US 20060294157 A1
An infrastructure to develop, store, maintain and deliver methodology content to end users includes a database of metadata containing definitions of explicit and implicit relationships between methodology objects representative of published documents. The infrastructure includes an integrated suite of tools including a methodology development tool, multiple user interfaces including a methodology finder and a methodology browser, and an estimating tool that integrates the methodology content into the project planning process.
1. A method for providing multiple user-interface access to a methodology comprising:
a) publishing data describing a standardized set of tasks for the methodology in a methodology standards knowledge management repository;
b) storing standardized project information for the methodology containing hypertext link definitions between the published data;
c) providing a first browser interface for locating a relevant methodology, the first browser interface comprising a text-matching search engine input field, navigators, and an active window for selectively displaying search results or selected documents;
d) providing a second browser interface for locating relevant documents containing methodology tasks, the second browser interface for browsing temporally within one methodology, the interface comprising a text-matching search engine input field, navigators, and an active window selectively for displaying search results, hierarchical topical results or selected documents;
e) presenting selected documents, said selected documents containing links in accordance with said hypertext link definitions to associated published data describing other tasks, inputs and deliverables;
f) downloading the standardized project information from the knowledge repository related to the selected document; and
g) generating a project estimate based on a project scope, the project scope including project estimating parameters and selected tasks, the project estimate having displayable hypertext links to the in-scope selected tasks.
2. The method for providing multiple user-interface access to a methodology according to
3. The method for providing multiple user-interface access to a methodology according to
4. The method for providing multiple user-interface access to a methodology according to
5. The method for providing multiple user-interface access to a methodology according to
6. The method for providing multiple user-interface access to a methodology according to
7. The method for providing multiple user-interface access to a methodology according to
8. The method for providing multiple user-interface access to a methodology according to
9. The method for providing multiple user-interface access to a methodology according to
10. A system for developing, storing, maintaining and delivering methodology content to an end user, the system comprising:
a) a database for storing the methodology content and reflective of a metadata model containing definitions of explicit and implicit relationships between elements defined in the methodology content;
b) a publishing tool for populating fields in presentation templates to create browser viewable documents of the methodology content having links between the documents in accordance with the explicit and implicit relationships;
c) a first user interface for accessing multiple methodologies defined in the methodology content and for accessing additional related documents;
d) a second user interface for displaying browser viewable documents of the methodology content of a single selected methodology; and
e) an estimating tool for integrating the methodology content into a project estimate and work planning documents, the estimating tool generating hypertext links in the project estimate and work planning documents to the browser viewable documents of the methodology content.
11. The system for developing, storing, maintaining and delivering methodology content to an end user according to
12. The system for developing, storing, maintaining and delivering methodology content to an end user according to
13. The system for developing, storing, maintaining and delivering methodology content to an end user according to
14. The system for developing, storing, maintaining and delivering methodology content to an end user according to
15. The system for developing, storing, maintaining and delivering methodology content to an end user according to
16. The system for developing, storing, maintaining and delivering methodology content to an end user according to
17. A method for providing customized methodology content for use in a project repository, the method comprising:
a) providing access to a plurality of deliverable files in a deliverables library;
b) retrieving standardized project information including a list of deliverables;
c) defining a project scope by selecting deliverables from the standardized project information;
d) generating a data file containing references to the deliverables library for each selected deliverable; and
e) providing an installation file executable to access the data file and to install the selected deliverables in the project repository.
18. The method of
f) storing a plurality of content files each having information related to at least one selected deliverable, wherein at least one of the plurality of content files includes a first code segment for generating a hypertext link, the generated hypertext link including a code segment representative of a command associated with the project repository, the command being selected from the group consisting of creating a new document in the project repository, opening an existing document in the project repository, opening a sample document in the project repository, and opening a project-specific sample document in the project repository.
19. The method of
g) providing a first integration script including at least one display flag for each selected deliverable;
where the at least one of the plurality of content files further includes a second code segment for accessing the first integration script and for generating the hypertext link in accordance with the at least one display flag.
20. The method of
h) providing a second integration script including mapping data that defines a physical location in the project repository for each selected deliverable;
wherein the at least one of the plurality of content files further includes a third code segment for accessing the second integration script and for generating the hypertext link in accordance with the mapping data.
The present patent document is a divisional of application Ser. No. 10/367,618 filed Feb. 14, 2003, which is hereby incorporated by reference as if fully reinstated herein.
A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever. The following notice applies to the software and data as described below and in the drawings hereto: Copyright© 2003, Accenture, All Rights Reserved.
1. Technical Field
The present invention relates generally to web publishing. The invention may find particular use in web publishing systems that involve highly integrated data containing a high volume of documents with numerous cross-referenced links between the documents. The present invention also relates to the generation of work planning documents.
