WO2001086558A1

WO2001086558A1 - Electronic bill presentment and payment system

Info

Publication number: WO2001086558A1
Application number: PCT/US2001/014885
Authority: WO
Inventors: Ronald A. Braco
Original assignee: Metavante Corporation
Priority date: 2000-05-09
Filing date: 2001-05-09
Publication date: 2001-11-15
Also published as: EP1305752A1; AU2001263013B2; CA2408599A1; US20020002536A1; US7734543B2; AU6301301A

Abstract

A switching system (100) for the electronic presentment and payment of bills between a Consumer and a Biller. The system includes an open, interoperable switching network (115) for routing bill summary information between a Biller (105) and a Consumer (125). Bill summary files are generated by a Bill Service Provider (110). Consumer Service Providers (120) poll the Bill Service Providers (110) through the switching network (115) for newly generated bill summary files. The bill summary files are routed through the switching network (115) to the appropriate Consumer Service Provider (120). Customers of the Consumer Service Provider (120) log on to the web site of the Consumer Service Provider (120) to access bill summary data. In addition to viewing the bill summary files electronically, the Consumer (125) can initiate electronic payment of previously presented bills or bills that have not been presented electronically. Accounts of the Billers (105) and Consumers (125) are settled periodically by the switching network (115) and reports are generated of the historical transactional activity of the exchanges over the network. Detailed information concerning a bill is accessible by the consumer (125) only via a direct communication with the Biller (105), e.g., a hyperlink to the web site of the Biller (105), not via the switching network (115).

Description

ELECTRONIC BILL PRESENTMENT AND PAYMENT SYSTEM

Background of the Invention Cross-Reference to Related Applications

This application claims the benefit of U.S. Provisional Application No. 60/203,038, filed on May 9, 2000, which is hereby incorporated by reference in its entirety.

Field of the Invention

The present invention is directed to electronic bill presentment and payment (EBPP) and in particular, to an improved consolidated and flexible system for presentment and/or payment of bills electronically over a network.

Description of Related Art Approximately one third of all Billers offer their customers electronic bill presentment (EBP) . In the near future every Biller will want to offer their customers this feature in order to provide enhanced customer service, obtain greater customer loyalty, and reduce overall processing costs. By 2002, it is predicted that approximately 26 million households in the United States will bank, invest or manage their finances on line with a great majority of such users receiving their bill presentment electronically. As the market for electronic EBP services grows Consumers see value in electronically consolidated and presented bill summaries at their on-line banking site, while Billers see advantages to the elimination of paper bills and the ability to reach many consumers through a single consolidated system.

Heretofore, many banks and other financial institutions have offered its customers a closed proprietary on-line banking system in which the financial institution presents and pays bills only through their institution. Thus, the Biller is required to transact all business through the financial institution.

Consumers have relationships with multiple Billers, only a few of which are likely to be wholesale customers of a given Consumer's financial institution. It is desirable to provide an electronic bill presentment and payment system by which Consumers can access and pay a greater number of bills thereby enhancing the financial institution's on-line banking service. It is therefore desirable to provide a consolidated open, interoperable switching system for electronic presentment and payment of bills electronically between one or more Consumers and Billers.

Summary of the Invention For the purposes of the present invention the following terms will be defined as follows:

"Consumer" is defined as any individual or entity that purchases a good or service.

"Biller" is defined as any individual or entity to be paid a fee for a good or service supplied to a Consumer.

"Consumer Service Provider" (CSP) is an individual, company, financial institution or their affiliates, or any other entity that presents bill summary data in electronic form for ultimate distribution to their respective customers. "Consumer Payment Provider" (CPP) is an individual, company, or any other entity that provides payment processing using electronic and/or paper payment capabilities, to execute payment instructions initiated by the Consumer.

"Biller Service Provider" (BSP) is an individual, a company, a financial institution, or any other entity that generates a bill summary file for goods or services rendered or consolidates bill summary files received from Billers. "Bill Payment Provider" (BPP) is an individual, a company, or any other entity that receives and consolidates consumer payments on behalf of the Biller and provides an electronic and/or paper for payment posting by the Biller. "Participants" includes any CSP, BSP, or Biller that registers to access the switching system in accordance with the present invention. Participation is not restricted to any Consumer, Biller, or financial institution.

