WO2005079048A1 - Method of establishing cooperative services in a computer system - Google Patents

Method of establishing cooperative services in a computer system Download PDF

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Publication number
WO2005079048A1
WO2005079048A1 PCT/SE2005/000172 SE2005000172W WO2005079048A1 WO 2005079048 A1 WO2005079048 A1 WO 2005079048A1 SE 2005000172 W SE2005000172 W SE 2005000172W WO 2005079048 A1 WO2005079048 A1 WO 2005079048A1
Authority
WO
WIPO (PCT)
Prior art keywords
transactions
computer
services
computer system
caused
Prior art date
Application number
PCT/SE2005/000172
Other languages
French (fr)
Swedish (sv)
Inventor
Conny Larsson
Original Assignee
Teligent Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from SE0400292A external-priority patent/SE526559C2/en
Application filed by Teligent Ab filed Critical Teligent Ab
Priority to US10/589,223 priority Critical patent/US7573994B2/en
Priority to JP2006553089A priority patent/JP2007525129A/en
Priority to BRPI0506512-7A priority patent/BRPI0506512A/en
Priority to EP05704816A priority patent/EP1714471A1/en
Publication of WO2005079048A1 publication Critical patent/WO2005079048A1/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/36—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using electronic wallets or electronic money safes
    • G06Q20/367—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using electronic wallets or electronic money safes involving electronic purses or money safes
    • G06Q20/3674—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using electronic wallets or electronic money safes involving electronic purses or money safes involving authentication
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F15/00—Digital computers in general; Data processing equipment in general
    • G06F15/16—Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F15/00—Digital computers in general; Data processing equipment in general
    • G06F15/16—Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
    • G06F15/161—Computing infrastructure, e.g. computer clusters, blade chassis or hardware partitioning
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42178—Administration or customisation of services by downloading data to substation equipment

Definitions

  • transactions for execution in the data system is caused to take place by means of a call incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database; in that the call includes an information part in the form of an identification of the called (ID) and an indication of the type of call and in that the first computer system and the second computer system are caused to have an execution environment such that generally all execution processes and all instructions from a computer system to other computer systems in the data system are caused to be effected through the agency of said transactions; and in that given transaction references identify transactions which upon execution cause the service concerned to be transferred to a computer system other than the call-receiving computer system, for execution of the earlier mentioned computer system; and in that said information part is transferred in said transfer process.
  • FIG. 1 is a block diagram of two mutually co-acting computers in a data system.
  • Figure 1 illustrates two mutually co-acting computer systems, each comprising a computer 1, 2 with associated databases.
  • Each computer system 1, 2 is connected to at least one communications database 3, 4 that includes communications services, particularly telephone and data services, stored as transaction references (TRS), i.e. as references to transactions, where said computer systems are adapted to execute the communications services in accordance with a data program.
  • TRS transaction references
  • Each computer 1, 2 has connected thereto at least one transaction database 5, 6 which are caused to contain a predetermined quantity of transactions that are identified by said transaction references.
  • Each transaction is defined by means of said transaction references, for instance by the two transaction references referenced TRS.IO and TRS.12.
  • the transactions per se are in the form of parts of a data program, wherewith computer systems are caused to fetch one or more transactions from said database or databases, these transactions forming together a data program for executing said service.
  • said transactions include instructions relating to said services and also to additional services that shall be executed by the data system comprising two or more computers.
  • Fetching of transactions for execution in the system is caused to be initiated by means of a call 6 incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database 3 in the event of the call incoming to the data system 1.
  • the call 6 includes an information part 7 in the form of an identification of the called 8 (ID) and an indication 9 of the type of call.
  • the type of call may be a voice call, a data communication, a transaction, etc.
  • a first part 1 of the computer system and also a second part 2 and also further parts of the data system are given an execution environment whereby essentially all execution and all instructions from a computer system 1 to other computer systems 2 in the data system are caused to take place through the agency of said transactions.
  • the information part 7 is transferred from a transmitting computer system 1 to a receiving computer system 2.
  • Each computer system includes a known type of computer 10, 11 with associated memories.
  • the execution environment is preferably the environment described in the aforesaid European patent specification.
  • the data system functions to execute the steps of at least determining the identity 8 of the user and the type of call 9 concerned.
  • the communications database 3; 4 causes the computer to fetch the transaction references that are tied to the called party and the type of call concerned.
  • the type of call may be a speech call, data communication, transactions, etc.
  • the transaction references fetched define the services which are called for and which shall be executed.
  • the computer is caused to fetch on the basis of the fetched transaction references those transactions in the transaction database 5 that correspond to said transaction references, whereafter the services are executed through the agency of said transactions.
  • certain transaction references identify transactions which, upon execution, cause the service in question to be transferred to a computer system 2 other than the call-receiving computer system 1, for execution in the aforesaid computer system 2 and wherein said information part 7 is transferred in the transfer of said service to the other computer system 2.
  • said system fetches transaction references from the communications database 3, whereafter transactions corresponding to said references are fetched from the transaction database 5 and executed in the first computer system.
  • One or more of these transactions may cause the execution of said service to be transferred, upon execution, to an other computer system 2 via an API 12 (Application Program Interface).
  • the service to be executed lands in the second computer system 2. Because the information part 7 accompanies the transfer, the second computer system will detect this information part. This enables the execution to be distributed to a manifold of computer systems.
  • transaction references for the execution of a given service are transferred from a computer 10 to another computer 11 within the data system.
  • the computer systems to which the transfer is made thus obtains transaction references and fetches reference-corresponding transactions from said transaction database. This results in the transfer of only a small amount of data in comparison with the amount that would be transferred if all transactions were transferred.
  • the computer system that received the transaction references is caused to return the task to the computer system from which the task arrived.
  • a computer system may also be caused to transfer one or more transaction references with associated transactions to another computer system, provided that the transferring computer system is aware that the transactions are missing in the other computer system.
  • a computer system may also be caused to transfer one or more transaction references with associated transactions to another computer system, provided that the transferring computer system is aware that the transactions are missing in the other computer system.
  • respective cornmunications databases are also caused to contain references to transactions concerning the further services that may later be executed in response to a requested communications service. Such a further service may be the transfer of execution to another computer system.
  • the first computer system is caused to fetch transactions from said transaction database corresponding to a service initiated by said call in response to a direct call or an indirect call via said further computer, from a telephone or external computer, wherewith the first computer system is caused to distribute transaction references to. one or more of said further computer systems, and wherewith each of the last-mentioned computer systems is caused to fetch transactions from respective computer-system transaction databases, in order to execute the service defined by the transaction references.
  • An illustrative example in this case may be the price or tariff set for a telephone or data service.
  • a number of the first computer systems 1 may be located at different places in the country for administrating telephone services or data services on behalf of clients in different parts of the country,
  • the service When a call 6 arrives at the first computer system, the service is connected between the calling subscriber and the desired contact. This is effected by executing transactions in the first computer system.
  • One or more transactions concerns price setting and a transfer of the price setting procedure to the second computer system.
  • the second computer system receives transaction references from the first computer system, which causes the second computer system 2 to fetch transaction references relating to price setting from its communications database 4. These transactions have been exemplified in Figure 1 by the references TRS.IO and TRS.l l.
  • These transactions are executed in the second data system 2, wherewith the transactions cause, among other things, a price-setting database 13 to be called and the price stored in a memory 14 and then later billed to the client whose information part 7 was transferred from the first computer system to the second computer system in respect of the call 15 between the computer systems.
  • the present invention is in no way limited to the execution of the described service.
  • the computer systems may comprise more than two systems and that the systems may be adapted to those services or the like to be executed.