2. Background Information
A methodology is a collection of information that explains how to plan, mobilize and execute a certain type of work. In other words, a methodology is a specific way of performing a multi-stage operation that implies precise deliverables and/or outcomes at the end of each stage. Deliverables are measurable results or outputs of a process. Thus, a methodology defines types of work processes in terms of measurable results. A well-defined methodology generally defines a business organization's best practices for accomplishing a given task and incorporates that organization's terminology. In this way, employees are able to integrate these best practices into their day-to-day handling of tasks. In order to take full advantage of this wealth of knowledge, methodologies must be accessible to various levels of employees throughout the organization. Publishing methodologies on an organization's intranet or securely on the Internet makes the methodologies instantly accessible to potentially any authorized individual throughout the world.
Four technical problems are generally encountered when defining and using a methodology across an organization. First, finding the appropriate content in a methodology using conventional browser interfaces is often difficult. Typically, methodologies are displayed in a manner that is generic and broadly-applicable, making it hard to locate the specific information that supports a given context. Second, traditional methods for accessing and displaying methodologies are inflexible. When information in the methodology needs updating, the process is often long and painful. Third, the data representative of highly integrated methodologies are difficult to maintain as a result of the high volume of explicit and implied relationships that exist among methodology data objects. Finally, it is often difficult to transform or share a methodology's content as an integral part of the project estimating and planning data and processes. The present invention solves these technical problems by providing a new paradigm for storing, maintaining, delivering and transforming the data representative of the methodology.
In one aspect, a method for providing multiple user-interface access to a methodology is provided. The method may include: a) publishing data describing a standardized set of tasks for the methodology in a methodology standards knowledge management repository; b) storing standardized project information for the methodology containing hypertext link definitions between the published data; c) providing a first browser interface for locating a relevant methodology, the first browser interface comprising a text-matching search engine input field, navigators, and an active window for selectively displaying search results or selected documents; d) providing a second browser interface for locating relevant documents containing methodology tasks, the second browser interface for browsing temporally within one methodology, the interface comprising a text-matching search engine input field, navigators, and an active window selectively for displaying search results, hierarchical topical results or selected documents; e) presenting selected documents, said selected documents containing links in accordance with said hypertext link definitions to associated published data describing other tasks, inputs and deliverables; f) downloading the standardized project information from the knowledge repository related to the selected document; and g) generating a project estimate based on a project scope, the project scope including project estimating parameters and selected tasks, the project estimate having displayable hypertext links to the in-scope selected tasks.
In a second aspect, a system for developing, storing, maintaining and delivering methodology content to an end user is provided. The system may include a) a database for storing the methodology content and reflective of a metadata model containing definitions of explicit and implicit relationships between elements defined in the methodology content; b) a publishing tool for populating fields in presentation templates to create browser viewable documents of the methodology content having links between the documents in accordance with the explicit and implicit relationships; c) a first user interface for accessing multiple methodologies defined in the methodology content and for accessing additional related documents; d) a second user interface for displaying browser viewable documents of the methodology content of a single selected methodology; and e) an estimating tool for integrating the methodology content into a project estimate and work planning documents, the estimating tool generating hypertext links in the project estimate and work planning documents to the browser viewable documents of the methodology content.
In a third aspect, a method for providing customized methodology content for use in a project repository is provided. The method may include: a) providing access to a plurality of deliverable files in a deliverables library; b) retrieving standardized project information including a list of deliverables; c) defining a project scope by selecting deliverables from the standardized project information; d) generating a data file containing references to the deliverables library for each selected deliverable; and e) providing an installation file executable to access the data file and to install the selected deliverables in the project repository.
