WO2002045392A3 - Methods and systems for automatically registering complaints against calling parties - Google Patents

Methods and systems for automatically registering complaints against calling parties Download PDF

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Publication number
WO2002045392A3
WO2002045392A3 PCT/US2001/043425 US0143425W WO0245392A3 WO 2002045392 A3 WO2002045392 A3 WO 2002045392A3 US 0143425 W US0143425 W US 0143425W WO 0245392 A3 WO0245392 A3 WO 0245392A3
Authority
WO
WIPO (PCT)
Prior art keywords
calling party
complaint
systems
methods
registration server
Prior art date
Application number
PCT/US2001/043425
Other languages
French (fr)
Other versions
WO2002045392B1 (en
WO2002045392A8 (en
WO2002045392A2 (en
Inventor
Peter Joseph Marsico
Rick L Allison
Original Assignee
Tekelec Us
Peter Joseph Marsico
Rick L Allison
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tekelec Us, Peter Joseph Marsico, Rick L Allison filed Critical Tekelec Us
Priority to AU2002241492A priority Critical patent/AU2002241492A1/en
Priority to DE60126155T priority patent/DE60126155T2/en
Priority to EP01988157A priority patent/EP1364520B1/en
Publication of WO2002045392A2 publication Critical patent/WO2002045392A2/en
Publication of WO2002045392A3 publication Critical patent/WO2002045392A3/en
Publication of WO2002045392B1 publication Critical patent/WO2002045392B1/en
Publication of WO2002045392A8 publication Critical patent/WO2002045392A8/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Abstract

Disclosed is a communication system that notifies a calling party (112) that no further call attempts should be made to a called party (250) and taht automatically registers a complaint with a calling party complaint registration server (242). The calling party complaint registration server (242) notifies an enforcement agency (244) of repeated violations by the calling party (112). The called party communication terminal (250) automatically blocks subsequent call or communication attempts from a repeat offending calling party (112) and sends additional complaint registrations to the complaint registration server (242).
PCT/US2001/043425 2000-11-22 2001-11-16 Methods and systems for automatically registering complaints against calling parties WO2002045392A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU2002241492A AU2002241492A1 (en) 2000-11-22 2001-11-16 Methods and systems for automatically registering complaints against calling parties
DE60126155T DE60126155T2 (en) 2000-11-22 2001-11-16 METHOD AND SYSTEMS FOR THE AUTOMATIC REGISTRATION OF COMPLAINTS OF CALLING PARTICIPANTS
EP01988157A EP1364520B1 (en) 2000-11-22 2001-11-16 Methods ans systems for automatically registering complaints against calling parties

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/721,287 2000-11-22
US09/721,287 US7283969B1 (en) 2000-11-22 2000-11-22 Methods and systems for automatically registering complaints against calling parties

Publications (4)

Publication Number Publication Date
WO2002045392A2 WO2002045392A2 (en) 2002-06-06
WO2002045392A3 true WO2002045392A3 (en) 2003-09-25
WO2002045392B1 WO2002045392B1 (en) 2003-11-06
WO2002045392A8 WO2002045392A8 (en) 2004-03-04

Family

ID=24897330

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/043425 WO2002045392A2 (en) 2000-11-22 2001-11-16 Methods and systems for automatically registering complaints against calling parties

Country Status (6)

Country Link
US (1) US7283969B1 (en)
EP (1) EP1364520B1 (en)
AT (1) ATE352155T1 (en)
AU (1) AU2002241492A1 (en)
DE (1) DE60126155T2 (en)
WO (1) WO2002045392A2 (en)

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US8098651B1 (en) * 2001-07-27 2012-01-17 Rockstar Bidco, LP Integrating multimedia capabilities with circuit-switched calls
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US7672853B2 (en) * 2002-03-29 2010-03-02 Siebel Systems, Inc. User interface for processing requests for approval
US7529680B2 (en) * 2002-03-29 2009-05-05 Siebel Systems, Inc. Screening electronic service requests
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DE10354354B4 (en) * 2003-11-20 2006-04-13 Deutsches Zentrum für Luft- und Raumfahrt e.V. Method for blocking the transmission of advertising faxes
WO2005086437A1 (en) * 2004-02-27 2005-09-15 Koninklijke Kpn N.V. A method and system for blocking unwanted unsolicited information
DE102005041896A1 (en) * 2005-09-03 2007-03-08 Deutsche Telekom Ag Junk call button for telephone terminals
DE102006004202B4 (en) * 2006-01-27 2008-02-14 Nec Europe Ltd. Method for protecting SIP based applications
US8577009B2 (en) * 2006-10-18 2013-11-05 First Orion Corp. Automatic complaint registration for violations of telephonic communication regulations
US8577005B2 (en) * 2006-10-18 2013-11-05 First Orion Corp. Automatic reporting of unwanted or unlawful telephonic communication
US8311204B2 (en) * 2007-10-10 2012-11-13 First Orion Corp. Automatic complaint registration for violations of telephonic communication regulations with call rejection
US9553985B2 (en) * 2012-10-26 2017-01-24 Meir Cohen Determining and denying call completion based on detection of robocall or unsolicited advertisement
CN103023664B (en) * 2012-12-04 2016-03-23 烽火通信科技股份有限公司 A kind of conversation inceptive protocol gateway realizes once lower method of taking
CN105245352B (en) * 2015-09-08 2018-08-24 烽火通信科技股份有限公司 A kind of intelligent public phone realization system and method based on SIP voice home gateways
US9706048B2 (en) 2015-12-04 2017-07-11 Oracle International Corporation Methods, systems, and computer readable media for nuisance call management
US9912688B1 (en) 2017-05-10 2018-03-06 At&T Intellectual Property I, L.P. Method and apparatus for protecting consumers and resources in a communication network
KR101967658B1 (en) * 2017-05-27 2019-04-29 주식회사 하이퍼커넥트 Device and method of making video calls
US11286017B2 (en) * 2018-12-27 2022-03-29 Msns, Llc Adjustable brake lever sensor system
US11431664B2 (en) * 2019-02-18 2022-08-30 State Farm Mutual Automobile Insurance Company Outbound dialer and messaging system and user interface for group messaging
US10986489B1 (en) * 2019-12-23 2021-04-20 At&T Intellectual Property I, L.P. Facilitation of machine type communication firmware over the air
CN111833138A (en) * 2020-01-21 2020-10-27 北京嘀嘀无限科技发展有限公司 Order processing method, system and computer readable storage medium

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Also Published As

Publication number Publication date
WO2002045392B1 (en) 2003-11-06
WO2002045392A8 (en) 2004-03-04
ATE352155T1 (en) 2007-02-15
AU2002241492A1 (en) 2002-06-11
DE60126155D1 (en) 2007-03-08
EP1364520A2 (en) 2003-11-26
DE60126155T2 (en) 2007-11-29
EP1364520B1 (en) 2007-01-17
US7283969B1 (en) 2007-10-16
WO2002045392A2 (en) 2002-06-06

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