-10 Genesys Telecommunications Laboratories, Inc. Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center
US6058166A (en) * 1997-10-06 2000-05-02 Unisys Corporation Enhanced multi-lingual prompt management in a voice messaging system with support for speech recognition
US6483911B1 (en) * 1997-11-05 2002-11-19 Unisys Corporation Methods and apparatus for providing external access to executable call flows of a network application
USRE46528E1 (en) 1997-11-14 2017-08-29 Genesys Telecommunications Laboratories, Inc. Implementation of call-center outbound dialing capability at a telephony network level
US7907598B2 (en) 1998-02-17 2011-03-15 Genesys Telecommunication Laboratories, Inc. Method for implementing and executing communication center routing strategies represented in extensible markup language
US6332154B2 (en) 1998-09-11 2001-12-18 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
US6496567B1 (en) * 1998-05-07 2002-12-17 Mci Communications Corporation Interactive voice response service node with advanced resource management
US6366658B1 (en) 1998-05-07 2002-04-02 Mci Communications Corporation Telecommunications architecture for call center services using advanced interactive voice responsive service node
US6647111B1 (en) * 1998-05-07 2003-11-11 Mci Communications Corporation System for executing advanced interactive voice response services using service-independent building blocks
US6389126B1 (en) * 1998-05-07 2002-05-14 Mci Communications Corporation Service provisioning system for interactive voice response services
US6493353B2 (en) 1998-05-07 2002-12-10 Mci Communications Corporation Communications signaling gateway and system for an advanced service node
US6418205B2 (en) 1998-05-07 2002-07-09 Mci Communications Corporation Call and circuit state machine for a transaction control layer of a communications signaling gateway
US6427002B2 (en) * 1998-05-07 2002-07-30 Worldcom, Inc. Advanced interactive voice response service node
US6430177B1 (en) 1998-06-09 2002-08-06 Unisys Corporation Universal messaging system providing integrated voice, data and fax messaging services to pc/web-based clients, including a content manager for receiving information from content providers and formatting the same into multimedia containers for distribution to web-based clients
US6317485B1 (en) * 1998-06-09 2001-11-13 Unisys Corporation System and method for integrating notification functions of two messaging systems in a universal messaging system
US6785710B2 (en) * 1998-06-22 2004-08-31 Genesys Telecommunications Laboratories, Inc. E-mail client with programmable address attributes
US6401133B1 (en) * 1998-06-24 2002-06-04 Unisys Corporation System for high speed continuous file transfer processing of data files
US6148329A (en) * 1998-07-20 2000-11-14 Unisys Corporation Method and system for maintaining the format of messages in a messaging system database
US6067348A (en) * 1998-08-04 2000-05-23 Universal Services, Inc. Outbound message personalization
USRE46153E1 (en) 1998-09-11 2016-09-20 Genesys Telecommunications Laboratories, Inc. Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
US6504915B1 (en) * 1998-09-25 2003-01-07 Unisys Corporation Multiple node messaging system wherein nodes have shared access to message stores of other nodes
US7137126B1 (en) 1998-10-02 2006-11-14 International Business Machines Corporation Conversational computing via conversational virtual machine
KR20000042227A (ko) * 1998-12-24 2000-07-15 윤종용 디지털 전화기와 개인용 컴퓨터가 연동되는 사설 교환시스템및 그 제어 방법
US6493431B1 (en) 1999-11-17 2002-12-10 Genuity Inc. Method and system for capturing telephone calls
US7929978B2 (en) 1999-12-01 2011-04-19 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network
US7516190B2 (en) 2000-02-04 2009-04-07 Parus Holdings, Inc. Personal voice-based information retrieval system
US6721705B2 (en) 2000-02-04 2004-04-13 Webley Systems, Inc. Robust voice browser system and voice activated device controller
US6690785B1 (en) * 2000-04-12 2004-02-10 America Online, Inc. System and method for providing called party information for centralized telephone service
US7140004B1 (en) * 2000-06-13 2006-11-21 Tellme Networks, Inc. Method and apparatus for zero-footprint phone application development
US7327832B1 (en) 2000-08-11 2008-02-05 Unisys Corporation Adjunct processing of multi-media functions in a messaging system
US7095828B1 (en) 2000-08-11 2006-08-22 Unisys Corporation Distributed network applications platform architecture
US7116764B1 (en) 2000-08-11 2006-10-03 Unisys Corporation Network interface unit having an embedded services processor
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JP2013521735A (ja) * 2010-03-09 2013-06-10 アルカテル−ルーセント ディジットのボイス通信

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Also Published As

Publication number Publication date
AU7906891A (en) 1991-11-27
EP0527950A1 (de) 1993-02-24
JPH05506977A (ja) 1993-10-07
WO1991017616A1 (en) 1991-11-14
JP3201765B2 (ja) 2001-08-27
CA2081574C (en) 2001-05-01
EP0527950B1 (de) 1996-07-10
US5384829A (en) 1995-01-24
DE69120811T2 (de) 1997-03-06
US5133004A (en) 1992-07-21
CA2081574A1 (en) 1991-11-08

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8339 Ceased/non-payment of the annual fee