WO1999025108A2 - Voice mailbox in a gsm-system - Google Patents
Voice mailbox in a gsm-system Download PDFInfo
- Publication number
- WO1999025108A2 WO1999025108A2 PCT/SE1998/001987 SE9801987W WO9925108A2 WO 1999025108 A2 WO1999025108 A2 WO 1999025108A2 SE 9801987 W SE9801987 W SE 9801987W WO 9925108 A2 WO9925108 A2 WO 9925108A2
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- mobile
- communication system
- voice mailbox
- home page
- subscriber
- Prior art date
Links
- 238000010295 mobile communication Methods 0.000 claims abstract description 13
- 230000011664 signaling Effects 0.000 claims 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
Definitions
- the present invention relates to a mobile communication system including mobile terminals with voice mailbox function.
- a voice message can be recorded to a mobile subscriber which is not accessible.
- the voice mailbox subscriber can have a personal greeting recorded which is played to the calling telephone user, who then can provide a greeting.
- the subscriber of the voice mailbox switches on his/her telephone, he/she will have a message, via SMS, that a voice message is to be collected.
- the aim of the present invention consequently is to provide an extensive, easy to understand, and well structured transfer of information between a calling mobile A-subscriber and a not accessible mobile B-subscriber .
- a mobile communication system including mobile terminals with voice mailbox function, at which mobile-adapted WWW-browsers are implemented in said mobile terminals, and that said voice mailbox function provides one more function in the form of at least one home page which can be downloaded into the WWW-browsers of said mobile terminals.
- the calling mobile subscriber gets the home page of the not accessible mobile subscriber downloaded in his/her mobile terminal, the calling mobile subscriber will have extensive, well structured, text information regarding the not accessible subscriber.
- Calling subscriber then can, by means of the number display of his/her mobile terminal, transmit an extensive text message to the, for the time being, not accessible subscriber. This, of course, will considerably increase the service value of the voice mailbox.
- the invention requires that an information server, where subscribers can download their personal home page with information and hypertext-links, is added to the "common" voice mailbox function. If a GSM-mobile calls a not accessible subscriber, and the home page function is activated in the voice mailbox application, the calling mobile user will have a voice message requesting to wait while the home page is downloaded to the mobile. Downloading can be executed either via SMS or USSD, which both can transfer data at the same time as a call is going on.
- the server can transmit an SMS with the home page information to the calling mobile.
- the home page function also in most cases can find out whether the calling customer has a GSM- mobile which can receive the home page information (this will not apply if, for instance, personal numbers are introduced, where the same telephone number can be used for a number of different systems) . If the A-subscriber's system can be identified to be a common telephone or, for instance, NMT, the calling customer is always connected to the common voice mailbox.
- the mobile subscriber can select which of the two functions that a calling mobile shall reach, either the common voice mailbox, or the home page function, but by means of DTMF-signalling or USSD and voice message, also the calling customer would be able to select which of the functions he/she wants.
- Another alternative is that a home page is downloaded at the same time as the calling customer- listens and uses the absent subscriber's classic voice mailbox. If the GSM-mobile which is calling is of an older type, which does not support the mobile-adapted WWW- functionality, it will receive the information as one or more common SMS, where the text will be quite legible. An answer to the absent subscriber then can be written and transmitted as a common SMS to the home page, or directly to the absent subscriber's mobile. This is solved by the SMS from the home page function containing a "reply requested" .
- the invention is characterized in: - that a voice mailbox function can be developed by a server for mobile-adapted WWW-service being connected to the voice mailbox-application, which gives possibility to transmit a home page to the calling subscriber; - that the voice mailbox subscriber can decide if only classic voice mailbox shall be used, if only home page to calling customer shall be used, if home page shall be transmitted to the mobile at the same time as calling subscriber uses the classic voice mailbox, or if calling subscriber shall be able to select between classic voice mailbox and home page by means of DTMF- or USSD-signalling; that the home page function via A-number analysis can decide to which subscriber the home side information shall be transmitted; that the home page information is transmitted to the mobile via USSD or SMS, which both can be transmitted while the call is going on; that A-number analysis decides whether the calling customer's terminal supports SMS or USSD, so that the home page message is not transmitted to, for instance, a PSTN-subscriber , and that the classic voice mailbox is activated.