"Payee" is an individual, a company, a financial institution, or any other entity that serves as a remittance center or location on behalf of the Biller.

An object of the present invention is to develop a switching system for electronic presentment and payment of bills of a network that is not related to a particular CSP or BSP. Another object of the present invention is to provide a switching system for the presentment and payment of bills electronically to be used by Participants without having to modify their existing technology.

A further object of the present invention is to develop a switching system for electronic presentment and payment of bills that employs a net settlement system for tallying the total credits and debits at the end of a cut-off period instead of processing each transaction thereby saving processing costs.

Still another object of the present invention is to develop a universal switching system for electronic presentment and payment of bills that allows any BSP and CSP to participate. As a result Consumers have one stop presentment and payment of all of their bills at a single location, while Billers can use a single system to send their bills to all of their customers. In addition, Billers are able to present their bills at all CSP participants, and CSPs, even those of smaller size institutions, have access to all BSPs. The present invention relates to a switching system for the electronic presentment and payment of bills between a Consumer and a Biller. The system includes an open, interoperable switching network for routing bill summary information between a Biller and a Consumer. Bill summary files are generated by a Bill Service Provider. Consumer Service

Providers poll the Bill Service Providers through the switching network for newly generated bill summary files. The bill summary files are routed through the switching network to the appropriate Consumer Service Provider. Customers of the Consumer Service Provider log on to the web site of the Consumer Service Provider to access bill summary data. In addition to viewing the bill summary files electronically, the Consumer can initiate electronic payment of previously presented bills or bills that have not been presented electronically. Accounts of the Billers and Consumers are settled periodically by the switching network and reports are generated of the historical transactional activity of the exchanges over the network. Detailed information concerning a bill is accessible by the consumer only via a direct communication with the Biller, e.g., a hyperlink to the web site of the Biller, not via the switching network.

Brief Description of the Drawing

The foregoing and other features of the present invention will be more readily apparent from the following detailed description and drawings of illustrative embodiments of the invention wherein like reference numbers refer to similar elements throughout the several views and in which:

Figure 1 is an exemplary representation of the switching system in accordance with the present invention;

Figure 2 is another exemplary representation of the switching system in accordance with the present invention; Figure 3 is yet another exemplary representation of the switching system in accordance with the present invention; Figure 4 is a flow chart of the presentment functionality of the switching system in accordance with the present invention; and

Figure 5 is a flow chart of the payment functionality of the switching system in accordance with the present invention.

Detailed Description of the Invention

The present invention is directed to a switching system 1 00 that facilitates presentment, payment and settlement of bills among Consumers and Billers via a network such as the Internet, World Wide Web, Local Area Network, Wide Area Network, or any other communication network.

Figure 1 is an exemplary representation of the switching system 1 00 in accordance with the present invention that includes a switching network 1 1 5. By way of example, the switching system in Figure 1 exchanges bill and payment information via a switching network

1 1 5 among Biller terminals 1 05, BSP devices 1 1 0, BPP devices 1 35, payee terminals 1 40, CPP devices 145, CSP devices 1 20, and Consumer terminals 1 25. Biller and Consumer terminals 1 05, 1 25 may be any type of computer, such as a personal computer, laptop, notebook, or personal digital assistant (PDA) .