Referring now to the drawings, and particularly to
In addition to the content files 102, a plurality of rule files 104 are also provided. The rule files 104 define relationships generally. Relationships are defined by properties and explicit relationship definitions. The relationship properties define variables associated with the relationship being defined. The explicit relationship definitions can define how object types interact with one another generally. In one embodiment, these interactions are defined in terms of actions, or relationship operations, that are to be performed when certain conditions are satisfied. The conditions can be based on the properties associated with the relationship being defined, or can incorporate static variables, also known as constants. A variety of conditions are contemplated by the present invention. For example, one condition may be satisfied if two distinct object types are explicitly defined in the content files 102 to have a particular relationship. Additionally, actions can be dependent on multiple explicit relationships defined in the content files 102 or prefaced on certain property values. Referring also to
Once all the content files 102 and rule files 104 are defined for a particular methodology, the architecture 100 of the present invention validates the information in the content files 102 with the relationship definitions of the rule files 104. In the embodiment of
In one embodiment, the transformation/validation utility 106 represents the explicit and implicit relationships in the form of a Structured Query Language (SQL) command. As known in the art, SQL is a language used to interrogate and process data in a relational database. SQL commands can be used to interactively work with a database or can be embedded within a programming interface to a database. In one embodiment, the SQL commands are generated by the transformation/validation utility 106 and stored in the rule files 104, as described below in reference to
Once the validation and SQL generation process is completed, the transformation/validation utility 106 extracts the data contained in the content files and transforms the data into two components. First, a methodology inventory file 108 is created, listing each object defined in the content files 102. Next, the object properties, explicit relationships, implicit relationships and links are entered into a relational database 110, described in more detail below in reference to
A publisher utility 112 is provided with an optional configuration file 114 to create static Internet documents, in a known manner. In the embodiment of
The AllRelationshipTypes element 204 is a root element of all relationship types. Each relationship type for the unique methodology relationship configuration being defined is listed under the AllRelationshipTypes 204 element. In this manner, a list of valid relationships is easily accessible for validating the explicit relationships defined in the content files 102. In one embodiment, relationships types can be attachment, checklist, container, contains, deliverable, deliverable checklist, deliverable, deliverable-checklist, deliverable-to-transition, external-reference, inventory-list, job-aid, next, participating-process, participating-role, previous, primary-deliverable, primary-input, process-checklist, process-job-aid, reference-material, related-process, related-topic, responsible-deliverables, responsible-processes, role-checklist, role-for-provisioning-team, role-for-receiving-team, role-job-aid, sample, secondary-deliverable, secondary-input, template, where-created, where-referenced, or linked-object-list relationships.
The ObjectTypeRelationshipDefinitions element 206 is a root element of the actual relationship definitions. The ObjectTypeRelationshipDefinitions element 206 comprises an ObjectTypeRelationshipDefinition element 212 for each object type defined in a particular methodology. Each ObjectTypeRelationshipDefinition element 212, in turn, comprises a unique object type identifier and may contain children Relationship elements 214. The object type identifier is representative of the type of object where the relationship being defined starts. Preferably, each object type should contain several Relationship elements 214 contained under this element. The Relationship elements 214 define the relationships. Typically, relationship names and the types of objects targeted by a relationship are contained in each Relationship element 214. In one embodiment, additional information is included in each Relationship element 214 to further define the relationship, such as identifiers to denote whether a relationship is explicit or if it can be copied to another methodology. Additionally, each Relationship element 214 may contain a HierarchyRelationships element 216, discussed below in reference to
The Relationship Rules element 208 is the root element for all the relationship rules defined for the current methodology. Depending on the relationships defined in a particular methodology, the Relationship Rules element 208 may have RelationshipRule 218 children elements. Each RelationshipRule element 218 defines a condition and an action to perform when the condition is met. Preferably, several rules are defined for several types of conditions. The RelationshipRule element 218 may have a unique ID for the rule being defined. Additionally, three children elements are defined for each RelationshipRule element 218: a Variables element 220; a RelationshipPatterns element 222; and an Action element 224.
Each Variables element 220 contains one or more Variable element 226 that will be used within the tool. Each Variable element 226 has a unique ID associated with it. Constants, or static variables, may optionally be defined within the Variable element 226.
Each RelationshipPatterns element 222 contains one or more RelationshipPattern elements 228. The RelationshipPattern element 228 defines the conditions that must be met for the relationship rule being defined. These conditions are called patterns. Multiple patterns can be defined, and each pattern must be met in order to perform the action for the particular rule. For example, a pattern can be a condition where any two objects have a specific relationship and one of the objects also has a specific relationship with another object. The RelationshipPattern element 228 must define a “from” object and a “to” object for the relationship being defined.
The Action element 224 describes the relationship operation to perform when the conditions for a particular rule are satisfied. In one embodiment, the actions can be to create or delete an implicit relationship, depending on the condition(s) specified in the RelationshipPatterns element 222. The Action element 224 contains one or more Relationship elements 214. Each Relationship element 214 defines the relationship operation performed, and must contain a relationship type, from object and to object identifier.
Referring also to
For illustration purposes of how the transformation/validition utility 106 generates a SQL command, assume a “contains by” relationship is a relationship implied by the contains relationship. Assume further that a contains relationship relies on the following variables: from, to, fromType, toType. Finally, assume a relationship pattern for the contains relationship is based on these additional variables (with values or mappings to the contains variables listed above): type (Contains); variableToType (toType); variableFromType (fromType); exists (true); fromObject(from); and toObject(to). The transformation/validation utility 106 may generate the following SQL command having the name “CoreBimRule1P1” to save in a StoredProcedure element 230. As shown below, the implied “contains by” relationship is either created or deleted if the relationship pattern is satisfied.
