WO2003036422A3 - Methods and systems for routing travel - Google Patents

Methods and systems for routing travel Download PDF

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Publication number
WO2003036422A3
WO2003036422A3 PCT/US2002/033667 US0233667W WO03036422A3 WO 2003036422 A3 WO2003036422 A3 WO 2003036422A3 US 0233667 W US0233667 W US 0233667W WO 03036422 A3 WO03036422 A3 WO 03036422A3
Authority
WO
WIPO (PCT)
Prior art keywords
coordinates
customer service
service location
methods
location
Prior art date
Application number
PCT/US2002/033667
Other languages
French (fr)
Other versions
WO2003036422A2 (en
Inventor
Steven G Smith
Robert H Willis Jr
Mitchell E Davis
Mavin R Hamrick
Roland T Morton Jr
Jeffery A Sylvester
Original Assignee
Bellsouth Intellect Pty Corp
Steven G Smith
Robert H Willis Jr
Mitchell E Davis
Mavin R Hamrick
Roland T Morton Jr
Jeffery A Sylvester
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellsouth Intellect Pty Corp, Steven G Smith, Robert H Willis Jr, Mitchell E Davis, Mavin R Hamrick, Roland T Morton Jr, Jeffery A Sylvester filed Critical Bellsouth Intellect Pty Corp
Priority to AU2002348371A priority Critical patent/AU2002348371A1/en
Publication of WO2003036422A2 publication Critical patent/WO2003036422A2/en
Publication of WO2003036422A3 publication Critical patent/WO2003036422A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
    • G01C21/00—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
    • G01C21/26—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00 specially adapted for navigation in a road network
    • G01C21/34—Route searching; Route guidance
    • G01C21/3407—Route searching; Route guidance specially adapted for specific applications
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
    • G01C21/00—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
    • G01C21/26—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00 specially adapted for navigation in a road network
    • G01C21/34—Route searching; Route guidance
    • G01C21/36—Input/output arrangements for on-board computers
    • G01C21/3605—Destination input or retrieval
    • G01C21/362—Destination input or retrieval received from an external device or application, e.g. PDA, mobile phone or calendar application

Abstract

Methods and systems are provided for obtaining information related to a customer service location and directions for routing a service technician from one customer service location to another. One embodiment includes requesting at least one set of coordinates associated with the customer service location; accessing a technician server (6) to direct a global satellite positioning system (18) to obtain the set of coordinates for the customer service location; obtaining the coordinates and updating one or more databases with said coordinates. The coordinates may include at least one of a latitude and a longitude associated with the customer service location. Another embodiment includes obtaining through a technician server at least one set of 'from' coordinates associated with the first customer service location and at least one set of 'to' coordinates associated with the second customer location; transmitting the 'from' and 'to' coordinates to a mapping system; and, generating directions in the mapping system based on the 'to' and 'from' coordinates. At least one of the sets of coordinates includes latitude and longitude data. System and computer-readable media embodiments of these methods are also provided.
PCT/US2002/033667 2001-10-25 2002-10-22 Methods and systems for routing travel WO2003036422A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002348371A AU2002348371A1 (en) 2001-10-25 2002-10-22 Methods and systems for routing travel

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/032,530 US6754582B1 (en) 2001-10-25 2001-10-25 Methods and systems for routing travel between origin and destination service locations using global satellite positioning
US10/032,530 2001-10-25

Publications (2)

Publication Number Publication Date
WO2003036422A2 WO2003036422A2 (en) 2003-05-01
WO2003036422A3 true WO2003036422A3 (en) 2004-01-29

Family

ID=21865413

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2002/033667 WO2003036422A2 (en) 2001-10-25 2002-10-22 Methods and systems for routing travel

Country Status (3)

Country Link
US (5) US6754582B1 (en)
AU (1) AU2002348371A1 (en)
WO (1) WO2003036422A2 (en)

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Also Published As

Publication number Publication date
US6754582B1 (en) 2004-06-22
WO2003036422A2 (en) 2003-05-01
US20080162040A1 (en) 2008-07-03
AU2002348371A1 (en) 2003-05-06
US7295924B2 (en) 2007-11-13
US7599793B2 (en) 2009-10-06
US20040220732A1 (en) 2004-11-04
US20080086263A1 (en) 2008-04-10
US20070038371A1 (en) 2007-02-15
US7103476B2 (en) 2006-09-05

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