WO2000077661A8 - Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program - Google Patents

Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program

Info

Publication number
WO2000077661A8
WO2000077661A8 PCT/GB2000/002311 GB0002311W WO0077661A8 WO 2000077661 A8 WO2000077661 A8 WO 2000077661A8 GB 0002311 W GB0002311 W GB 0002311W WO 0077661 A8 WO0077661 A8 WO 0077661A8
Authority
WO
WIPO (PCT)
Prior art keywords
information processing
terminal support
support server
context
information terminal
Prior art date
Application number
PCT/GB2000/002311
Other languages
French (fr)
Other versions
WO2000077661A3 (en
WO2000077661A2 (en
Inventor
Yoichi Yoshida
Akira Ohkado
Satoshi Kawase
Original Assignee
Ibm
Ibm Uk
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ibm, Ibm Uk filed Critical Ibm
Priority to IL14701500A priority Critical patent/IL147015A0/en
Priority to CA002375676A priority patent/CA2375676A1/en
Priority to HU0600518A priority patent/HUP0600518A2/en
Priority to PL00364731A priority patent/PL364731A1/en
Priority to EP00938923A priority patent/EP1287437A2/en
Priority to AU54145/00A priority patent/AU5414500A/en
Publication of WO2000077661A2 publication Critical patent/WO2000077661A2/en
Priority to IL147015A priority patent/IL147015A/en
Publication of WO2000077661A3 publication Critical patent/WO2000077661A3/en
Publication of WO2000077661A8 publication Critical patent/WO2000077661A8/en
Priority to HK04100701A priority patent/HK1057931A1/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Abstract

Provided are methods, software and system to change the behaviour of a collaboration client according to context while collaborating on an internet. An HTTP request from a customer-side browser is sent to a web server (140) via an information terminal support server (110). The web server (140) then sends context in response to the request to the customer-side web browser (131) via the information terminal support server (110). At this time, the information terminal support server (110) checks the contents of the context, and when it is determined that there is agreement with a predetermined condition, a command is inserted into the context, context without the command inserted is sent to the customer-side web browser (131), and context with the command inserted is sent to the agent-side web browser (131).
PCT/GB2000/002311 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program WO2000077661A2 (en)

Priority Applications (8)

Application Number Priority Date Filing Date Title
IL14701500A IL147015A0 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
CA002375676A CA2375676A1 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
HU0600518A HUP0600518A2 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
PL00364731A PL364731A1 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
EP00938923A EP1287437A2 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
AU54145/00A AU5414500A (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program
IL147015A IL147015A (en) 1999-06-16 2001-12-10 Information processing method, information terminal support server, collaboration system and storage medium storing an information processing program
HK04100701A HK1057931A1 (en) 1999-06-16 2004-02-03 Information processing method, information terminal support server and collaboration system.

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP17019799A JP3485252B2 (en) 1999-06-16 1999-06-16 Information processing method, information terminal support server, collaboration system, storage medium for storing information processing program
JP11/170197 1999-06-16

Publications (3)

Publication Number Publication Date
WO2000077661A2 WO2000077661A2 (en) 2000-12-21
WO2000077661A3 WO2000077661A3 (en) 2002-12-12
WO2000077661A8 true WO2000077661A8 (en) 2003-11-20

Family

ID=15900480

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB2000/002311 WO2000077661A2 (en) 1999-06-16 2000-06-14 Information processing method, information terminal support server, collaboration system, and storage medium storing an information processing program

Country Status (14)

Country Link
US (3) US7051068B1 (en)
EP (1) EP1287437A2 (en)
JP (1) JP3485252B2 (en)
KR (1) KR100430954B1 (en)
CN (1) CN1212583C (en)
AU (1) AU5414500A (en)
CA (1) CA2375676A1 (en)
CZ (1) CZ20014467A3 (en)
HK (1) HK1057931A1 (en)
HU (1) HUP0600518A2 (en)
IL (2) IL147015A0 (en)
PL (1) PL364731A1 (en)
TW (1) TW539958B (en)
WO (1) WO2000077661A2 (en)

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Also Published As

Publication number Publication date
US7051068B1 (en) 2006-05-23
KR20020041334A (en) 2002-06-01
US7194509B2 (en) 2007-03-20
CN1212583C (en) 2005-07-27
JP3485252B2 (en) 2004-01-13
IL147015A (en) 2007-06-17
US20040098476A1 (en) 2004-05-20
CN1451131A (en) 2003-10-22
HUP0600518A2 (en) 2006-09-28
IL147015A0 (en) 2002-08-14
WO2000077661A3 (en) 2002-12-12
CA2375676A1 (en) 2000-12-21
CZ20014467A3 (en) 2002-05-15
US20040024815A1 (en) 2004-02-05
PL364731A1 (en) 2004-12-13
KR100430954B1 (en) 2004-05-12
HK1057931A1 (en) 2004-04-23
JP2001014251A (en) 2001-01-19
WO2000077661A2 (en) 2000-12-21
US7092991B2 (en) 2006-08-15
AU5414500A (en) 2001-01-02
EP1287437A2 (en) 2003-03-05
TW539958B (en) 2003-07-01

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