|Publication number||US7382228 B2|
|Application number||US 11/285,345|
|Publication date||Jun 3, 2008|
|Filing date||Nov 22, 2005|
|Priority date||Nov 22, 2005|
|Also published as||EP1788520A1, US20070115126|
|Publication number||11285345, 285345, US 7382228 B2, US 7382228B2, US-B2-7382228, US7382228 B2, US7382228B2|
|Inventors||Cheryl Kay Harkins|
|Original Assignee||Ncr Corporation|
|Export Citation||BiBTeX, EndNote, RefMan|
|Patent Citations (20), Classifications (8), Legal Events (4)|
|External Links: USPTO, USPTO Assignment, Espacenet|
The present invention relates generally to improvements to electronic shelf labels (ESLs) for display of pricing and other desired information for goods. More particularly, the invention relates to improved systems and techniques for identifying ESLs with which communication has been lost.
ESLs provide a convenient way to display prices and other relevant information about goods. A retail location may have hundreds or thousands of ESLs that receive pricing and other information transmitted by a communication base station. The communication base station provides an interface between a central server and the ESLs.
Each of the ESLs is typically identified by a serial number and transmissions to the ESL often use its serial number as an address, while transmissions from the ESL use the serial number as an identifier. The server hosts a database including the serial number of each ESL and data stored in each ESL. An ESL may be updated by storing updated data in the database and issuing a command to the server to transmit the updated data to the communication base station for transmission to the ESL. Data stored in an ESL is updated when an entry for an ESL changes in the database. For example, an update may be made if a price change for a product occurs. In addition, new transmissions may be made to all ESLs or a selection of ESLs on a periodic schedule, in order to help insure that the data stored in the ESL reflects the data in the database.
It is possible for an entry for an ESL to be inadvertently removed from the database. For example, an ESL may be removed from a shelf, but the entry for a different ESL is deleted from the database. In such a case, the ESL whose entry was deleted will not be updated and if the pricing or other information changes for the products associated with the ESL changes, the ESL will display incorrect information. A large number of ESLs are typically deployed in a given location, such as a retail store or supermarket, and the results of a failure of communication are not immediately obvious, consisting as they do essentially of a mismatch between stored information and information displayed on an ESL. It may therefore be difficult in typical prior art systems to identify ESLs with which communication has failed.
Among its several aspects, the invention recognizes a need for systems and techniques for identifying an ESL with which communication has been lost. According to one aspect of the present invention, a plurality of electronic shelf labels is deployed in a location. Each of the labels at the time of deployment or later is suitably programmed to execute a lost communication action if communication with the label does not occur within a predetermined time. Examples of actions that may be executed include display of an appropriate message, sounding of a tone or illumination of a light emitting diode (LED). Suitably, execution of the lost communication action is scheduled to occur at a specified time or after the expiration of a specified period. Before the scheduled time for execution of the lost communication action, a message can be communicated to each label to update the schedule for execution of the action, and thereby set a later time for execution. Such updating is typically performed at regular intervals, in each case before the new updated time for execution of the lost communication action. Thus, if communication can be conducted with a label, the lost communication action will never be executed. However, if communication with a label fails, the lost communication action will be executed according to the most recently updated schedule.
A more complete understanding of the present invention, as well as further features and advantages of the invention, will be apparent from the following Detailed Description and the accompanying drawings.
The memory 108 may suitably be organized to include a plurality of registers, with registers falling into one of several different categories. Some categories of registers store information for display and use, and other categories of registers store information and commands used to control the operation of the ESL 100.
One category of registers may conveniently be referred to as data registers, used to store various elements of information for display and use. The register 116A stores price information and the registers 116B and 116C store additional product description information that can be selected for display. Most notably for the present discussion, the register 116D stores a lost communication indicator display, such as an icon, a specified text message or a blank screen. In the present case, the register 116D stores the text message “LOST COMMUNICATION ALERT”, preceded and followed by rows of asterisks, as reflected on the display screen 102. The contents of the register 116D are not explicitly shown in
Various control registers are populated with information that will cause specified actions to be taken upon occurrence of a specified condition, such as failure of the ESL 100 to receive communication specifically addressed to it during a predetermined time period. An example of an action to be taken is display of the message stored in the register 116D. Other actions that may be contemplated include sounding of an alarm, illumination of an alert light or other similar actions.
