US 20050108113 A1
A method for providing an on-line mall with multiple communities. The method provides multiple communities within an on-line mall environment. Multiple stores are provided within each of the multiple communities, with each store being associated with a merchant with merchandise directed to its community. At least a partially common facade is provided for multiple stores within a particular community.
1. A method for providing an on-line mall with multiple communities, the method including:
providing multiple communities within an on-line mall environment;
providing multiple stores within each of the multiple communities, each store being associated with a merchant with merchandise directed to its community;
providing an at least partially common facade for multiple stores within a particular community.
2. The method of
3. The method of
4. The method of
further wherein the customer access provides the ability to exit a selected community and to enter a further selected community, and to exit a selected store and to enter a further selected store within a selected community.
5. The method of
6. The method of
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This application is a Continuation of U.S. application Ser. No. 10/164997 filed Jun. 6, 2002 which is a Continuation-In-Part of U.S. application Ser. No. 09/428741 filed Oct. 28, 1999 now issued as U.S. Pat. No. 6,556,975. These applications are incorporated herein by reference.
The field of the invention relates to providing an on-line mall. More particularly, the invention relates to providing a one stop-shopping environment where the customer can make purchases at a variety of merchants at the mall.
For many years customers frequented large department stores, such as J.C. Penney or Macy's to purchase the desired merchandise. If the customer desired merchandise not carried by that large retailer, then the customer was required to visit another retailer located at a different site. Entrepreneurs, seeing this phenomenon, proposed that several retailers of both large and small size be contained within one large connected area so that customers could still visit their respective merchants to purchase the merchandise they desired; however, they need only make one trip to purchase their merchandise from multiple retailers. The mall concept has spread throughout the world and malls are now located within virtually all large to medium sized cities or towns. The idea of going to the mall to purchase one's goods still remains one of the most productive ways in which a retailer can place his merchandise in front of the customer.
However, with the creation of the Internet and the increasing customer access to the Internet, merchants have begun to place stores on-line in which a customer may access the retailers store from the comfort of his own home and view and purchase the merchant's merchandise. Therefore, the customer's travel from his home to the merchant's store has been replaced by electronic travel, using the customer's computer to access the merchant's computer system in which the consumer may visit the merchant's store.
As was required prior to the creation of malls, however, the customer must be aware of each retailer's location and must be aware that the retailer exists so that the customer may access the retailer's specific store. Therefore, any advancement in the ability to place multiple retailers in front of a customer in one location would be advantageous.
According to an example embodiment of the present invention, there is provided a method for providing an on-line mall with multiple communities, the method including:
A better understanding of the present invention can be obtained when the following detailed description of one exemplary embodiment is considered in conjunction with the following drawings, in which:
In the description which follows, like parts are marked throughout the specification and drawings with the same reference numerals, respectively. The drawing figures are not necessarily drawn to scale and certain figures may be shown in exaggerated or generalized form in the interest of clarity and conciseness.
The on-line mall's computer 112 includes a communications system 124 and a series of servers 114, namely server 1114 a, server 2114 b, and server 3114 c. Each server includes a memory component 122 a, 122 b, and 122 c and a mass storage system 126 a, 126 b, and 126 c. Server 1114 a, server 2114 b, and server 3114 c are shown; however, multiple servers may be added or removed to the series of servers 114 without detracting from the spirit of the invention. The communications system 124 allows the on-line mall's computer 112 to communicate with the customer's computer 100 or merchant computer 128 using standard Internet communication protocols or other communications protocols as is known in the industry. Preferably, the communications system 124 is implemented with a modem and a standard telephone line or is implemented with a direct communications line; however, a wide variety of communication systems and lines may be implemented without detracting from the spirit of the invention, including, but not limited to DSL, ISDN, and RF. The mass storage system 126 includes mass storage devices such as one of a series of hard disks, an optical disk, or other suitable mass storage media.
