WO2004082177A3 - System and method for context-based searching and control of an integrated communications center - Google Patents

System and method for context-based searching and control of an integrated communications center Download PDF

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Publication number
WO2004082177A3
WO2004082177A3 PCT/US2004/006935 US2004006935W WO2004082177A3 WO 2004082177 A3 WO2004082177 A3 WO 2004082177A3 US 2004006935 W US2004006935 W US 2004006935W WO 2004082177 A3 WO2004082177 A3 WO 2004082177A3
Authority
WO
WIPO (PCT)
Prior art keywords
control
dpvsm
context
program
user
Prior art date
Application number
PCT/US2004/006935
Other languages
French (fr)
Other versions
WO2004082177A2 (en
Inventor
Rami Caspi
William J Beyda
Original Assignee
Siemens Comm Inc
Rami Caspi
William J Beyda
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Comm Inc, Rami Caspi, William J Beyda filed Critical Siemens Comm Inc
Publication of WO2004082177A2 publication Critical patent/WO2004082177A2/en
Publication of WO2004082177A3 publication Critical patent/WO2004082177A3/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/81Monomedia components thereof
    • H04N21/8106Monomedia components thereof involving special audio data, e.g. different tracks for different languages
    • H04N21/8113Monomedia components thereof involving special audio data, e.g. different tracks for different languages comprising music, e.g. song in MP3 format
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41Structure of client; Structure of client peripherals
    • H04N21/422Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
    • H04N21/4227Providing Remote input by a user located remotely from the client device, e.g. at work
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/436Interfacing a local distribution network, e.g. communicating with another STB or one or more peripheral devices inside the home
    • H04N21/43615Interfacing a Home Network, e.g. for connecting the client to a plurality of peripherals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/436Interfacing a local distribution network, e.g. communicating with another STB or one or more peripheral devices inside the home
    • H04N21/4363Adapting the video or multiplex stream to a specific local network, e.g. a IEEE 1394 or Bluetooth® network
    • H04N21/43637Adapting the video or multiplex stream to a specific local network, e.g. a IEEE 1394 or Bluetooth® network involving a wireless protocol, e.g. Bluetooth, RF or wireless LAN [IEEE 802.11]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast

Abstract

A context-based search system (3800) for control of a digital personal media stream manager (102), for example, to control the programming of a video recording device (114). Such a system may be maintained by a service provider and can identify a program and date and time without receiving complete details thereof; the DPVSM (102) can then control the recording of the program using IM or e-mail based-techniques. The context-based search system (3800) includes a message receiver (3902) for receiving the DPVSM message; one or more databases (3808, 3816) for storing keywords and program information; a confirmation message generator (3818) for informing the user of identified programming; and a DPVSM control (3820) for causing the DPVSM (102) to supervise the media recording once one of the identified results have been selected by the user.
PCT/US2004/006935 2003-03-07 2004-03-05 System and method for context-based searching and control of an integrated communications center WO2004082177A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/384,346 US7536708B2 (en) 2003-03-07 2003-03-07 System and method for context-based searching and control of an integrated communications center
US10/384,346 2003-03-07

Publications (2)

Publication Number Publication Date
WO2004082177A2 WO2004082177A2 (en) 2004-09-23
WO2004082177A3 true WO2004082177A3 (en) 2004-12-16

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2004/006935 WO2004082177A2 (en) 2003-03-07 2004-03-05 System and method for context-based searching and control of an integrated communications center

Country Status (2)

Country Link
US (1) US7536708B2 (en)
WO (1) WO2004082177A2 (en)

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Also Published As

Publication number Publication date
US20040177376A1 (en) 2004-09-09
US7536708B2 (en) 2009-05-19
WO2004082177A2 (en) 2004-09-23

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