Figure 2 is an alternative embodiment of the system 1 00' in accordance with the present invention wherein Biller 1 05 and payees 1 40 are the same entity using a common terminal. Yet another alternative configuration for the switching system 1 00" in accordance with the present invention is shown in Figure 3 in which the CSP and BSP devices have been eliminated so that the Consumer and Biller terminals communicate directly with the switching network 1 1 5. It is also contemplated that the system can be configured, as desired, to include one or more CSP or BSP devices, but not both. Referring to Figure 1 , one or more CSP devices 1 20 and BSP devices 1 1 0 are electronically connected to the switching network 1 1 5. Consumer terminals 1 25 and Biller terminals 1 05 are, in turn, electronically connected to the CSP devices 1 20 and BSP devices 1 1 0, respectively. BPP devices 1 35 are connected between BSP devices 1 1 0 and the switching network 1 1 5. Payee 1 40 is in communication with the BPP 1 35. On the consumer side, CPP devices 1 45 are connected between CSP devices 1 20 and the switching network 1 1 5. In the exemplary embodiment shown in Figure 1 , the BSP devices 1 1 0 are separate from the BPP devices 1 35 and the CSP devices 1 20 are separate from the CPP devices 1 45. It is, however, contemplated and within the intended scope of this invention for BSP devices 1 10 and CSP devices 1 20 to perform payment acceptance and origination processing without employing separate BPP and CPP devices.

Switching network 1 1 5 is an open, interoperable routing device. It is "open" in that any financial institution or financial institution sponsored third party processor may become a Participant. Furthermore, the switching network is "interoperable" in that the consolidation of presentment and/or payment of bills may be accomplished using a single system. In a preferred embodiment the switching network 1 1 5 is an HTPP proxy server that uses a conventional message standard protocol, for example, Open Financial Exchange (OFX), Interactive Financial Exchange (IFX), or preferably a dual standard message environment supporting both OFX and IFX messages. Alternatively, any other type of message standard protocol for EBPP may be used. The system is flexible in that each Participant may use its own system and Participants need not use the same message standard in order to exchange information. For example, the CSP may use an OFX message standard and exchange information with a BSP that employs an IFX message standard.

Messages generated by Consumer terminal 1 25 or CSP device 1 20 are received by the switching network 1 1 5 that proxy (e.g., HTTP Protocol) routes them to the destination BSP device 1 1 0 or Biller terminal 1 05. Similarly, the Biller terminal 1 05 or BSP device 1 1 0 response messages are proxy routed back to the CSP device or Consumer terminal 1 25. The switching network 1 1 5 logs the presentment and payment messages as they are routed between the CSP/CPP and BSP/BPP for reporting on a periodic basis, e.g., daily and/or monthly, to the Participants.

Each time CSP device 1 20 initiates a transaction request through the switching network 1 1 5, the server associated with the switching network verifies the authenticity of the CSP, preferably by validating their certificates, as is known in the art. The switching network server validates that the CSP, BSP and Biller names are consistent with the source CSP and the destination BSP. Switching network 1 1 5 has an associated memory device 1 30 in which a directory, preferably a

Lightweight Directory Access Protocol (LDAP), of all Participants is stored. The memory device 1 30 is shown in Figure 1 as separate from the switching network 1 1 5 but may alternatively be an integral component thereof. The three basic operations of the switching system 100 in accordance with the present invention are presentment, payment, and settlement of bills electronically. Presentment and payment operations may be implemented independently of one another so that the Consumer can access summary bill data without invoking the payment functionality, and vice versa. CSP devices, BSP devices and their associated Biller terminals must be registered Participants to access the switching network 1 1 5. Participants are connected to the switching network 1 1 5 via communication interface such as digital lines, the Internet, World Wide Web, Local Area Network, Wide Area Network or any other conventional connection or network.

A Consumer 1 25 logs on to their CSP's web site and submits via communication interface 1 75 a bill presentment request to be enrolled by a Biller for electronic presentment of bill summary data. Alternatively, this information may be received by e-mail, postal service, facsimile or any other conventional method of transmission. The CSPs,

BSPs, and Billers served by the BSPs, in turn, must register with the switching network as a Participant. Information regarding all Participants is listed in a directory stored in the memory device 1 30 . In the preferred embodiment in which the directory employs Lightweight Directory Access Protocol (LDAP), updated information concerning the Participants is preferably made using an LDAP Data Interchange Format (LDIF) file in batch mode. Each time a new Biller registers as a Participant or a registered Biller no longer wishes to be a Participant, the directory 1 30 is updated accordingly and transmitted to the CSP devices or Consumer terminals. In response to the bill presentment request initiated by the Consumer terminal, the BSP device on behalf of a Biller submits via communication interface 1 55, switching network 1 1 5, and communication interface 1 80 an activation response back to the Customer's CSP device 1 20 acknowledging receipt of the bill presentment request and providing the status of the request.