Each server, 114 a, 114 b, and 114 c in the on-line mall has access to a processor 140 a, 140 b and 140 c respectively. Each processor 140 a, 140 b and 140 c may retrieve data from memory 122 a, 122 b and 122 c respectively. The processor 140 may comprise a single processor, which is commonly available to each server 114 a, 114 b, and 114 c, or may include a series of processors. Each processor 140 a, 140 b and 140 c is capable of executing programs, which may be stored in the mass storage system 126 a, 126 b and 126 c respectively or other suitable systems, which, when executed, provide the website that can be viewed by both the merchant and the customer.
The on-line mall's computer 112 communicates with merchant computer 128 through communication line 136. Merchant computer 128 includes a communication device 150, a memory device 152, a mass storage system 154 and a processor 142. The on-line mall's computer 112 may also communicate with multiple merchants computers (not shown), without detracting from the spirit of the invention. The merchant computer 128 is shown in an exemplary manner to present the interaction between the on-line mall's computer 112 and the merchant computer 128 where the merchant computer 128 is one of the multiple computers communicating with the on-line mall's computer 112. Merchant computer 128 includes communication device 150 which are well known to those skilled in the art.
Further, the merchant computer 128 includes a mass storage system 154 which may be comparable to the mass storage system 126 discussed above and is known in the industry. The merchant computer 128 further includes a processor 142. The processor 142 may include a single processor which is commonly available or may include a series of processors or a series of processors integrated in a series of servers which are commonly available.
Referring now to
The on-line mall's computer 112 is partitioned into a series of servers 114. In one disclosed embodiment, the series of servers 114 include a store manager server, a store database server, and a store public server. However, a wide variety of functions may be assigned to each server contained within the series of servers 114 without detracting from the spirit of the invention. The on-line mall's computer 112 may be partitioned into elements which may cross multiple servers.
The on-line mall website is functionally partitioned into communities. For the purposes of this application, a community is a series of stores, which are targeted to a specific demographic market. Examples include, but are not limited to, apparel stores for women, men, children, and teens.
Each community includes a series of stores, each of which is occupied by a merchant. Each merchant provides its own merchandise directed to this community. While each store is functionally tied to a specific community, the store preferably may physically interact with several servers. Thus, as can be seen in
A store manager server 115 is provided and includes store manager data 200 and a store manager graphical interface 202. The store manager data 200 includes information such as merchandise available at the store and specific merchandise pricing data. The store manager server 115 is connected through link 204 to the store database server 118. The store database information 214 is contained within the store database server 118. The merchant's computer 128 is connected to the on-line mall computer 112, and more specifically to the store manager server 115 through communication line 136. The store manager server 115 is connected to the store public server 116 through communication line 206. The store database server 118 is also connected to the store public server 116 through communication line 212. Specific store graphical interfaces 208 and 210 are shown contained within store public server 116. The customer's computer 100 is connected to the on-line mall computer 112, and more specifically to the store public server, through communication line 134.
Referring now to
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The purchases are made by selecting an item that the customer desires without having to provide specific purchasing data to the specific merchant at the time the customer exits the current store. For example, the customer may enter store 1504 and purchase article 1. The customer may then enter store 5508 and purchase article 2. The customer purchases article 1 and article 2 from stores 1504 and store 5508, respectively. By selecting an item from a store's website page, the selected item is then placed in the customer's electronic “shopping cart.” The electronic shopping cart stores the selected article for the duration of the customer's visit to the on-line mall website or for access during a later visit to the on-line mall. Thus, the customer may place additional articles in the shopping cart or remove previously selected articles from the shopping cart as the customer enters and exits the various stores and communities on the on-line mall website.