- the calling customer does not have a GSM-terminal , but yet has similar messaging functionality, for instance IS136 D-APMS and IS95 CDMA, also this can be decided via A-number analysis. That results in that the function is not limited to GSM; that a voice mailbox subscriber can have a number of different home pages, for instance one default and some which are aimed at specific calling subscribers which, on basis of A-number analysis, are selected depending on customer. Alternatively, access to certain "hypertext" -links on the home page can be connected to specific A-numbers. In both cases the voice mailbox subscriber can arrange lists with A- numbers which are connected to specific information.
- the invention can be used to transfer extensive and advanced information to an A-subscriber when a B-subscriber is not accessible. The invention can be used to differentiate the service offering between different operators .
- a voice mailbox In present implementations of a voice mailbox, information to the A-subscriber consequently only consists of a recorded voice message, whereas a voice mailbox with home page function in addition can transfer text information and "hypertext" -links to more directed information to the calling subscriber.
Abstract
The invention relates to a mobile communication system which includes mobile terminals with voice mailbox function where mobile-adapted WWW-browsers are implemented in the mobile terminals, and that the voice mailbox function provides one more function in the form of at least one home page which can be download into the WWW-browser of the mobile terminals.
Description
TITLE OF THE INVENTION: VOICE MAILBOX IN A GSM-SYSTEM
FIELD OF THE INVENTION
The present invention relates to a mobile communication system including mobile terminals with voice mailbox function.
PRIOR ART
Mobile operators today have the function voice mailbox in their networks, where a voice message can be recorded to a mobile subscriber which is not accessible. The voice mailbox subscriber can have a personal greeting recorded which is played to the calling telephone user, who then can provide a greeting. When the subscriber of the voice mailbox switches on his/her telephone, he/she will have a message, via SMS, that a voice message is to be collected.
It is, however, difficult for a subscriber to give detailed information or information directed to a specific receiver, because the recorded message soon will be of an unwieldy length. The same problem of course applies to the the calling subscriber who shall speak to get a message recorded to the absent subscriber. Especially difficult will it be when complicated information with, for instance, figures, or name difficult to spell, shall be transferred. The aim of the present invention consequently is to provide an extensive, easy to understand, and well structured transfer of information between a calling mobile A-subscriber and a not accessible mobile B-subscriber .
SUMMARY OF THE INVENTION
This aim is achieved by a mobile communication system including mobile terminals with voice mailbox function, at which mobile-adapted WWW-browsers are implemented in said mobile terminals, and that said voice mailbox function provides one more function in the form of at least one home
page which can be downloaded into the WWW-browsers of said mobile terminals.
Because the calling mobile subscriber gets the home page of the not accessible mobile subscriber downloaded in his/her mobile terminal, the calling mobile subscriber will have extensive, well structured, text information regarding the not accessible subscriber.
Calling subscriber then can, by means of the number display of his/her mobile terminal, transmit an extensive text message to the, for the time being, not accessible subscriber. This, of course, will considerably increase the service value of the voice mailbox. Prototypes of mobile terminals, which manage the functionality that the invention requires, already exist. The system may be possible to introduce during 1998.
Further characteristics of the present invention are given in the subclaims.
DETAILED DESCRIPTION OF AN EMBODIMENT OF THE INVENTION The invention requires that an information server, where subscribers can download their personal home page with information and hypertext-links, is added to the "common" voice mailbox function. If a GSM-mobile calls a not accessible subscriber, and the home page function is activated in the voice mailbox application, the calling mobile user will have a voice message requesting to wait while the home page is downloaded to the mobile. Downloading can be executed either via SMS or USSD, which both can transfer data at the same time as a call is going on.
Via A-number presentation, the server can transmit an SMS with the home page information to the calling mobile. Via A-number-analysis, the home page function also in most cases can find out whether the calling customer has a GSM- mobile which can receive the home page information (this will not apply if, for instance, personal numbers are
introduced, where the same telephone number can be used for a number of different systems) . If the A-subscriber's system can be identified to be a common telephone or, for instance, NMT, the calling customer is always connected to the common voice mailbox.
The mobile subscriber can select which of the two functions that a calling mobile shall reach, either the common voice mailbox, or the home page function, but by means of DTMF-signalling or USSD and voice message, also the calling customer would be able to select which of the functions he/she wants. Another alternative is that a home page is downloaded at the same time as the calling customer- listens and uses the absent subscriber's classic voice mailbox. If the GSM-mobile which is calling is of an older type, which does not support the mobile-adapted WWW- functionality, it will receive the information as one or more common SMS, where the text will be quite legible. An answer to the absent subscriber then can be written and transmitted as a common SMS to the home page, or directly to the absent subscriber's mobile. This is solved by the SMS from the home page function containing a "reply requested" .