Next, an NGMC_Object_Type table 402 is provided with a primary key consisting of a combination of the foreign key Methodology_ID field and the NGMC_Object_Type field. The NGMC_Object_Type table 402 represents a collection of standard object types used across multiple methodologies. By providing this table, the present invention is able to maximize efficiency by incorporating standard object types into multiple methodology definitions. Multiple NGMC_Object_Type records can relate to a single methodology record. In other words, one methodology can incorporate multiple standard object types.
An Object_Type table 404 is provided with a primary key combination of foreign key Methodology_ID, a foreign key Object_Type field and a Display_Type field. The Object_Type table 404 maintains a record of each methodology specific object type. Each methodology may contain multiple object type definitions.
An Object_ID table 406 is provided with a primary key combination of foreign key Methodology_ID and foreign key Object_Type. Each record in the Object_ID table 406 represents a unique object used to define a particular methodology. Additionally, a Counter field representative of the total number of similar objects for a given methodology may be included in the Object_ID table 406. Each methodology may contain multiple Object_ID table records.
An Object_Properties table 408 is provided with a primary key combination of foreign key Methodology_ID and an Object_ID field. Each record in the Object_Properties table 408 represents a unique object used to define a particular methodology. Additionally, multiple fields representative of various object properties for a particular object may be included in the Object_Properties table 408. In one embodiment, foreign keys Object_Type, Display_Type and Status as well as ID_Number, Title, Assigned_To, Reviewer, Due_Date, Cloned_From_ID, Cloned_From_Version, Cloned_From_Methodology, Cloned_Date and Visible fields are all used to define various properties of an object. Each methodology may contain multiple Object_ID table records.
A Status table 410 is provided with a primary key Status field. Each record in the Status table 410 represents a possible state for an object defined in the methodology. Multiple objects defined in the Object_Properties table 408 are capable of having the same status.
A Relationship_Type table 412 is provided with a primary key relationship combination of foreign key Methodology ID and a Relationship_Type field. Each record in the Relationship_Type table 412 represents a generic type of relationship for a particular methodology. Each methodology may contain multiple relationship types.
A Relationship table 414 is provided with a primary key relationship combination of foreign key Methodology_ID, foreign key From_Object field that references an Object_ID from the Object_Properties 408 table, and a foreign key To_Object field that references a second Object_ID from the Object_Properties 408 table. Each record in the Relationship table 414 represents a specific relationship definition for a particular methodology. Additionally, the foreign key Relationship_Type may be included in the Relationship table 414. Each methodology may contain multiple relationships, as can each relationship type defined in the Relationship_Type table 412.
Optionally, the methodology development web site can be published using a standard publishing tool, such as Front Page Publisher provided by Microsoft Corporation of Redmond, Wash., to create the product test 520 and staging 530 web sites. As known in the art, product test 520 and staging 530 web sites allow developers an opportunity to find errors in the pages and/or content of the documents. Once the testing and staging process is complete, the production version of methodology development web site 540 is published to the methods production repository described below.
Having described the details of the preferred embodiment of the development environment, a preferred embodiment of the end user environment will now be described. Referring to
The methods development tool which is part of the development and publishing environment 602, has been described in detail above. But in brief, this is the environment for developing formal and reusable methods either from scratch or reusing existing methods content. The methods development tool allows experienced users to use advanced development functions to rapidly deploy new and updated methodology content. The development and publishing environment is typically only accessible by methods development teams. This environment includes a methods development repository which contains content of both core and specialized methodologies that are structured and formatted to maximize productivity.
Updated and validated methodology documents are published to a methods production repository 604. The methods production repository 604 contains read-only content of core and specialized methodologies. As will be explained later, the format of the data in this repository 604 is optimized to support the functionality and features that are critical to the end user. A core methodology is one of a set of a broad-based, standardized firm-wide methodologies intended to support a wide range of engagements and projects in any organizational, industry or technological context. The scope of each core methodology has been updated to align with the scope of current projects but still retain the common core of proven best practices of the standard approach for how to plan, manage and execute client transformations. The methodology content is organized around documents such as processes, deliverables, and job aids. They are also broadly structured in terms of phases and stages of work. Each core methodology also includes a pre-configured estimating model in a spreadsheet format that also has an ability to export into a project work planning reports. Additionally, other applications can be utilized in place of a spreadsheet format, as known in the art. The methods production repository 604 also includes specialized methodologies, which are specific methodologies that extend the core methodologies content to a more targeted specific business solution.