The customer may then leave community 1500 and enter community 2502. Once in community 2502, the customer may enter store 4514 and select article z. Once the customer has entered all the stores and communities the customer desires, the customer then purchases the selected articles. The selections made by the customer which have been stored in the electronic shopping cart are processed at this time store by store, however, one skilled in the art may process the purchases in a wide variety of manners including processing all purchases from all stores at one time. The customer therefore may only have to provide a single set of payment information, even though the customer has visited and purchased articles from multiple merchants in multiple communities. If the customer does not desire to purchase the selected articles stored in the electronic cart at the end of the customer's visit to the on-line mall, the selected articles may be stored in the electronic shopping cart for later access or changed or deleted as the customer adds articles to the electronic cart from the different merchants. In one embodiment, the electronic shopping cart is stored on the customer's computer and is accessed when the customer reenters the on-line mall. However, one skilled in the art can implement a variety of storing mechanisms in which the electronic shopping cart may store the selected articles including but not limited to storing the selected articles in the electronic shopping cart on the on-line mall's computer while providing an identifier to the customer which accesses the electronic shopping cart once the customer has reentered the on-line mall.
The selected articles for purchase are stored in multiple databases such as the store database server 118 and the community database server 318 (not shown in this figure). A community database records the number of articles purchased, the merchant, and the price. The store's database also records the customer who purchased the article, the article purchased, and the payment information entered by the customer. At a specific interval, the on-line mall's computer 112 communicates with merchant computer 128, through the communication line 136, to transfer the merchant specific purchase request. The merchant computer 128 is shown in exemplary manner, however, multiple merchants may be connected to the on-line mall computer 112 without detracting from the spirit of the invention. The on-line mall computer 112 then sends the specific merchant the purchasing data obtained since the previous update. Therefore, at a specified update period, each merchant receives the purchasing data and invoices since the previous update. The purchasing data entered by the customer when the customer purchases the selected articles is submitted to multiple merchants, therefore, allowing multiple merchants to receive the once entered customer payment information. The interval in which each merchant is updated varies according to merchant or the technology available to a specific merchant. The interval may range from real time updates to monthly updates. Those well skilled in the art will recognize that other suitable update intervals may be provided.
Referring now to
The mall environment allows for cooperative multi-merchant interaction within this community retailing system. Cooperative multi-merchant interaction includes by way of example multiple merchants sharing marketing and demographic data and sharing basic on-line tools. This allows for the multiple merchants to work toward a goal while maintaining commonality. The sharing of basic tools includes by way of example implementing a common registration database and providing a common order tracking system.
Next in step 606 customer access is provided to the on-line mall website. Preferably, a customer accesses the on-line mall website through a remote access. Customer access may be provided through a direct connection with the on-line mall website or through a series of hot links from portals or other websites. Further, customer access may be solicited through a mass advertising campaign by the on-line mall in which the on-line mall web address is provided by electronic mail and other media, such as newspapers, or television or radio. Specific merchant merchandise may be advertised through the same media allowing a customer to access the on-line mall to purchase a particular item the customer has learned of from a different media.
Next in step 608, customer data and purchase data are collected and retained. Once the customer has accessed the on-line mall website, data collection commences. Customer data is collected at one point of time, such as after purchases have been selected thus allowing the customer to browse multiple communities and stores and make numerous purchases while entering customer data only once. However, historical data is collected during the on-line mall visit. Such collection includes the monitoring of the customer's visit. For example, if the customer accesses two specific stores in two specific communities, the merchants of such stores may obtain this historical data to help focus the merchant's marketing effort and to influence future entries into certain communities. Further, data concerning any purchases made by the customer during the visit to the on-line mall website or to the particular store or community are collected as the customer selects such purchases. Next in step 610, at a particular interval, purchasing data and merchant specific data are submitted to the merchant. Purchasing data since the previous update are sent to the particular merchant in that stated interval. Further, historical customer data may be sent to the merchant at a separate standard interval. The process ends with Step 612.
Referring now to
Next in step 648, the on-line mall provides a common facade for all stores within a given community. Each merchant has the ability to personalize its store; however, at the community level, all stores within a community may have a similar look, thus allowing for an aesthetic flow of the storefronts in a given community as can be seen in an actual mall.
