DE69731550D1 - System und verfahren zur entwicklung eines sprachdialogs für ein sprachdialogsystem - Google Patents
System und verfahren zur entwicklung eines sprachdialogs für ein sprachdialogsystemInfo
- Publication number
- DE69731550D1 DE69731550D1 DE69731550T DE69731550T DE69731550D1 DE 69731550 D1 DE69731550 D1 DE 69731550D1 DE 69731550 T DE69731550 T DE 69731550T DE 69731550 T DE69731550 T DE 69731550T DE 69731550 D1 DE69731550 D1 DE 69731550D1
- Authority
- DE
- Germany
- Prior art keywords
- program
- vru
- customer
- language
- developing
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/30—Creation or generation of source code
- G06F8/34—Graphical or visual programming
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99951—File or database maintenance
- Y10S707/99952—Coherency, e.g. same view to multiple users
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/774,234 US5913195A (en) | 1996-12-27 | 1996-12-27 | System and method for developing VRU voice dialogue |
US774234 | 1996-12-27 | ||
PCT/US1997/024060 WO1998032124A1 (en) | 1996-12-27 | 1997-12-22 | System and method for developing vru voice dialogue |
Publications (2)
Publication Number | Publication Date |
---|---|
DE69731550D1 true DE69731550D1 (de) | 2004-12-16 |
DE69731550T2 DE69731550T2 (de) | 2005-10-27 |
Family
ID=25100629
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE69731550T Expired - Lifetime DE69731550T2 (de) | 1996-12-27 | 1997-12-22 | System und verfahren zur entwicklung eines sprachdialogs für ein sprachdialogsystem |
Country Status (7)
Country | Link |
---|---|
US (1) | US5913195A (de) |
EP (1) | EP0948786B1 (de) |
AT (1) | ATE282226T1 (de) |
AU (1) | AU5809498A (de) |
CA (1) | CA2274713A1 (de) |
DE (1) | DE69731550T2 (de) |
WO (1) | WO1998032124A1 (de) |
Families Citing this family (52)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6173437B1 (en) * | 1997-07-24 | 2001-01-09 | Intervoice Limited Partnership | Multimedia scripting tool |
US7031440B1 (en) * | 1999-02-01 | 2006-04-18 | Ssimens Communications Inc. | Interactive voice response systems with general-purpose blocks |
US8321411B2 (en) | 1999-03-23 | 2012-11-27 | Microstrategy, Incorporated | System and method for management of an automatic OLAP report broadcast system |
US6408272B1 (en) * | 1999-04-12 | 2002-06-18 | General Magic, Inc. | Distributed voice user interface |
US20050261907A1 (en) | 1999-04-12 | 2005-11-24 | Ben Franklin Patent Holding Llc | Voice integration platform |
US20050091057A1 (en) * | 1999-04-12 | 2005-04-28 | General Magic, Inc. | Voice application development methodology |
US8607138B2 (en) | 1999-05-28 | 2013-12-10 | Microstrategy, Incorporated | System and method for OLAP report generation with spreadsheet report within the network user interface |
US9208213B2 (en) | 1999-05-28 | 2015-12-08 | Microstrategy, Incorporated | System and method for network user interface OLAP report formatting |
US6412106B1 (en) * | 1999-06-16 | 2002-06-25 | Intervoice Limited Partnership | Graphical system and method for debugging computer programs |
US6658093B1 (en) * | 1999-09-13 | 2003-12-02 | Microstrategy, Incorporated | System and method for real-time, personalized, dynamic, interactive voice services for travel availability information |
US6836537B1 (en) | 1999-09-13 | 2004-12-28 | Microstrategy Incorporated | System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule |
US6829334B1 (en) | 1999-09-13 | 2004-12-07 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control |
US6964012B1 (en) | 1999-09-13 | 2005-11-08 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts |
US8130918B1 (en) | 1999-09-13 | 2012-03-06 | Microstrategy, Incorporated | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing |
