DE69712583T2 - Signalüberwachungsgerät - Google Patents

Signalüberwachungsgerät

Info

Publication number
DE69712583T2
DE69712583T2 DE69712583T DE69712583T DE69712583T2 DE 69712583 T2 DE69712583 T2 DE 69712583T2 DE 69712583 T DE69712583 T DE 69712583T DE 69712583 T DE69712583 T DE 69712583T DE 69712583 T2 DE69712583 T2 DE 69712583T2
Authority
DE
Germany
Prior art keywords
signal monitoring
monitoring device
analysing
occurrence
identifying
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69712583T
Other languages
English (en)
Other versions
DE69712583D1 (de
Inventor
Roger Louis Keenan
Dr Blair
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Eyretel Ltd
Original Assignee
Eyretel Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=10800525&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=DE69712583(T2) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Eyretel Ltd filed Critical Eyretel Ltd
Publication of DE69712583D1 publication Critical patent/DE69712583D1/de
Application granted granted Critical
Publication of DE69712583T2 publication Critical patent/DE69712583T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5175Call or contact centers supervision arrangements
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00Speaker identification or verification
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00Speaker identification or verification
    • G10L17/26Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/2272Subscriber line supervision circuits, e.g. call detection circuits
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42221Conversation recording systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42314Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323PBX's with CTI arrangements
DE69712583T 1996-09-26 1997-09-02 Signalüberwachungsgerät Expired - Lifetime DE69712583T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GBGB9620082.9A GB9620082D0 (en) 1996-09-26 1996-09-26 Signal monitoring apparatus

Publications (2)

Publication Number Publication Date
DE69712583D1 DE69712583D1 (de) 2002-06-20
DE69712583T2 true DE69712583T2 (de) 2003-01-09

Family

ID=10800525

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69712583T Expired - Lifetime DE69712583T2 (de) 1996-09-26 1997-09-02 Signalüberwachungsgerät

Country Status (6)

Country Link
US (9) US6404857B1 (de)
EP (1) EP0833489B1 (de)
AT (1) ATE217741T1 (de)
CA (1) CA2215481A1 (de)
DE (1) DE69712583T2 (de)
GB (1) GB9620082D0 (de)

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* Cited by examiner, † Cited by third party
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GB9620082D0 (en) 1996-11-13
EP0833489A2 (de) 1998-04-01
US6757361B2 (en) 2004-06-29
USRE43324E1 (en) 2012-04-24
EP0833489B1 (de) 2002-05-15
EP0833489A3 (de) 1998-09-16
DE69712583D1 (de) 2002-06-20
USRE43255E1 (en) 2012-03-20
USRE40634E1 (en) 2009-02-10
USRE43386E1 (en) 2012-05-15
USRE41608E1 (en) 2010-08-31
USRE43183E1 (en) 2012-02-14
CA2215481A1 (en) 1998-03-26
US6404857B1 (en) 2002-06-11
ATE217741T1 (de) 2002-06-15
USRE41534E1 (en) 2010-08-17
US20030129986A1 (en) 2003-07-10

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