The invention is characterized in: - that a voice mailbox function can be developed by a server for mobile-adapted WWW-service being connected to the voice mailbox-application, which gives possibility to transmit a home page to the calling subscriber; - that the voice mailbox subscriber can decide if only classic voice mailbox shall be used, if only home page to calling customer shall be used, if home page shall be transmitted to the mobile at the same time as calling subscriber uses the classic voice mailbox, or if calling subscriber shall be able to select between
classic voice mailbox and home page by means of DTMF- or USSD-signalling; that the home page function via A-number analysis can decide to which subscriber the home side information shall be transmitted; that the home page information is transmitted to the mobile via USSD or SMS, which both can be transmitted while the call is going on; that A-number analysis decides whether the calling customer's terminal supports SMS or USSD, so that the home page message is not transmitted to, for instance, a PSTN-subscriber , and that the classic voice mailbox is activated. If the calling customer does not have a GSM-terminal , but yet has similar messaging functionality, for instance IS136 D-APMS and IS95 CDMA, also this can be decided via A-number analysis. That results in that the function is not limited to GSM; that a voice mailbox subscriber can have a number of different home pages, for instance one default and some which are aimed at specific calling subscribers which, on basis of A-number analysis, are selected depending on customer. Alternatively, access to certain "hypertext" -links on the home page can be connected to specific A-numbers. In both cases the voice mailbox subscriber can arrange lists with A- numbers which are connected to specific information. The invention can be used to transfer extensive and advanced information to an A-subscriber when a B-subscriber is not accessible. The invention can be used to differentiate the service offering between different operators .
In present implementations of a voice mailbox, information to the A-subscriber consequently only consists of a recorded voice message, whereas a voice mailbox with home page function in addition can transfer text
information and "hypertext" -links to more directed information to the calling subscriber.
The above described is only to be regarded as an advantageous embodiment of the invention, and the extent of protection of the invention is only defined by what is indicated in the following patent claims.
Claims
1. Mobile communication system including mobile terminals with voice mailbox function, 5 c h a r a c t e r i z e d in that mobile adapted WWW- browsers are implemented in said mobile terminals, and that said voice mailbox function provides one more function in the form of at least one home page which can be downloaded into the WWW-browser of said mobile terminal.
10 2. Mobile communication system according to patent claim 1, c h a r a c t e r i z e d in that it includes an information server where subscribers to said mobile terminals can download said home page with information about "hypertext" -links, at which said information server i^ is connected to said voice mailbox function.
3. Mobile communication system according to patent claim 2, c h a r a c t e r i z e d in that if one of said mobile subscribers is not accessible at calling, his/her home page can, together with, or without, "common" voice
20 message, be transferred to said calling subscriber's mobile terminal . . Mobile communication system according to patent claim 3, c h a r a c t e r i z e d in that said voice mailbox function by A-number analysis decides to which 5 subscriber said home page shall be transmitted.
5. Mobile communication system according to any of the previous patent claims, c h a r a c t e r i z e d in that said home page is transferred by means of USSD or SMS.
6. Mobile communication system according to any of the 30 previous patent claims, c h a r a c t e r i z e d in that said voice mailbox function by A-number analysis decides whether calling mobile terminal supports SMS, USSD or not, at which, if said mobile terminal does not support SMS, USSD, common voice message, and not said home page, is 35 transferred.
7. Mobile communication system according to any of the previous patent claims, c h a r a c t e r i z e d in that said calling subscriber by means of DTMF- or USSD- signalling decides whether home page and/or voice message shall be transferred from a not accessible mobile subscriber to said calling subscriber's mobile terminal.
8. Mobile communication system according to any of the previous patent claims, c h a r a c t e r i z e d in that a mobile telephone subscriber with said voice mailbox function has a plurality of different home pages, at which said different home pages are aimed at different calling subscribers, which different calling subscribers are identified on basis of A-number analysis.
9. Mobile communication system according to any of the previous patent claims, c h a r a c t e r i z e d in that
"hypertext" -links on said home page are connected to different calling subscribers, which subscribers are identified by A-number analysis.