Presentment of Bills

Once the Consumer, Biller, and BSP are enrolled or registered with the system, the Consumer may access their bills on line. Bill presentment involves the aggregation, storage and transmission of billing information from businesses (Billers) to their customers (the Consumer). Switching network 1 1 5 acts as a transmission switch, receiving bills from a number of sources (Billers and/or their BSPs).

Initially in response to a Consumer request to access its bill summary data for a particular Biller, an activation request of the Consumer to be enrolled for electronic presentment of a bill for a product or service rendered is sent to the respective BSP device 1 1 0 or Biller terminal 1 05. The Biller terminal 105 or BSP device 1 1 0, in turn, transmits an activation response acknowledging receipt of the activation request and provides the status of the request.

Information concerning goods that have been purchased or services that have been rendered is transmitted by the Biller terminal 105 via communication interface 1 50 to the Biller's BSP device 1 10 that, in turn, extracts the necessary information therefrom, and generates a bill summary file in accordance with a format specified by the Biller. Alternatively, the bill summary file may be generated and formatted at the Biller terminal 1 05 and electronically transmitted via communication interface 1 50 to the BSP device 1 1 0. In a preferred embodiment, the bill summary data includes the Biller's name, payment due date, minimum amount due, and total amount due. The switching network 1 1 5 or switching system 100 does not require that the bill summary file be in any specified format or design. Instead, the format and design of the bill summary file is designed by the Billers and/or their respective BSP. Figure 4 is a flow diagram of the bill presentment functionality in accordance with the present invention. In steps 400-405, bill summary files are stored by the BSP devices 1 1 0 in which they are generated. Periodically, for example, daily, in step 41 0 the CSP devices 1 20 poll the BSP devices 1 1 0 via communication interface 1 80, switching network 1 1 5, and communication interface 1 55 to retrieve from the memory devices of the BSP devices any newly generated bill summary files of their customers. The bill summary files retrieved from the BSP devices 1 1 0 are routed, without modification, in step 41 5, via communication interface 1 55, switching network 1 1 5, and communication interface 1 80 to the appropriate CSP device in accordance with the information stored in the directory 1 30. Bill summary files are stored at the respective CSP devices 1 20, but are not stored in the switching network 1 1 5. In step 420, the stored bill summary files are made available by the respective CSP devices at their web sites via communication interface 1 75 to their respective customers (Consumers

1 25). Consumers at their terminalsl 25 log on to the web site of their CSP to access their bill summary files. Detailed billing information is only accessible by the Consumer directly from the Biller, for example, by hyperlinking to the BSP's or Biller's web site, sending an e-mail message, calling, faxing, etc., but is not accessible via the switching network 1 1 5.

By way of example, Figure 1 shows a single communication interface 1 95 by which Consumer 1 25 may access detailed billing information from Biller 1 05, however, similar communication interfaces may be initiated between any Consumer and Biller.

Payment of Bills The switching system 1 00 in accordance with the present invention includes functionality that enables Consumers to electronically pay bills at Consumer terminal 1 25. Figure 5 is a flow chart of the payment functionality of the switching system in accordance with the present invention. In a typical situation, the Consumer after having accessed the bill summary file, as described above, will select an icon or button that initiates payment of the bill (step 500) . How the Consumer initiates payment of a bill is up to the CSP when designing their web site. In a preferred embodiment, an icon on the screen may be designed by the CSP to permit the Consumer to select from among several payment options. Once again the list of available payment options, the format and design of the screen are developed by the CSP. Possible options of payment made available by the CSP for its customers include: drawing from a transaction account, credit card payment, debit card payment, or any other alternative form of payment. Additional options that may be provided by the CSP to its customers include whether to pay the bill at the present time, on a recurring basis, or at some predetermined future date.