The methodology finder 606 is a browser-based user interface for accessing methodologies and related documents. Typically, the methodology finder 606 can be considered as a starting point for locating the core methodologies. The methodology finder 606 allows a user to search for core methodologies and specialized methodologies in the methods production repository 604. The methodology finder 606 also allows a user to search for related documents on the enterprise knowledge repositories 608. Optionally, through the methodology finder 606 a user may also access relevant documents from the public Internet.
The methods browser 610 is another browser-based user interface for accessing core methodologies from the methods production repository 604. The methods browser 610 is optimized for viewing and navigation of the methodologies by the end user. As such, it is focused on browsing through and searching through a single methodology at a time.
The end user environment 600 also includes an estimating tool 614. Associated with each core methodology, a spreadsheet-based estimating tool has been developed that includes a standard set of activities corresponding to the activities in the core methodology. These estimating tools are accessible from the methods browser. The estimating tool 614 is downloaded and may be modified in scope. A project work plan setup file 616 is downloaded and is used to install necessary supporting components for the work planning tool. A downloadable version of the methodology 618 may be downloaded as an offline copy 620 of a core methodology. In addition, the downloadable version 618 and methodology may include deliverables, tasks and other key samples for use during an engagement.
Referring now to
Within the active search results window 712, the search results or documents relevant to the search results or the topical location are displayed. For example, as is currently shown, the details for the role of an “application architect” 714 are shown. Below the brief description of the role, there are hypertext links to several documents within the “methodologies and guidelines” 716 that are relevant to the application architect role. Also, there are displayed a variety of “deliverable samples” 718 with hypertext links to the relevant samples corresponding to the application architect role. In the lower part of the search result window 712, a brief abstract of the selected document describing the “architect role definition” 720 is displayed. For access to the complete document, a user would double-click on the hypertext link of the document title. In addition and to assist the user in locating other relevant documents, related key words 722 are displayed at the bottom of the window.
On the right side of the browser user interface 700, additional helpful information is displayed. A link to the main home page of the relevant core methodology 724 is displayed. To further assist the user in locating relevant documents, a list of suggested related documents is also provided in the “see also” window 726. To further assist the user, an “add to my subscription” link 728 which provides a mechanism for users to register as a user for that particular document is displayed. Whenever updates are made to that particular document, all registered users of the document would receive an e-mail advising them that there has been an update to that document. The content may be highlighted to point out the core methodologies. One way to highlight this is to use a “core methodology” chevron symbol 724.
All these different features that go into the methodology finder user interface provide several advantages to the end users. The methodology finder acts as a warehouse for all method assets, each addressing a relatively specific engagement situation. The methodology finder can be used as a starting point for using the core methodologies. The methodology finder gives quick access to a user to locate the official best practices standards for various work domains. The methodology finder is also a quick mechanism to help users locate additional supporting references to match their engagement needs: such as non-core methodologies reference materials, job aids, learning assets, knowledge management assets, etc.
The technical architecture 800 supporting the methodology finder is depicted in
The methodology finder architecture 800 also includes WCMS common web pages 816. Using the text-based search engine 708 of the methodology finder, the user accesses the common search pages 818. By clicking on the link to “contact us” in the PE banner navigational links 702, a user pulls up the common feedback page 820. Likewise, clicking on the “help” link in the PE banner navigational links 702, a user pulls up the common help support page 822.
In addition, the architecture includes web-based pages specific to the methodology finder 824. The bulk of the specific pages for the methodology finder include the published contents pages 826. These include all of the detailed content documents, methodologies, guidelines, deliverable samples, job aids, etc., that are viewable in the active search results window 712 of the methodology finder user interface 700. The methodology finder specific web pages also include a series of web pages that assist the user in navigating through the plethora of content as well as providing useful access to utilities. These specific pages include home pages 828, which act as the main entry portal for the methodology finder 824. The home page may also provide information of interest to users such as a list of most-commonly visited topics by the users, and also the most-visited assets or documents by the users. Another specific content within the methodology finder 824 includes the “what's new” pages 830. These pages 830 provide an update for users with links of new assets that have been added to the methodology finder 824. The index of assets pages 832 maintains the updated index of all of the assets that are accessible through the methodology finder. This may be likened to a topical outline of all the assets that the methodology finder support personnel consider to be useful and relevant to support engagements involving use of the methodologies. The channel definition file 834 is used for defining the list of web pages that can be downloaded from the methodology finder 824 site. It can be used by a standard web browser to download several pages of a website, and synchronize the downloaded web site at regular intervals. The download page 836 presents a common interface for use of the download utility to download useful content onto a local workstation. The subscription page 838 maintains the common web page for accessing the e-mail subscription utility.
In addition, the methodology finder specific architecture includes the files for images 840, the flash files 842 and cascading style sheets 844 that comprise the presentation style, or look and feel, of the methodology finder 824.