Communication failures affecting an ESL frequently result from inadvertent removal of a record of the ESL from a database of ESLs operating in a system. Such an ESL may continue to receive messages broadcast generally to all ESLs, but will not receive messages, for example price update messages, addressed specifically to the ESL.
The control registers in the illustrated example include sequence registers 118A and 118B. The sequence registers 118A and 118B control the sequence and timing of the display of data stored in the registers 116A-116D. Other control registers include an active sequence register 120, which selects one of the sequence registers 118A or 118B to be active at any particular time and a scheduled sequence register 122 which loads designated information into the active sequence register at a time specified by the scheduled sequence register.
While display of a visual message is described above, it will be recognized that numerous alternatives exist for actions tending to call attention to an ESL with which communication has been lost and to render the ESL easily identifiable. Such actions include but are not limited to illumination of an LED, sounding of an audible message or various other actions or events. Any or all of these actions or events may be employed in addition or as an alternative to displaying an explicit message indicating a lost communication status.
The choice and timing of actions to be taken by the label 100, such as display of information, is controlled by the sequence registers 118A and 118B. In the illustrated example, each of the registers 118A and 118B stores a set of time values. One time value is associated with each data register, and indicates the length of time, expressed as a number of cycles, that the information stored in the register is to be displayed. Displays occur in a sequence. Each register is displayed for the specified length of time and then the sequence repeats.
As illustrated in
At any particular time, the current active sequence register 120 indicates which of the sequence registers 118A or 118B is controlling the information displayed by the ESL 100. In the present example, the register 120 stores the selection number “1,” indicating that the first sequence register, 118A, is controlling the display. If the contents of the register 120 change, so that the selection number “2” is stored, the register 118B will control the display and the communication failure indicator will be displayed. A change in the contents of the register 120 may be accomplished, for example, by a command received from a communication base station.
Changes in the contents of the current active sequence register 120 may also be accomplished through scheduling, and it is through scheduling that the register 120 will typically be changed in order to select the register 118B as the active sequence register. The ESL 100 includes a scheduled sequence register 122, which stores information setting a scheduled action for selecting the sequence register 118B as the active sequence register. The register element 124A stores a time at which the action is to be executed, and the register element 124B stores a “2”, indicating that the scheduled selection is the second sequence register, that is, the register 118B. At the time stored in the register element 124A, the value “2” stored in the register element 124B is transferred to the register 122, setting the second sequence register 118B as the active sequence register and causing the display of the lost communication indicator. The contents of the scheduled sequence register 122, as well as of any other register, may be determined by transmissions received from a communication base station. In normal operation, the register element 124A, storing the scheduled time for switching of the active sequence register, will be updated periodically by a transmission from a communication base station, with each update pushing the scheduled time into the future. For example, if the scheduled time is chosen as two days from the last update, and the register element 124A is updated daily, the scheduled time is pushed back one day with each update. Thus, unless communication is lost, the ESL will be updated so that the scheduled time for displaying the lost communication indicator will never arrive and the lost communication will never be displayed. The transmission updating the scheduled time will be specifically addressed to the ESL 100 and will not be part of a general broadcast not directed to specific ESLs.
The hardware components of the ESL 100 may suitably be similar to that of generally available ESLs, and any suitably designed ESL may be configured to operate in a way similar to that described above by loading appropriate data and commands into appropriate registers of the ESL. For example, if an already installed system uses ESLs capable of receiving and storing suitable data and commands, the ESLs may be configured to operate in a way similar to that of the ESL 100 of
The server preferably includes a processor 308, permanent storage such as a hard drive 310, high speed memory 312, display 314 and keyboard 316. The server 306 also includes a communication interface 318 for controlling the communication base station 304.
The server 306 suitably operates under the control of an ESL manager 320 and a communication base station manager 322, using data from an ESL table 324. The ESL table 324 stores the serial number of each ESL, and may suitably store information such as status and stored data images for each ESL. The data images may include images of the data presently stored in the ESL, as well as images of data to be transmitted to the ESL. The data images to be transmitted may be associated with a scheduled time for transmission.