Next in step 650, a discussion area is provided. The discussion area includes forums limited to merchants, merchant and customer forums, or customer exclusive forums. This allows the merchant or customer to share information with other merchants or customers concerning the merchandise available or successful and unsuccessful merchant strategies. Thus, the on-line mall will prepare the discussion area, allowing the customers or merchants to create their own discussion groups to address certain issues.
Next in step 652, the invoice data collection storage is provided. A standard purchasing invoice is provided, allowing the on-line mall to use one form to collect all purchasing data from the various customers and submit that standard form to the various merchants to place the customer's order. The process ends in step 654. One skilled in the art will recognize that the order of the elements of
Referring now to
The on-line mall store is viewed as a separate store of the overall merchant's store that may be available on a different website than the on-line mall. Thus, the on-line store includes a subset of the merchandise available from the merchant. Next in step 686 a communication link is established between the on-line mall and the merchant's computer 128. The merchant provides the on-line mall with access to the merchant's purchasing computer system thus allowing the purchasing data to be submitted from the on-line mall to the merchant's computer over a secured communication line.
Next in step 690, merchant specific data is retained. The merchant specific data includes specific data which the merchants request the on-line mall to collect, including by way of example the customer specific data of what type of customer is buying what type of merchandise, when he/she is buying it, at which communities he/she is buying it from, at which stores in which communities he/she is buying from, and the dollar value a customer at a specific economical level is spending. The process ends at step 692.
Referring now to
Next in step 704, the on-line mall provides advertisement. The on-line mall provides advertisement in local media regarding the on-line mall or a specific community of the on-line mall, advertising in national media, such as advertising in a teen magazine that a teen community is available on the on-line mall, and further specifying and advertising particular merchandise that a merchant has requested to be advertised by the on-line mall.
Next in step 706, the on-line mall provides the customer with access to the mall through the creation of hot links on other websites. The other website, such as a portal, is another Internet website, which is not directly related to on-line mall, but includes a hot link to the on-line mall website. Once that hot link is selected by the customer from the other website, the customer's computer is directed toward the Internet address of the on-line mall.
Next in step 707 customer data is prepared. When the customer accesses the on-line mall website customer demographic information is collected. However, the customer may enter name, address, age, sex, and other demographic information including payment information only after merchandise is selected for purchase. This information may be entered after the customer selects merchandise from various merchants in various communities. Next, in step 708, a customer gift registry is prepared. A gift registry allows a registrant customer to select merchandise from the various merchants within one or more communities. The selected merchandise is stored and viewed by other customers who would like to purchase the merchandise for the registrant customer, such as for an upcoming event, such as a wedding, birthday, or impending birth. The on-line gift registry functions in a manner similar to a common gift registry available at a merchant's stores but with broader applicability. For example, in the prior art, if a customer wishes to have particular baby merchandise selected and purchased for the customer for an impending baby shower, the customer must go to a specific merchant and fill out a gift registry for that merchant. However, the on-line mall allows a registrant customer to select specific merchandise throughout a wide variety of merchants, including those contained in one community or those contained in multiple communities. Therefore, a second customer can enter the on-line mall, review in a single registry the merchandise selected by the registrant customer offered by different merchants at different communities without having to access multiple merchants'stores and reviewing multiple registries. A customer is not required to enter the gift registry either to register his selection or to view a prior customer's selections; however, the option is available. The process ends with step 710. One skilled in the art will recognize that the order of the elements in
Referring now to
Next in step 736, after the customer has completed the visit to the on-line mall's website, all items selected for purchase are collected and stored in the appropriate servers. Once the customer has completed the selection of merchandise, the customer enters the purchase data such as age, name, address, and credit card number. Thus, the customer may enter the purchasing data one point of time, such as at the end of the purchasing visit. The process ends with step 738.