The methodology finder 824 is also connected to several integrated applications 846. An enterprise search application 848 provides a web-crawler-based search engine for locating relevant documents throughout the corporate enterprise knowledge repositories 608 and also documents located on the external Internet. A hypertext link to the enterprise search may be located in the main utility banner navigational links 702 of the methodology finder interface 700. Another integrated application is the methodology web usage reporting 850. This application tracks the usage of the methodology finder 824 and the documents that are accessed by the users. As well, the tracking of the usage is valuable for determining which assets and documents and methodologies should be updated. The web usage reporting application 850 can provide statistics such as the number of unique users per month, the overall return of users per month, the unique users for each methodology and tracking the assets accessed per month. The web usage reporting application 850 can also report demographics such as usage according to global market unit or business division of the enterprise, usage by employee level such as analyst consultant, manager, senior manager, associate partner, or partner, for example, as well as identifying the percentage of employees within a specific business division or global market unit that have accessed the methodology finder 824. In addition, the web usage reporting application 850 can keep track of search strings entered by users. This is helpful for providing updates to the finder with additional information and search aids to enable quick identification of assets that are commonly searched for. Presently, significant updates, editions and editing of the methodology content pages are completed roughly 10-12 times per year.
After locating a relevant methodology through the methodology finder or if the user already knows the relevant methodology they desire, the user may access the methods browser user interface.
Referring now to
Below the utility bar 902 is the functional navigation bar 904 which presents a banner of links to provide fast access to top level content for the methodology. The top level content is organized topically according to the process flows, deliverable flows, job aids, roles for the methodology and reference materials. Below the functional navigational bar, an active search results window 912 displays the current content selected by the user. For example, immediately below the functional navigation bar 904 is shown a topical outline 906 of exactly where within the core methodology these specific content is displayed. For example, as shown here, the current content is related to the managing phase of a methodology process. In this example, the core methodology is titled BIM delivery.
In the left sidebar, the user has access to a text entry field 908 for a search engine. This text-based search engine does text-based searches only within the current methodology displayed in the browser 900. The advanced search link calls up an advanced search page that provides for more sophisticated search options such as phrase searches and Boolean searches. The search tips link displays detailed instructions on using the advanced search functions.
Below the search engine window in the left sidebar is the table of contents navigational links. The table of contents navigational links provide structured access to all of the content within the current methodology. The table of contents has three tabs: contents, by type, and key links. The contents tab displays the table of contents in a hierarchical or conceptually structured view. As presented in
Within the active search results window 912, the current document within the methodology is displayed. The documents have a consistent look and feel. For example, the top of the document includes the document title 914. Also, within higher level content documents, a process flow diagram showing the flow of the main tasks or activities falling within the scope of that document are displayed in a graphical image 916. If additional detail is available for each subtask corresponding to a box in the graphical image 916 is available, then the box will be an active hyperlink to the additional content detail. Clicking on that box then would replace the current document in the active search window with the detail of the selected document. The active search window also displays additional navigational links in the active window with buttons to expand or collapse 918 or provide additional detail information 920 of the current document.
The typical task and activity process documents include a consistent presentation template that provides access to additional supporting documents. For example, as shown in
By navigating through the table of contents navigational links 910 or through use of the utility bar 902, a user can call up within the active search window result the estimating tool or tools associated with the current core methodology being displayed. By linking to the estimating tool, the user is provided with reference material describing the use of the estimating tool as well as a downloadable copy of the estimating tool. Typically, the estimating tool is a spreadsheet that is populated with all of the underlying standard tasks and activities associated with the current methodology. The estimating spreadsheet includes a hypertext link for each of the activities within the core methodology. Clicking on the hypertext link in the spreadsheet calls up the detailed description of the relevant activity within the methods browser user interface. Additional information with respect to the estimating tool is discussed below.
The core methodology is hierarchically decomposed as follows: phase, stage/discipline, major activity, task package, task. Each hierarchy level provides successively narrower and more detailed content. As originally developed, the core methodologies were monolithic documents. It was difficult to find information within any particular methodology. Customizing the methodology was timely and required special content expertise. With the use of the hypertext link documents accessible through the methods browser 900, the users can easily find the relevant information in small chunks. The users may more easily and readily then customize and tailor the methodologies for their specific engagements. Within all these specific small chunks, the key to aid the navigability through and between these documents is the metadata model that defines the relationships between these different hypertext links between the documents. As described above in the development user environment, a database stores all of the definitions of the relationships between the different documents for generating the hypertext links viewable in the methods browser 900.