10. Mobile communication system according to any of the patent claims 8 or 9, c h a r a c t e r i z e d in that said subsciber connected to said voice mailbox function can program his/her voice mailbox function with lists containing A-numbers which shall be connected to different specific home pages or "hypertext" -links .
Priority Applications (5)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| EEP200000219A EE03992B1 (en) | 1997-11-06 | 1998-11-03 | A mobile communication system with advanced voice mailbox capabilities on mobile terminals |
| DK98953133T DK1048164T3 (en) | 1997-11-06 | 1998-11-03 | Voice mail box in gsm system |
| EP98953133.0A EP1048164B1 (en) | 1997-11-06 | 1998-11-03 | Voice mailbox in a gsm-system |
| US09/530,595 US6368205B1 (en) | 1997-11-06 | 1998-11-03 | Voice mailbox in a GSM-system |
| NO20002143A NO317971B1 (en) | 1997-11-06 | 2000-04-27 | Voice mailbox in a GSM system |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| SE9704057-0 | 1997-11-06 | ||
| SE9704057A SE517553C2 (en) | 1997-11-06 | 1997-11-06 | Mobile communication system including mobile terminals with voicemail function |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| WO1999025108A2 true WO1999025108A2 (en) | 1999-05-20 |
| WO1999025108A3 WO1999025108A3 (en) | 1999-08-05 |
Family
ID=20408882
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| PCT/SE1998/001987 WO1999025108A2 (en) | 1997-11-06 | 1998-11-03 | Voice mailbox in a gsm-system |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US6368205B1 (en) |
| EP (1) | EP1048164B1 (en) |
| DK (1) | DK1048164T3 (en) |
| EE (1) | EE03992B1 (en) |
| NO (1) | NO317971B1 (en) |
| SE (1) | SE517553C2 (en) |
| WO (1) | WO1999025108A2 (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| GB2349545A (en) * | 1999-04-26 | 2000-11-01 | Nokia Mobile Phones Ltd | Terminal for providing an application using a browser |
| US6424945B1 (en) | 1999-12-15 | 2002-07-23 | Nokia Corporation | Voice packet data network browsing for mobile terminals system and method using a dual-mode wireless connection |
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| SE511771C2 (en) * | 1998-02-19 | 1999-11-22 | Telia Ab | Procedure for sending information in answering service |
| US6665532B1 (en) * | 1999-10-05 | 2003-12-16 | Lucent Technologies Inc. | Alternative message usage for voice mail retreival via revertive calling |
| JP2001339762A (en) * | 2000-05-29 | 2001-12-07 | Mitsubishi Electric Corp | Communication system, communication method and mobile telephone |
| US7649987B1 (en) | 2001-06-19 | 2010-01-19 | At&T Intellectual Property I, L.P. | System and method for forwarding selective calls |
| US7046772B1 (en) | 2001-12-17 | 2006-05-16 | Bellsouth Intellectual Property Corporation | Method and system for call, facsimile and electronic message forwarding |
| US6888930B1 (en) * | 2002-03-29 | 2005-05-03 | Bellsouth Intellectual Property Corporation | Saving information from information retrieval systems |
| US7359491B2 (en) | 2002-03-29 | 2008-04-15 | At&T Delaware Intellectual Property, Inc. | Saving information from information retrieval systems |
| US7317908B1 (en) | 2002-03-29 | 2008-01-08 | At&T Delaware Intellectual Property, Inc. | Transferring voice mail messages in text format |
| US7072452B1 (en) * | 2002-06-24 | 2006-07-04 | Bellsouth Intellectual Property Corporation | Saving and forwarding customized messages |
| US7221742B1 (en) | 2002-06-26 | 2007-05-22 | Bellsouth Intellectual Property Corporation | Voicemail box with caller-specific storage folders |
| US6996212B1 (en) * | 2002-06-26 | 2006-02-07 | Bellsouth Intellectual Property Corporation | Voicemail system with subscriber specific storage folders |
| US7190950B1 (en) | 2002-06-27 | 2007-03-13 | Bellsouth Intellectual Property Corporation | Storage of voicemail messages at an alternate storage location |
| CA2556773C (en) * | 2004-02-20 | 2017-03-28 | Snapin Software, Inc. | Call intercept methods, such as for customer self-support on a mobile device |