Next, in step 764, customer historical data for a particular merchant are collected and provided to the merchant at a standard interval, such interval including hourly, daily, weekly, or monthly submittals. Thus, if a particular advertisement within a store has been viewed by a certain number of customers, then the merchant obtains that information from the on-line mall website at the standard intervals.
Next in step 766, collected purchase data is submitted to the merchant. The purchase date is submitted to the merchant at a standard interval, which may vary from real-time to hourly to daily to weekly or longer. However, an interval which is almost instantaneous with the selection of purchases may be available and does not detract from the spirit of the invention. The process ends in step 768.
If a search engine is selected in step 808, then the search engine display page is shown in step 816 in
If the customer selects step 810 the advertisement in
If the customer selects to browse the website in step 812 in
If upon entry into the on-line mall home page the customer selects to enter the gift registry in step 814 in
If the customer is not a registrant, in step 838, then the list of registrants is displayed in step 844. The list of registrants continues to be displayed until a registrant is selected in step 846. Once the registrant has been selected in step 846, the merchandise selected by the registrant is displayed in step 848. Along with the merchandise selected by the registrant, other information may be displayed, such as the price of the merchandise, whether or how much of the merchandise has been purchased, the name of the purchaser, and whether the purchaser has requested that the merchandise be sent directly to the registrant. The merchandise the registrant has selected continues to be displayed until the customer selects specific merchandise to be viewed, in step 850. Once the customer has selected the specific merchandise to be viewed, the specific merchandise is displayed in step 836.
Next, in step 852 in
If a customer has completed his shopping in step 860, then whether the customer wishes to purchase the merchandise or create the registry is determined in step 861. If the customer desires to create a registry in step 861, then the registry is created in step 863 before proceeding to end 872. If the customer desires to purchase the merchandise, then the check out is displayed in step 862.
Once the purchase data is entered in step 864, then the purchase is stored in step 866 in
System 1300 includes a plurality of subsystems that can each be implemented in hardware, software, or a suitable combination of hardware and software, and which can be one or more software systems operating on a general purpose processing platform. Mall environment system 1002 generates mall environment data. In one exemplary embodiment, mall environment system 1002 can create a mall environment that includes one or more communities and associated stores or sales bins in such communities. Mall environment system 1002 allows merchants to add stores in communities, allows customers to quickly locate communities in the stores, and otherwise generates user interface data that allows users to find and access associated stores and communities within the mall.
Merchant store space system 1004 allows a merchant to generate store space data. In one exemplary embodiment, merchant store space system 1004 coordinates with mall environment system 1002 and other systems of system 1300 in order to allow a merchant to create store space within different stores in different communities within the mall. In one exemplary embodiment, merchant store space system 1004 can allow a merchant to have space in a first store in a first community, such as to place an item for sale or auction in sporting goods, and space in a second store in a second community, such as to place an item for sale or auction in ladies apparel, without requiring the merchant to set up separate accounting systems, customer interface systems, or other suitable systems. Merchant store space system 1004 thus allows a merchant to open up a store with as few as a single item, or to populate the store with as many items as the merchant wishes to sell.
Customer access system 1006 interfaces with other systems of system 1300 to allow a customer to access stores in communities within the mall. In one exemplary embodiment, customer access system 1006 can receive customer data, can provide a customer with information related to that customer's account, such as purchases or bids that the customer currently has pending, stores that the customer has visited, auctions that are of interest to the customer, related auctions, bids that the customer has placed on such auctions, past bids that the customer bid on that were subsequently outbid by the customer, or other suitable customer related data.
Purchasing data system 1008 provides purchasing data related to a customer or merchant. In one exemplary embodiment, a customer can access purchase data system 1008 to determine the number of sales that a merchant has made, the goods that a merchant has sold, or other suitable data. Likewise, purchasing data system 1008 allows a merchant to determine the purchases that a customer has made, whether the customer has paid for those purchases, any problems associated with the customer's purchases, or other suitable data.