US6526382B1 (en) * | 1999-12-07 | 2003-02-25 | Comverse, Inc. | Language-oriented user interfaces for voice activated services |
US7140004B1 (en) * | 2000-06-13 | 2006-11-21 | Tellme Networks, Inc. | Method and apparatus for zero-footprint phone application development |
US7933387B1 (en) * | 2000-08-15 | 2011-04-26 | Baker Iv Forest S | Voice transition script caller |
US7640510B2 (en) * | 2004-03-27 | 2009-12-29 | Noguar, L.C. | Apparatus, system, and method for presenting scripts to a contact |
US7400718B2 (en) * | 2000-08-24 | 2008-07-15 | Golden Voice Technology & Training Llc | Automated business form information aquisition system |
US7117447B2 (en) * | 2001-06-08 | 2006-10-03 | Mci, Llc | Graphical user interface (GUI) based call application system |
US7110525B1 (en) | 2001-06-25 | 2006-09-19 | Toby Heller | Agent training sensitive call routing system |
DE10147341B4 (de) * | 2001-09-26 | 2005-05-19 | Voiceobjects Ag | Verfahren und Vorrichtung zum Aufbau einer in einem Computersystem implementierten Dialogsteuerung aus Dialogobjekten sowie zugehöriges Computersystem zur Durchführung einer Dialogsteuerung |
US20050149617A1 (en) * | 2001-11-26 | 2005-07-07 | Objectworld Communications Corp. | Graphical interface based software for creating communication service agents |
US20030105804A1 (en) * | 2001-11-26 | 2003-06-05 | Objectworld | Communication system with personalized call handling |
US7372952B1 (en) | 2002-03-07 | 2008-05-13 | Wai Wu | Telephony control system with intelligent call routing |
US7117449B1 (en) * | 2002-12-31 | 2006-10-03 | Siebel Systems, Inc. | Method and apparatus to present an integrated process modeler |
US9818136B1 (en) | 2003-02-05 | 2017-11-14 | Steven M. Hoffberg | System and method for determining contingent relevance |
US7676034B1 (en) | 2003-03-07 | 2010-03-09 | Wai Wu | Method and system for matching entities in an auction |
US20040217986A1 (en) * | 2003-05-02 | 2004-11-04 | Myra Hambleton | Enhanced graphical development environment for controlling mixed initiative applications |
WO2005089466A2 (en) * | 2004-03-17 | 2005-09-29 | Noguar, Lc | Apparatus, system, and method for disposing of a call |
US20060212559A1 (en) * | 2005-03-02 | 2006-09-21 | Objectworld Communications Corp. | Data source access editor and network data management method |
US8874477B2 (en) | 2005-10-04 | 2014-10-28 | Steven Mark Hoffberg | Multifactorial optimization system and method |
US8315874B2 (en) * | 2005-12-30 | 2012-11-20 | Microsoft Corporation | Voice user interface authoring tool |
US20070226732A1 (en) * | 2006-03-16 | 2007-09-27 | Timekeeping Systems, Inc. | Flow chart programmable data collector |
US8300798B1 (en) | 2006-04-03 | 2012-10-30 | Wai Wu | Intelligent communication routing system and method |
US8453252B2 (en) | 2009-05-18 | 2013-05-28 | National Instruments Corporation | Licensing and management of shared graphical data flow web applications |
US8594280B1 (en) | 2010-02-03 | 2013-11-26 | Zvi Or-Bach | Systems and methods for visual presentation and selection of IVR menu |
US8548135B1 (en) | 2010-02-03 | 2013-10-01 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US8548131B1 (en) | 2010-02-03 | 2013-10-01 | Tal Lavian | Systems and methods for communicating with an interactive voice response system |
US8879698B1 (en) | 2010-02-03 | 2014-11-04 | Tal Lavian | Device and method for providing enhanced telephony |
US8681951B1 (en) | 2010-02-03 | 2014-03-25 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US8687777B1 (en) | 2010-02-03 | 2014-04-01 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US8625756B1 (en) | 2010-02-03 | 2014-01-07 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US8537989B1 (en) | 2010-02-03 | 2013-09-17 | Tal Lavian | Device and method for providing enhanced telephony |