The technical architecture supporting the methods browser user interface 900 is depicted in
The methods browser architecture 1000 also includes common web pages 1012. The common web pages 1012 are web pages that are shared across several web sites, but can be customized for each web site. These common web pages include the search engine pages 1014, the feedback page 1016 for contacting technical support, the help support pages 1018, and the download page 1020.
The methods browser architecture 1000 includes separate content framework for each core methodology. The architecture is presently shown with seven representative core methodologies which are core BIM 1050, core package delivery 1070, HP portal methodology 1072, strategic delivery model guide 1074, ADM1 1076, ADM2 1078, and ADM3 1080. The framework within each core methodology is essentially the same as depicted for the core BIM 1050. The core BIM methodology includes published content pages 1052. These are the detailed content pages that are displayed within the active search results window of the user interface. The framework includes custom navigation pages 1054. The custom navigation pages provide topical navigation through the core methodology. The framework also includes table of contents data 1056. This is the data that populates the TOC tree navigation and is displayed within the series of tabbed navigator links 910. The HTML help files 1058 provide detailed help information specific to the core methodology. In addition, the framework includes a repository of images 1060 which populate the content pages visible to the user interface. Likewise, the framework includes a repository of attachments 1062, which are the downloadable documents accessible through the content pages. The framework also includes cascading style sheets 1064, which maintain the common presentation and look and feel of the published documents in expanded or collapsed views.
In addition, the methods browser architecture 1000 includes links to integrated applications 1022. The integrated applications include Microsoft HTML help 1024 in a downloadable version of the methodology. Another application is the enterprise search engine 1026 which provides web crawling access to documents within the enterprise knowledge repositories or external Internet. Another application to which the methods browser is linked is the methodology finder 1028, which is previously described. Likewise, another integrated application is the methodology web usage reporting 1030 which provides similar features as the methodology web usage reporting application 850 as described above.
Referring now to
A common underpinning of the spreadsheet and work planning documents is the hierarchical listing of the activities, task packages and tasks comprising the project scope. Moreover, the listings include hypertext links to the Methodology Standard Content descriptions 1116, so that users may readily access detailed content and sample deliverables in support of the project. The Methodology content may reside in the enterprise Methodology Repository 604 (
Another feature of the work planning schema 1100 is the ability to generate custom project navigators 1118 of the methodology content based on the tailored scope of the estimate. These navigators provide a filtered list of hypertext links to the methodology for the project. Another feature is the ability to generate custom docbase configuration files 1120 that support a filtered list of project deliverables in a BI Designer web-base accessed document repository 1122.
Referring now in detail to the estimating model 1102, the model can be used in a variety of ways to aid the user in developing estimates and/or work planning documents. The estimator can be used in conjunction with the methodology, used as a stand-alone project estimator, or used as a base work plan generator. In the preferred embodiment, the estimating model is an Excel workbook with one embedded macro and supporting Visual Basic code. Preferably, the macro is coded in Visual Basic, but other programming languages are contemplated by the present invention for creating the macro. The macro and related Visual Basic Code provides the function that allows the user to export the estimate into other tools including Microsoft Project to create a base work plan. When the model is loaded into Excel, nine worksheets are visible: Instructions, Major Assumptions, Major Estimating Factors, Estimate, Estimating Factors, Complexity and Role Percentages. The Estimating Factors worksheets pulls data from the Major Estimating Factors worksheet. The Estimate worksheet pulls data from the Estimating Factors, Major Estimating Factors and Complexity worksheets. The Complexity worksheet pulls data from the Estimating Factors worksheet. The Role Percentage worksheet pulls data from the Estimate worksheet.
The Major Assumptions worksheet is used to document the main assumptions used in developing the estimate. Newly added project wide assumptions may be documented here, as are changes or data overrides.
The Major Estimating Factors are commonly used throughout the estimating model. The data entered in this worksheet are referenced by the corresponding factors in the Estimating Factors worksheet.
The Estimating Factors worksheet is used to store the number of units of each estimating factor to be used in the estimate. Some factors are based on the number of units of something within a project scope, such as number of screens or workstations. Some factors are driven by the calculated number of hours to deliver certain tasks.
The Complexity worksheet stores values associated with relative complexity of various aspects of the project. The values may represent simple, medium or complex states, or may require a numerical input based on a scale of 1 to 10, for example.
The Estimate worksheet is the main sheet of the estimator. A major feature of the worksheet is the listing of the standard task packages and tasks with hypertext links to the corresponding content web pages in the methodology repositories. The spreadsheets collect the estimating factors and complexity values for each task from the other worksheets relevant to determining an estimate for the time to perform a task or tasks. The spreadsheets also reports other calculated values such as tasks and task package total hours and man-days to complete the job, as well as project sub-totals for various phases and stages. Also, an inventory of key deliverables for each task is provided.