The ESL manager 320 transmits messages to the ESL, and also monitors and maintains an action list for the ESLs using spool tables such as the table 326. A spool table is a list or sequence of actions to be performed as processor resources come available to perform the actions. Actions to be taken may include updating an ESL's information, requesting status updates and other actions required for the operation of the system 300. In order to communicate with one of the ESLs 302A, . . . ,302N, the ESL manager 320 prepares a message and requests transmission by the CBS manager 322, which formats a communication for transmission to the ESL and directs the communication to the CBS 304.
In order to insure that an ESL will display the lost communication message if communication has been lost, but will not display the message otherwise, the ESL manager 320 suitably initializes each of the ESLs 302A, . . . ,302N at the time the ESL is installed. Each of the ESLs 302A, . . . ,302N is preferably similar in design and construction to the ESL 100. Each of the ESLs includes data registers similar to the registers 116A-116D of
The ESL manager 320 requests a transmission to each ESL to load the lost communication data into the lost communication data register of the ESL and the lost communication sequence into the lost communication sequence register of each ESL. Loading may be accomplished at any time desired. For example, the data may be loaded when an ESL is first installed in the system 300 or when the system 300 as a whole first begins operation. Additionally, a transmission loading the data may be prepared and transmitted to each ESL at scheduled times, to guard against corruption or loss of the data by an ESL and to make sure that the proper data is present.
Each of the ESLs 302A, . . . ,302N suitably includes an active sequence register and a scheduled sequence register similar to the registers 120 and 122 of
The ESL manager 320 periodically prepares transmissions to all ESLs to update the stored sequence register of each ESL, so as to update the scheduled time for selection of the lost communication sequence register as the active sequence register. Each such transmission is suitably specifically addressed to an ESL, in order to distinguish it from generally broadcast transmissions that are not specifically directed to any ESL, but instead are simply to all ESLs within range. The update sets the scheduled time further into the future. The update occurs before the scheduled occurrence of the selection, so that the selection does not occur for any ESL with which communication is being successfully carried out. However, if communication with any ESL is lost, for example if identification of an ESL is inadvertently removed from the ESL table 324, the stored scheduled time for selection of the lost communication sequence register will not be updated and the selection will occur as most recently scheduled. It will be recognized that the above described identification of ESLs with which communication has failed can be implemented in already installed systems and does not require any special hardware configuration of the ESL, so long as each ESL with which the above described embodiment of the invention is used includes registers that can receive data and that supports the scheduling of actions and the updating of the scheduled actions as described above.
At step 402, a plurality of electronic shelf labels are programmed with an action to be executed on loss of communication, together with programmed instructions that will have the effect of causing the execution of the action if communication with the label is lost. Programming of the action and the instructions may suitably be accomplished by a message to each label transmitted from a central communication device such as one or more communication base stations. Suitably, the programmed instructions will cause execution of the action after expiration of a scheduled time period if the instructions are not updated before expiration of the scheduled time period. At step 404, the instructions for execution of the lost communication action are periodically updated so as to reschedule the execution of the action to a time further in the future and thus to prevent display of the message by labels with which communication can be performed. At step 406, upon failure to communicate with a label during before the expiration of the scheduled time for execution of the lost communication action, the scheduled time expires and the action is executed by the label with which communication has not occurred within the scheduled time.
While the present invention is disclosed in the context of a presently preferred embodiment, it will be recognized that a wide variety of implementations may be employed by persons of ordinary skill in the art consistent with the above discussion and the claims which follow below.
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|U.S. Classification||340/10.1, 340/572.1, 340/5.91|
|Cooperative Classification||G06Q30/06, G06Q30/02|
|European Classification||G06Q30/02, G06Q30/06|
|Nov 22, 2005||AS||Assignment|
Owner name: NCR CORPORATION, OHIO
Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:HARKINS, CHERYL KAY;REEL/FRAME:017281/0123
Effective date: 20051121
|Jul 22, 2011||FPAY||Fee payment|
Year of fee payment: 4
|Jan 15, 2014||AS||Assignment|
Owner name: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Free format text: SECURITY AGREEMENT;ASSIGNORS:NCR CORPORATION;NCR INTERNATIONAL, INC.;REEL/FRAME:032034/0010
Effective date: 20140106
|Dec 3, 2015||FPAY||Fee payment|
Year of fee payment: 8