Community allocation system 1010 allows communities to be allocated based on the number of merchants in the community having shops in the community. Community allocation system 1010 can allow a suitable number of merchants to use any given community, and further allows merchants to make selections within communities of subcommunities, allows an operator of system 1300 to reallocate stores within the community into subcommunities, and performs other suitable functions. In one exemplary embodiment, community allocation system allows a user to allocate a first community, such as apparel, and to allocate additional subcommunities, such as men's apparel, women's apparel, children's apparel, and other suitable communities.
Shop allocation system 1012 allows individual shops to be reallocated within a community, to different communities, or in other suitable manners. In one exemplary embodiment, shop allocation system 1012 allows the user to set up a shop as a merchant, such as by querying the user to identify the shop and community location.
Customer forum system 1014 allows customers to discuss items, merchants, or other suitable data. Customer forum system 1014 can allow customers to set up small forums such as forums limited to predetermined people, can allow customers to browse existing forums to find a forum of interest, can exclude persons based on other affiliations, such as whether the person is a merchant or has been previously excluded from the forum, and can perform other suitable functions.
Merchant forum system 1016 allows merchants to set up forums so as to discuss customer data, merchant data, or other suitable data. Merchant forum system 1016 can allow a merchant to browse existing forums, identify forums of interest, or request admission to the forums, and perform other suitable functions.
Facade system 1018 generates a facade for a store, community, the mall, or other suitable data. Facade system 1018 allows an operator of system 1300 to rearrange the facade in a suitable manner, so as to highlight certain items, to highlight certain communities to different users, or to provide other suitable functions. In one exemplary embodiment, facade system 1018 allows a user to add facade features that highlight the store amongst other stores, that identify features of interest of the store (such as an auction store, a fixed price store, a store that has pictures of the merchandise, or other suitable features), or that perform other suitable functions.
Gift registry system 1020 allows a user to register for gifts of interest. In one exemplary embodiment, a user can place a bid on one or more gifts, such that gift registry system 1020 keeps track of such bids. Likewise, gift registry system 1020 can include gift registries for persons of a similar class, such as mothers, fathers, graduates, valentines day gifts for women, valentines day gifts for men, gifts according to an age group, or other suitable gift classes. Gift registry system 1020 thus allows a user to locate gifts for persons that have not specifically signed up on a gift register, but fit one of the characteristics of the gift registry class.
List storage system 1022 stores one or more lists associated with a user. In one exemplary embodiment, the list can include lists of items being sold, lists of items that have been purchased, or other suitable lists. List storage system 1022 can also store lists of customer data, such as customer contact data, customer feedback data, merchant feedback data, or other suitable lists.
Item list system 1024 can generate one or more lists of items based on locations in certain stores, in certain communities, across stores and communities, or in other suitable manners. In one exemplary embodiment, item list system 1024 allows a user to search within predetermined groups of stores of subcommunities of communities. In another exemplary embodiment, item list system 1024 allows the user to search in stores regardless of the community, and lists the items according to price, closing date of an auction, or other suitable criteria.
Customer registry system 1026 allows a customer to register, such that the customer's information can be made available to persons. In one exemplary embodiment, customer registry system 1026 allows a customer to set up an account, to set up an identifier, to set up email contact information, and also allows the customer to set access to priority information for his data. In one exemplary embodiment, customer registry system 1026 allows the customer to provide his email address as an identifier. In another exemplary, customer registry system 1026 requires authorization from a customer before their email address is provided or notifies the customer of another customer or merchant that has requested their email address.
Merchant customer information system 1028 allows a merchant to access customer information. In one exemplary embodiment, the merchant can access customer information even if the customer has not previously bought from the merchant. For example, if the merchant is auctioning one or more items for sale and the customer places a bid on the item, the merchant can access the customer information to determine whether the customer has paid for similar items before. Likewise, merchant customer system 1028 allows a merchant to determine other suitable information about a customer.