Payment requests received by the CSP device 1 20 are forwarded in real time via communication interface 1 90 to CPP device1 45. In a preferred embodiment, all payments made electronically using the switching system in accordance with the present invention are verified by the CPP in step 505 to ensure that a sufficient balance exists in the Consumer's account prior to routing the transaction via communication interface 1 85 to the switching network 1 1 5 in step 51 0. In turn, switching network 1 1 5, in step 51 5, creates a remittance file and verifies that the CSP, BSP and Biller are Participants. After the CSP, BSP and Biller have been authenticated, the unique identifier of the Biller is obtained from the directory 1 30 associated with the switching network 1 1 5. Remittance information is forwarded from the switching network 1 1 5 to the respective BPP device 1 35 via communication interface 1 60 in step 520. BPP 1 35 also sends the remittance information via communication interface 1 70 to the payee 1 40. Thereafter, each BPP device may decide whether to forward the remittance information via communication interface 1 65 to the BSP device 1 1 0 that, in turn, sends a message to the individual Billers acknowledging payment of the bill. Unlike the previously described scenario in which the Consumer instructs that a previously presented bill be paid, bills may also be paid electronically using the system in accordance with the present invention even if they have not been previously electronically presented, referred to as "pay-anyone functionality". This functionality allows the present inventive system to be "universal" in that the Consumer can pay all of their bills electronically using a single system. Specifically, customers of a participating CSP can make electronic payments that are not linked to a presented bill, thereby allowing customers of a participating CSP to pay another person without the presentation of a bill through the switching system, even when a debtor/creditor relationship between them does not exist. For example, the pay-anyone feature may be used to transfer money to a friend or relative in need of funds, to a child away in school, to make a charitable contribution or to make a purchase on the Internet.

Settlement System

In addition to offering electronic presentment of bill summary data, the service also provides net settlement functionality associated with the electronic payment of the bills for all transactions since the previous cut-off period. As payments are initiated by Consumer 1 25, switching network 1 1 5 debits the Consumer's account and credits the

Biller's account by an appropriate amount. Switching network 1 1 5 settles all monetary transaction activity of Participants at a predetermined cut-off period, e.g., 2:00 p.m. of every business day, by determining the net amount of money owed and initiates a transfer of funds electronically between the CSP' s account and the BSP's account. The BSP then debits the BSP's account and credits the appropriate Biller's account. For any particular cut-off period the total debits must equal the total credits. The switching network 1 1 5 processes payment instructions received from CSP participants but drawn on accounts at Participant or Non-Participant institutions. Any conventional batch clearing and settlement system, for example, the Automated Clearing House (ACH) network or federal wire, may be used to make the necessary remittance transactions after it has received final payment from a Consumer or its associated CSP. The ACH network is a nationwide system that processes electronic payments on behalf of depository financial institutions.

Switching network 1 1 5 logs the history of all transactions between Billers and Consumers. This history is retained for auditing purposes and used to generate reports to each participant. Remittance data is reported to each Participant, preferably on a daily and/or monthly basis, notifying them of the amount of money that has been debited or credited to their account. Thus, while there have been shown, described, and pointed out fundamental novel features of the invention as applied to a preferred embodiment thereof, it will be understood that various omissions, substitutions, and changes in the form and details of the devices illustrated, and in their operation, may be made by those skilled in the art without departing from the spirit and scope of the invention. For example, it is expressly intended that all combinations of those elements and/or steps which perform substantially the same function, in substantially the same way, to achieve the same results are within the scope of the invention. Substitutions of elements from one described embodiment to another are also fully intended and contemplated. It is also to be understood that the drawings are not necessarily drawn to scale, but that they are merely conceptual in nature. It is the intention, therefore, to be limited only as indicated by the scope of the claims appended hereto.

Claims

What is claimed is: 1 . A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and a switching network for routing presentment and payment information between said consumer terminal and biller terminal, said switching network being a multi-standard switch capable of receiving messages using more than one format.

2. The system in accordance with claim 1 , wherein said switching network routes the information without reformatting.

3. The system in accordance with claim 1 , further comprising a consumer service provider device in electronic communication between said consumer terminal and said switching network.