Another important feature of the Estimate worksheet is the listing of the task dependencies within their discipline, activities or task package. The primary purpose of this information is to set up the correct dependencies when the estimate information is exported to Microsoft Project. There are four types of dependencies that the estimating tool supports, which are the four standard dependencies that Microsoft Project supports. Therefore, if other project plan reporting software is used, the estimating tool should be modified to use the dependencies associated with the other plan reporting software. In this instance, the four dependencies are “Finish-to-Start” (task B cannot start until Task A finishes), “Start-to-Start” (task B cannot start until task A starts), “Finish-to-Finish” (task B cannot finish until task A finishes), and “Start-to-Finish” (task B cannot finish until task A starts). The user may modify the dependencies as part of the process of tailoring the estimate for the scope of the project.
Finally, the Role Percentage worksheet lists the default role mix by percentage for the execution of the task package. Thus, each task is defined by default as being completed by a percentage contribution from specific roles in the project. These defaults are based on experiences of prior projects. The information in this worksheet is leveraged when the estimate is exported to the project work plan software to generate role specific work plans with the estimate spread across the associated roles and tasks based on the percentages.
The Estimating tool may allow a user to tailor the specific instance of the model to the specific needs of a particular project, yet still retain its functionality. The Estimate worksheet contains by default all the standard task packages and their corresponding tasks for the methodology. Tasks and task packages may be deleted from the worksheet as being outside of the project scope. Preferably, the tasks that are “in scope” are so marked by including an “X” in the In Scope column. This X activates the information in the spreadsheet corresponding to the task or task package as being included for the calculation purposes and work plan generation purposes, while readily allowing a user to see what is not included. Alternatively, out-of-scope tasks may be deleted. Likewise, new tasks may be added to the worksheet, for example when additional reporting activity or additional tasks need to be added to a tasks package due to non-standard circumstances.
Similarly, Estimating Factors and Complexity Factors may be added or deleted from the worksheet. A role may also be added or deleted from the worksheet and the role percentage for specific tasks altered. In this manner, the Estimating model may be tailored by the user to arrive at a project scope in terms of not only the tasks to be completed, but also the personnel to perform the project, underlying estimating factors and sequence in which tasks will be completed.
As presently embodied, there is a two-step process to generate the work plan from the estimating spreadsheet. First, the spreadsheet is exported into several files, and then selective files are imported and mapped into a Microsoft Project file. First, Microsoft Project is set up by a mapping file 1102 that is downloaded from the Estimator page in the methodology repository. The mapping file 1102 is opened and copied into Microsoft Project to modify the global.mpt template. Then, the estimating workbook is exported from Excel. The macro is invoked to cause four export files to be created. A first file 1106 is created with three worksheets: a listing of all “in-scope” tasks and tasks packages, a listing of the division of work on a task and task package basis based on information from the role percentage worksheet, and a listing of the roles. A second file 1118 is created that include the customizable navigator page to the methodology containing all the “in-scope” task and task pages with the associated URL's to the corresponding methodology content web pages. A third file (not shown) is created that lists errors and exceptions found during export. A fourth file 1120 is created that contains the deliverable sample (i.e., template) names that correspond to the key deliverables for the “in-scope” tasks and task packages.
The next step is to import the first file 1106 into the Microsoft Project application. The values from the workbook are mapped into appropriate Microsoft Project fields according to the Import map 1110. This generates a work plan report in Microsoft Project that builds out timelines for each tasks according to the time estimates and the task dependency rules in the Estimating workbook. The work plan may be viewed according to the task hierarchy for the whole project, or may be viewed according to the series of tasks assigned to each role.
In addition, all the tasks and task packages are listed in the work plan with hypertext links to the underlying methodology documents supporting the tasks. The work plan also lists the key deliverables due for each task. To access the deliverable templates, a user clicks on the URL link for the task description to display up the methodology content description, which includes a hypertext link to the key deliverables for that task.
The deliverables may also be available through other means. The fourth file 1120 generated by exporting the Estimating spreadsheet is a custom docbase configuration file that may be used to build a customized document repository for the key deliverables. The docbase configuration file 1120 acts as a filter for the standard Methodology Deliverable Mapping File 1124 so that only the “in-scope” deliverables are uploaded through an installation feature into the BI Designer Documentum web-based published content repository for the project. Also, other means for making work plan specific deliverables accessible to users may be used.
While the invention has been described in conjunction with specific embodiments it is to be understood that many alternatives, modifications, and variations will be apparent to those skilled in the art in light of the foregoing detailed description. It is therefore intended that the foregoing description be regarded as illustrative rather than limiting, and that it be understood that it is the following claims, including all equivalents, that are intended to define the spirit and scope of this invention.