DE69413420T2 - Verfahren und system zur anforderung von dienstleistungen - Google Patents

Verfahren und system zur anforderung von dienstleistungen

Info

Publication number
DE69413420T2
DE69413420T2 DE69413420T DE69413420T DE69413420T2 DE 69413420 T2 DE69413420 T2 DE 69413420T2 DE 69413420 T DE69413420 T DE 69413420T DE 69413420 T DE69413420 T DE 69413420T DE 69413420 T2 DE69413420 T2 DE 69413420T2
Authority
DE
Germany
Prior art keywords
service
user terminal
processing device
data processing
order
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69413420T
Other languages
English (en)
Other versions
DE69413420D1 (de
Inventor
Harald Ohrn
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Bellboy International AS
Original Assignee
Bellboy International AS
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellboy International AS filed Critical Bellboy International AS
Publication of DE69413420D1 publication Critical patent/DE69413420D1/de
Application granted granted Critical
Publication of DE69413420T2 publication Critical patent/DE69413420T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • G06Q10/025Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
DE69413420T 1993-12-17 1994-12-16 Verfahren und system zur anforderung von dienstleistungen Expired - Lifetime DE69413420T2 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
NO934696A NO179888C (no) 1993-12-17 1993-12-17 Bestillingssystem
PCT/NO1994/000206 WO1995017733A2 (en) 1993-12-17 1994-12-16 Method and system for ordering services

Publications (2)

Publication Number Publication Date
DE69413420D1 DE69413420D1 (de) 1998-10-22
DE69413420T2 true DE69413420T2 (de) 1999-05-27

Family

ID=19896706

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69413420T Expired - Lifetime DE69413420T2 (de) 1993-12-17 1994-12-16 Verfahren und system zur anforderung von dienstleistungen

Country Status (12)

Country Link
US (2) US6356874B1 (de)
EP (1) EP0738446B1 (de)
JP (1) JPH10501904A (de)
AT (1) ATE171328T1 (de)
AU (1) AU1327895A (de)
CA (1) CA2178912C (de)
DE (1) DE69413420T2 (de)
DK (1) DK0738446T3 (de)
ES (1) ES2124523T3 (de)
FI (1) FI109748B (de)
NO (1) NO179888C (de)
WO (1) WO1995017733A2 (de)

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* Cited by examiner, † Cited by third party
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DE102004014128A1 (de) * 2004-03-23 2005-10-13 Giesecke & Devrient Gmbh Vor-Ort-Interaktion an einem lokalen Serviceterminal

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JP3801383B2 (ja) * 1999-05-24 2006-07-26 沖電気工業株式会社 切符の予約発券方法及び予約発券システム
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US6446045B1 (en) 2000-01-10 2002-09-03 Lucinda Stone Method for using computers to facilitate and control the creating of a plurality of functions
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US20020069094A1 (en) * 2000-12-04 2002-06-06 Bingham Glenn G. System and method of reserving meeting facility resources
US20020152285A1 (en) * 2001-01-31 2002-10-17 Wheeler Troy M. Remote office system for retail and other sales and services
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DE10122062A1 (de) * 2001-05-07 2002-11-21 Varetis Ag Verfahren und Vorrichtung zur automatischen Auskunftserteilung
US20020174026A1 (en) * 2001-05-18 2002-11-21 Pickover Clifford A. Method and apparatus for facilitating the locating of an item
US20040029567A1 (en) 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US20030126016A1 (en) * 2001-07-27 2003-07-03 Shintaro Asano System and method for processing product orders placed through a network
US7756723B2 (en) * 2001-09-07 2010-07-13 Eclipsys Corporation System and method for managing patient bed assignments and bed occupancy in a health care facility
JP2003085245A (ja) * 2001-09-13 2003-03-20 Kenji Ihara 日本人高齢者の精神的・身体的健康の為の中長期海外旅行システム
US7689446B2 (en) * 2001-09-27 2010-03-30 Koninklijke Philips Electronics N.V. Automated reservation system with transfer of user-preferences from home to guest accommodations
US20030083889A1 (en) * 2001-10-31 2003-05-01 Lee Macklin Hotel guest services online
US20030144889A1 (en) * 2002-01-14 2003-07-31 Pekka Niemi Building transportable by water, a method for arranging delivery of an additional building to a desired location, a reservation system for premises and a method for reserving premises
US20030216960A1 (en) * 2002-05-16 2003-11-20 Richard Postrel System and method for offering geocentric-based incentives and executing a commercial transaction via a wireless device
US7475026B2 (en) * 2002-12-06 2009-01-06 Dell Products L.P. Method for information handling system consumables automated ordering
SG125908A1 (en) * 2002-12-30 2006-10-30 Singapore Airlines Ltd Multi-language communication method and system
US7412042B2 (en) 2003-02-14 2008-08-12 Grape Technology Group, Inc. Technique for providing information assistance including a concierge-type service
US20050004818A1 (en) * 2003-07-03 2005-01-06 Hartono Liman System and method for effective distribution of travel inventory allotments
US20050102154A1 (en) * 2003-11-12 2005-05-12 Dodd Ryan A. Method, computer useable medium, and system for enterprise resource management
US20050192817A1 (en) * 2004-02-26 2005-09-01 Dustin Sorenson System and method for information handling system consumable automatic ordering
US9002730B2 (en) 2004-04-28 2015-04-07 Richard Postrel Method and system for generating location based purchase incentives based on predicted route of travel
US7216951B2 (en) * 2004-05-12 2007-05-15 Dell Products L.P. Print cartridge ordering system
US20060247948A1 (en) * 2005-04-29 2006-11-02 Ellis Linda S Graphical on-screen bed board with portable patient card
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US8706515B2 (en) * 2005-10-20 2014-04-22 Mckesson Information Solutions Llc Methods, systems, and apparatus for providing a notification of a message in a health care environment
US20090015582A1 (en) * 2007-07-13 2009-01-15 Fatdoor, Inc. Short term residential spaces in a geo-spatial environment
US8874489B2 (en) 2006-03-17 2014-10-28 Fatdoor, Inc. Short-term residential spaces in a geo-spatial environment
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US8799933B2 (en) * 2008-01-18 2014-08-05 Dell Products L.P. Remote monitoring and management ordering system for an information technology remote services management environment
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US8498899B2 (en) * 2008-09-24 2013-07-30 Incentient LLC Method for providing room service
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DE102004014128A1 (de) * 2004-03-23 2005-10-13 Giesecke & Devrient Gmbh Vor-Ort-Interaktion an einem lokalen Serviceterminal

Also Published As

Publication number Publication date
NO934696D0 (no) 1993-12-17
AU1327895A (en) 1995-07-10
WO1995017733A2 (en) 1995-06-29
WO1995017733A3 (en) 1995-07-20
DE69413420D1 (de) 1998-10-22
ATE171328T1 (de) 1998-10-15
CA2178912A1 (en) 1995-06-29
EP0738446B1 (de) 1998-09-16
CA2178912C (en) 2003-07-08
NO934696L (no) 1995-06-19
US20020128926A1 (en) 2002-09-12
ES2124523T3 (es) 1999-02-01
NO179888B (no) 1996-09-23
DK0738446T3 (da) 1999-06-14
FI962479A0 (fi) 1996-06-14
JPH10501904A (ja) 1998-02-17
FI109748B (fi) 2002-09-30
NO179888C (no) 1998-05-27
EP0738446A1 (de) 1996-10-23
US6356874B1 (en) 2002-03-12
FI962479A (fi) 1996-08-14

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Legal Events

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