4. The system in accordance with claim 1 , further comprising a consumer payment provider device in electronic communication between said consumer service provider and said switching network.

5. The system in accordance with claim 1 , further comprising a biller service provider device in electronic communication between said consumer terminal and said switching network.

6. The system in accordance with claim 5, further comprising a biller payment provider device in electronic communication between said consumer service provider and said switching network.

7. The system in accordance with claim 6, further comprising a payee terminal in electronic communication with said biller payment provider.

8. The system in accordance with claim 4, further comprising a biller service provider device in electronic communication between said consumer terminal and said switching network.

9. A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and a switching network exchanging billing information between said consumer and biller terminals, said switching network routing bill summary data generated by a biller terminal for presentment at said consumer terminal, complete bill data being accessible only by communicating directly between the consumer terminal and biller terminal.

1 0. The system in accordance with claim 9, wherein said switching network routes the information without reformatting.

1 1 . The system in accordance with claim 9, further comprising a consumer service provider device in electronic communication between said consumer terminal and said switching network.

1 2. The system in accordance with claim 9, further comprising a consumer payment provider device in electronic communication between said consumer service provider and said switching network.

1 3. The system in accordance with claim 9, further comprising a biller service provider device in electronic communication between said consumer terminal and said switching network.

14. The system in accordance with claim 1 3, further comprising a biller payment provider device in electronic communication between said consumer service provider and said switching network.

1 5. The system in accordance with claim 14, further comprising a payee terminal in electronic communication with said biller payment provider.

1 6. The system in accordance with claim 1 2, further comprising a biller service provider device in electronic communication between said consumer terminal and said switching network.

1 7. A method for electronic presentment and payment of bills over a network, comprising: generating a bill summary file; storing the bill summary file at a biller service provider device; polling by a consumer service provider device through a switching network newly generated bill summary files stored at the biller service provider device; and routing via the switching network the stored newly generated bill summary files from the biller service provider device to the consumer service provider device.

1 8. The method in accordance with claim 1 7, further comprising presenting the bill summary file to a consumer via the consumer service provider device.

1 9. The method in accordance with claim 1 7, wherein said routed bill summary file data is not reformatted by the switching network.

20. The method in accordance with claim 1 7, further comprising accessing complete bill data only by communicating directly between a consumer terminal and a biller terminal.

21 . The method in accordance with claim 1 7, further comprising the steps of: receiving payment instructions form the consumer terminal; transmitting payment instructions to the switching network; verifying consumer service provider and biller service provider are participants of the system; and forwarding remittance information to appropriate biller payment provider.

22. The method in accordance with claim 21 , wherein prior to said transmit step further comprising verifying that sufficient balance exists in consumer's account to cover bill.

23. The method in accordance with claim 21 , further comprising the step of settling all credit and debit transactions over a predetermined cut-off period.

24. The method in accordance with claim 1 7, wherein said switching network is a multi-standard switch routing messages of different formats.

25. A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and a switching network for routing presentment and payment information between said consumer terminal and biller terminal, said switching network adopting an Interactive Financial Exchange message standard protocol.

26. A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and a switching network for routing a payment message for a particular bill between said consumer terminal and biller terminal, irrespective of whether the particular bill has been previously presented to said consumer terminal.

27. A method for electronic presentment and payment of bills over a network, comprising: routing a payment message for a particular bill between a consumer terminal and a biller terminal via a switching network, irrespective of whether the particular bill has been previously presented to said consumer terminal.

28. A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and an open, interoperable switching network for routing presentment and payment information between said consumer terminal and biller terminal.

29. A system for electronic presentment and payment of bills over a network, comprising: a consumer terminal; a biller terminal in communication with said consumer terminal; and an open, interoperable switching network for routing presentment and payment information between said consumer terminal and biller terminal, said switching network settling all credits and debits over a predetermined period.

30. The method in accordance with claim 1 7, further comprising the steps of: receiving payment instructions form the consumer terminal; transmitting payment instructions to the switching network; verifying that consumer service provider and biller service provider are participants of the system; and settling all credits and debits over a predetermined period.