US9001819B1 (en) | 2010-02-18 | 2015-04-07 | Zvi Or-Bach | Systems and methods for visual presentation and selection of IVR menu |
US8406388B2 (en) | 2011-07-18 | 2013-03-26 | Zvi Or-Bach | Systems and methods for visual presentation and selection of IVR menu |
US8572303B2 (en) | 2010-02-03 | 2013-10-29 | Tal Lavian | Portable universal communication device |
US8903073B2 (en) | 2011-07-20 | 2014-12-02 | Zvi Or-Bach | Systems and methods for visual presentation and selection of IVR menu |
US8553859B1 (en) | 2010-02-03 | 2013-10-08 | Tal Lavian | Device and method for providing enhanced telephony |
US8867708B1 (en) | 2012-03-02 | 2014-10-21 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US8731148B1 (en) | 2012-03-02 | 2014-05-20 | Tal Lavian | Systems and methods for visual presentation and selection of IVR menu |
US20160160290A1 (en) | 2014-11-03 | 2016-06-09 | Genentech, Inc. | Methods and biomarkers for predicting efficacy and evaluation of an ox40 agonist treatment |
Family Cites Families (11)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4797911A (en) * | 1987-06-16 | 1989-01-10 | Inventions, Inc. | Customer account online servicing system |
US5131027A (en) * | 1989-01-23 | 1992-07-14 | Intellicall, Inc. | Short time validity storage |
CA2025160A1 (en) * | 1989-09-28 | 1991-03-29 | John W. White | Portable and dynamic distributed applications architecture |
JP2880592B2 (ja) * | 1990-10-30 | 1999-04-12 | インターナショナル・ビジネス・マシーンズ・コーポレイション | 複合音声情報の編集装置および方法 |
DE69213436T2 (de) * | 1991-02-21 | 1997-01-09 | Vmx Inc | Integriertes anwendunggesteuertes anrufverarbeitungs- und nachrichtensystem |
US5146491A (en) * | 1991-08-08 | 1992-09-08 | Pilgrim Telephone, Inc. | Telephone billing method |
KR100344695B1 (ko) * | 1991-11-27 | 2002-11-18 | 텔레폰아크티에볼라게트 엘엠 에릭슨 | 통신스위칭시스템의아키텍쳐내자료를관리하기위한시스템,그방법및통신스위칭시스템 |
US5485615A (en) * | 1992-06-10 | 1996-01-16 | Telefonaktiebolaget L M Ericsson | System and method of interactively developing desired computer programs by using plurality of tools within a process described in graphical language |
JP2524472B2 (ja) * | 1992-09-21 | 1996-08-14 | インターナショナル・ビジネス・マシーンズ・コーポレイション | 電話回線利用の音声認識システムを訓練する方法 |
EP0602263A1 (de) * | 1992-12-15 | 1994-06-22 | International Business Machines Corporation | Programmgenerator für Benutzerschnittstelle |
US6179490B1 (en) * | 1993-12-23 | 2001-01-30 | Telefonaktiebolaget Lm Ericsson | Method and apparatus for creating a flowchart using a programmed computer which will automatically result in a structured program |
-
1996
- 1996-12-27 US US08/774,234 patent/US5913195A/en not_active Expired - Lifetime
-
1997
- 1997-12-22 DE DE69731550T patent/DE69731550T2/de not_active Expired - Lifetime
- 1997-12-22 CA CA002274713A patent/CA2274713A1/en not_active Abandoned
- 1997-12-22 AT AT97954273T patent/ATE282226T1/de not_active IP Right Cessation
- 1997-12-22 AU AU58094/98A patent/AU5809498A/en not_active Abandoned
- 1997-12-22 WO PCT/US1997/024060 patent/WO1998032124A1/en active IP Right Grant
- 1997-12-22 EP EP97954273A patent/EP0948786B1/de not_active Expired - Lifetime
Also Published As
Publication number | Publication date |
---|---|
AU5809498A (en) | 1998-08-07 |
ATE282226T1 (de) | 2004-11-15 |
EP0948786A1 (de) | 1999-10-13 |
WO1998032124A1 (en) | 1998-07-23 |
CA2274713A1 (en) | 1998-07-23 |
DE69731550T2 (de) | 2005-10-27 |
US5913195A (en) | 1999-06-15 |
EP0948786A4 (de) | 2000-04-12 |
EP0948786B1 (de) | 2004-11-10 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
8364 | No opposition during term of opposition |