Merchant item listing system 1030 allows a merchant to list one or more items, to edit the item that has been listed, or to otherwise modify items that have been placed for sale by the merchant. In one exemplary embodiment, merchant item listing system 1030 allows a merchant to change stores, communities, facades, or otherwise modify an item listing.
Gift registry browsing system 1032 allows a user to browse one or more gift registries to identify gifts. In one exemplary embodiment, gift register browsing system 1032 can provide a user with access to gift registries for individuals, gift registries for groups of individuals, or other suitable gift registries. Gift registry browsing system 1032 can allow the user to search for certain items, to view all items based on price listing sequence, or other suitable criteria.
List browsing system 1034 allows a user to browse one or more lists, such as to locate lists, to locate items within lists, to rank items on list, or to perform other suitable functions. In one exemplary embodiment, list browsing system 1034 allows a user to select lists based upon stores, communities, items, prices, users, merchants, or other suitable data.
Auction store system 1036 allows a user to set up an auction store or to otherwise place items for sale in accordance with auction functionality. Auction store system 1036 allows users to also selectively make an item available for sale immediately or to allow purchasers to bid on the item. Likewise, auction store system 1036 allows users to designate minimum acceptable bids, bid increments, or other suitable data. In one exemplary embodiment, auction store system 1036 can be a subsystem of shop allocation system 1012.
Auction community system 1038 allows a user to identify auction communities, to join auction communities, to locate auction communities, or to otherwise identify communities in which one or more auctions may be held. In one exemplary embodiment, auction community system 1038 allows the user to specify that a community can include auction functionality, could include only auction functionality, cannot include auction functionality, or can otherwise have auction functionality specified to be allowed or not allowed. In one exemplary embodiment, auction community system 1038 can be a subsystem of community allocation system 1010.
Auction list system 1040 allows a user to search lists of auction items. In one exemplary embodiment, auction list system 1040 is a subsystem of item list system 1024 such that a user can identify lists and then can identify auction lists within those lists. Likewise, auction system 1040 can allow a user to search auction lists, list items in auction lists, sort auction lists, and perform other suitable functions.
Auction mall system 1042 allows the user to enter an auction mall, search for auction communities within an auction mall, search for auction stores within an auction mall, or otherwise interface with an auction mall. In one exemplary embodiment, auction mall system 1042 is a subsystem of mall environment system 1002, such that mall environment system 1002 can include a retail system, and an auction mall system. Likewise, other suitable architectures or embodiments can be used.
Merchant information system 1044 allows the user or customer to obtain information on a merchant, such as the number of sales made, the size of sales, the items for sale, the items that have been sold, email address, or to otherwise obtain merchant information.
Customer information system 1046 allows a user such as a merchant or other customer to obtain information on a given customer, such as the number of purchases made by the customer, the number of items for sale by customer, whether the customer has paid on time, or other suitable customer-related information.
Gift registry listing system 1048 allows merchants to add items to gift registries. In one exemplary embodiment, a merchant can access a gift registry for a nonspecific user, such as graduates, mothers, fathers, children, age groups, or other suitable groups of non-specified registers, and can allow a merchant to add or delete or modify gifts that have been listed on the registry. Likewise, a user can be a central interface for such access, such that merchants can apply to have their items listed within a gift registry and the user can authorize or deny authorization for such registry listing.
In operation, system 1300 provides functionality for an online mall that allows users and merchants to flexibly configure the mall to their purposes. For example, users can both be merchants and customers, can set up store space to sell as few as one item or as many items as desired, and can manage all items in all stores within all communities of the mall through a centralized interface. System 1300 also allows information about merchants and users to be obtained, such as purchases made by users, sales made by merchants, payment histories, and other suitable data.
The foregoing disclosure and description of the invention are illustrative and explanatory thereof and various changes to the size, shape, materials, components, order may be made without departing from the spirit of the invention.