WO1998037677A3 - A personal desktop router - Google Patents

A personal desktop router Download PDF

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Publication number
WO1998037677A3
WO1998037677A3 PCT/US1998/002848 US9802848W WO9837677A3 WO 1998037677 A3 WO1998037677 A3 WO 1998037677A3 US 9802848 W US9802848 W US 9802848W WO 9837677 A3 WO9837677 A3 WO 9837677A3
Authority
WO
WIPO (PCT)
Prior art keywords
lan
incoming calls
router
personal
user
Prior art date
Application number
PCT/US1998/002848
Other languages
French (fr)
Other versions
WO1998037677A2 (en
Inventor
Alec Miloslavsky
Original Assignee
Genesys Telecomm Lab Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Genesys Telecomm Lab Inc filed Critical Genesys Telecomm Lab Inc
Priority to AU66553/98A priority Critical patent/AU6655398A/en
Publication of WO1998037677A2 publication Critical patent/WO1998037677A2/en
Publication of WO1998037677A3 publication Critical patent/WO1998037677A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/006—Call diverting means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/66—Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
    • H04M1/663—Preventing unauthorised calls to a telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2473—Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface)
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements

Abstract

A personal telephone call router (223) adapted to execute on a personal computer (PC) (331) connected to a local area network (LAN) (301) wherein the LAN (301) is also connected to a computerized telephony switching system (207) has a graphic user interface allowing an individual user (361) to route incoming calls from the PC (331) by drag-and-drop techniques. In some embodiments the user may also customize routing rules for incoming calls. In preferred embodiments incoming calls are directed in the telephony switch (121) to a virtual routing destination. In some cases, each individual user (361) is associated with a specific virtual destination, and in others data associated with each call is broadcast on the LAN (301) to be filtered at each PC (331) on the LAN (301) running a personal router (223) according to an embodiment of the invention.
PCT/US1998/002848 1997-02-19 1998-02-17 A personal desktop router WO1998037677A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU66553/98A AU6655398A (en) 1997-02-19 1998-02-17 A personal desktop router

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/802,667 US6201863B1 (en) 1997-02-10 1997-02-19 Personal desktop router
US08/802,667 1997-02-19

Publications (2)

Publication Number Publication Date
WO1998037677A2 WO1998037677A2 (en) 1998-08-27
WO1998037677A3 true WO1998037677A3 (en) 1998-11-26

Family

ID=25184372

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1998/002848 WO1998037677A2 (en) 1997-02-19 1998-02-17 A personal desktop router

Country Status (3)

Country Link
US (1) US6201863B1 (en)
AU (1) AU6655398A (en)
WO (1) WO1998037677A2 (en)

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US7907598B2 (en) 1998-02-17 2011-03-15 Genesys Telecommunication Laboratories, Inc. Method for implementing and executing communication center routing strategies represented in extensible markup language
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Also Published As

Publication number Publication date
WO1998037677A2 (en) 1998-08-27
AU6655398A (en) 1998-09-09
US6201863B1 (en) 2001-03-13

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