| US8219811B2 (en) * | 2004-09-21 | 2012-07-10 | Nuance Communications, Inc. | Secure software execution such as for use with a cell phone or mobile device |
| US7539484B2 (en) * | 2005-02-22 | 2009-05-26 | Snapin Software Inc. | Method and system for enhancing voice calls, such as enhancing voice calls with data services |
| EP1908041A4 (en) | 2005-06-24 | 2014-08-27 | Nuance Communications Inc | Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics |
| US8682298B2 (en) * | 2005-10-12 | 2014-03-25 | Nuance Communications, Inc. | Message intercept methods, such as for customer self-support on a mobile device |
| JP5336855B2 (en) | 2005-12-13 | 2013-11-06 | ニュアンス コミュニケーションズ， インコーポレイテッド | Method for executing an interactive service, such as a time-initiated interactive service or a position-initiated interactive service on a mobile device |
| EP2074807A4 (en) * | 2006-10-03 | 2012-03-28 | Nuance Communications Inc | Systems and methods for storing or performing functions within removable memory, such as a subscriber identity module of a mobile device |
| US8744414B2 (en) * | 2007-01-05 | 2014-06-03 | Nuance Communications, Inc. | Methods of interacting between mobile devices and voice response systems |
| WO2008101135A1 (en) | 2007-02-14 | 2008-08-21 | Snapin Software Inc. | System and method for securely managing data stored on mobile devices, such as enterprise mobility data |
| AU2008240151B2 (en) | 2007-04-12 | 2012-04-05 | Nuance Communications, Inc. | System and method for detecting mutually supported capabilities between mobile devices |
| US8589149B2 (en) | 2008-08-05 | 2013-11-19 | Nuance Communications, Inc. | Probability-based approach to recognition of user-entered data |
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| EP0783219A2 (en) | 1996-01-08 | 1997-07-09 | Nokia Mobile Phones Ltd. | Activation of a telephone's own call answering equipment according to the number of the calling party |
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-
1997
- 1997-11-06 SE SE9704057A patent/SE517553C2/en not_active IP Right Cessation
-
1998
- 1998-11-03 EE EEP200000219A patent/EE03992B1/en not_active IP Right Cessation
- 1998-11-03 US US09/530,595 patent/US6368205B1/en not_active Expired - Lifetime
- 1998-11-03 WO PCT/SE1998/001987 patent/WO1999025108A2/en active Application Filing
- 1998-11-03 DK DK98953133T patent/DK1048164T3/en active
- 1998-11-03 EP EP98953133.0A patent/EP1048164B1/en not_active Expired - Lifetime
-
2000
- 2000-04-27 NO NO20002143A patent/NO317971B1/en not_active IP Right Cessation
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5590178A (en) | 1993-09-28 | 1996-12-31 | Fujitsu Limited | Electronic mail system linked with telephone |
| EP0783219A2 (en) | 1996-01-08 | 1997-07-09 | Nokia Mobile Phones Ltd. | Activation of a telephone's own call answering equipment according to the number of the calling party |
| EP0792077A1 (en) | 1996-02-23 | 1997-08-27 | Nokia Mobile Phones Ltd. | Multi-service mobile station |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| GB2349545A (en) * | 1999-04-26 | 2000-11-01 | Nokia Mobile Phones Ltd | Terminal for providing an application using a browser |
| US7089031B1 (en) | 1999-04-26 | 2006-08-08 | Nokia Mobile Phones Limited | Radio terminal with browser |
| US6424945B1 (en) | 1999-12-15 | 2002-07-23 | Nokia Corporation | Voice packet data network browsing for mobile terminals system and method using a dual-mode wireless connection |
Also Published As
| Publication number | Publication date |
|---|---|
| WO1999025108A3 (en) | 1999-08-05 |
| EP1048164A2 (en) | 2000-11-02 |
| SE517553C2 (en) | 2002-06-18 |
| EE03992B1 (en) | 2003-02-17 |
| SE9704057L (en) | 1999-05-07 |
| NO20002143D0 (en) | 2000-04-27 |
| SE9704057D0 (en) | 1997-11-06 |
| EP1048164B1 (en) | 2015-01-07 |
| EE200000219A (en) | 2001-04-16 |
| NO317971B1 (en) | 2005-01-17 |
| NO20002143L (en) | 2000-06-09 |
| DK1048164T3 (en) | 2015-04-13 |
| US6368205B1 (en) | 2002-04-09 |
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