WO2000070888A8 - System and method for identifying a service provider based on a category of service providers that are called - Google Patents

System and method for identifying a service provider based on a category of service providers that are called

Info

Publication number
WO2000070888A8
WO2000070888A8 PCT/US2000/009669 US0009669W WO0070888A8 WO 2000070888 A8 WO2000070888 A8 WO 2000070888A8 US 0009669 W US0009669 W US 0009669W WO 0070888 A8 WO0070888 A8 WO 0070888A8
Authority
WO
WIPO (PCT)
Prior art keywords
service provider
category
wireless communicator
initiated
physician
Prior art date
Application number
PCT/US2000/009669
Other languages
French (fr)
Other versions
WO2000070888A2 (en
WO2000070888A3 (en
Inventor
Mona Singh
Original Assignee
Ericsson Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Inc filed Critical Ericsson Inc
Priority to AU42306/00A priority Critical patent/AU4230600A/en
Priority to DE10084611T priority patent/DE10084611T1/en
Priority to JP2000619215A priority patent/JP2003500908A/en
Publication of WO2000070888A2 publication Critical patent/WO2000070888A2/en
Publication of WO2000070888A3 publication Critical patent/WO2000070888A3/en
Publication of WO2000070888A8 publication Critical patent/WO2000070888A8/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/04—Protocols specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2749—Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/2753—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content
    • H04M1/2757—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content by data transmission, e.g. downloading
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72445—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting Internet browser applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/38—Displays
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/1225—Details of core network interconnection arrangements
    • H04M7/1235—Details of core network interconnection arrangements where one of the core networks is a wireless network

Abstract

A service provider such as a physician or an automobile mechanic is identified from a wireless communicator based on categories of service providers such as physicians or automobile mechanics. In particular, a radiotelephone call is initiated from the wireless communicator to a first telephone number that corresponds to a first service provider of a first category, for example a first physician. The wireless receiver then detects that the radiotelephone call is not successfully completed, for example by detecting that a busy signal is obtained from the first telephone number, by detecting that a radiotelephone call to the first telephone number is repeatedly initiated during a predetermined time and/or by detecting that radiotelephone calls to multiple telephone numbers corresponding to service providers of the first category are initiated during a predetermined time. If the radiotelephone call is not successfully completed, a listing is obtained at the wireless communicator of at least a second telephone number that corresponds to at least a second service provider of the first category. At least part of the listing is displayed on the wireless communicator, so that a radiotelephone call may be initiated from the wireless communicator in response to selection of the second service provider of the first category. Thus, in the example where the service provider is a physician, if a radiotelephone call to a first physician is initiated and is not successfully completed, a listing of physicians may be displayed on the wireless communicator display so that other physicians may be called.
PCT/US2000/009669 1999-05-17 2000-04-11 System and method for identifying a service provider based on a category of service providers that are called WO2000070888A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU42306/00A AU4230600A (en) 1999-05-17 2000-04-11 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called
DE10084611T DE10084611T1 (en) 1999-05-17 2000-04-11 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called
JP2000619215A JP2003500908A (en) 1999-05-17 2000-04-11 System and method for identifying a service provider from a wireless communicator based on a category of a called service provider

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/313,298 1999-05-17
US09/313,298 US6389278B1 (en) 1999-05-17 1999-05-17 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called

Publications (3)

Publication Number Publication Date
WO2000070888A2 WO2000070888A2 (en) 2000-11-23
WO2000070888A3 WO2000070888A3 (en) 2001-08-09
WO2000070888A8 true WO2000070888A8 (en) 2003-01-16

Family

ID=23215175

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/009669 WO2000070888A2 (en) 1999-05-17 2000-04-11 System and method for identifying a service provider based on a category of service providers that are called

Country Status (7)

Country Link
US (1) US6389278B1 (en)
JP (1) JP2003500908A (en)
CN (1) CN1361995A (en)
AU (1) AU4230600A (en)
DE (1) DE10084611T1 (en)
MY (1) MY122613A (en)
WO (1) WO2000070888A2 (en)

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Also Published As

Publication number Publication date
MY122613A (en) 2006-04-29
WO2000070888A2 (en) 2000-11-23
US6389278B1 (en) 2002-05-14
CN1361995A (en) 2002-07-31
AU4230600A (en) 2000-12-05
WO2000070888A3 (en) 2001-08-09
DE10084611T1 (en) 2002-06-27
JP2003500908A (en) 2003-01-07

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