Abstract

The present invention relates to a method of achieving co-acting services in a data system that, includes telephone services and/or data services, wherein the data system includes a first computer system (1) and at least one further, a second, computer system (2), wherein the computer systems each include a computer (10;11) having associated memories, wherein the first and the second computer system respectively are each connected to at least one communications database (3; 4) that includes communications services, particularly telephone and data services, stored as transaction references, i.e. references to transactions, wherein said computer systems are adapted to execute communications services in accordance with a data program, wherein at least a transaction database (5; 6) connected to each computer (10; 11) is caused to contain a pre-determined number of transactions which are identified by said transaction references where each transaction is in the form of parts of a data program and wherein respective computer systems are caused to fetch one or more transactions from said transactions database (5;6) or databases, said transactions together forming a data programme for executing said services. The invention is characterized in that said transactions include instructions relating to said services and also to further services that shall be executed by the data system, in that fetching of transactions for execution in the data system is initiated in response to a call (6) incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database (3; 4), in that the call includes an information part (7) in the form of an identification (8) of the called party (ID) and an indication (9) of the type of call concerned, and in that the first (1) and the second (2) computer systems are caused to have an execution environment such that essentially all execution and instructions from one computer system (1) to the remaining computer systems (2) in said system will be caused to take place through the agency of said transactions, and in that certain transaction references identify transactions which, upon execution, cause the service concerned to be transferred to a computer system (2) other than the call receiving computer system (1) for execution in the beforementioned computer system (2) and in that the information part (7) is transferred together with the transfer of said service.

Description

transactions for execution in the data system is caused to take place by means of a call incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database; in that the call includes an information part in the form of an identification of the called (ID) and an indication of the type of call and in that the first computer system and the second computer system are caused to have an execution environment such that generally all execution processes and all instructions from a computer system to other computer systems in the data system are caused to be effected through the agency of said transactions; and in that given transaction references identify transactions which upon execution cause the service concerned to be transferred to a computer system other than the call-receiving computer system, for execution of the earlier mentioned computer system; and in that said information part is transferred in said transfer process.
The present invention will now be described in more detail partly with reference to an exemplifying embodiment illustrated in the accompanying drawing, in which
- Figure 1 is a block diagram of two mutually co-acting computers in a data system.
Figure 1 illustrates two mutually co-acting computer systems, each comprising a computer 1, 2 with associated databases.
Each computer system 1, 2 is connected to at least one communications database 3, 4 that includes communications services, particularly telephone and data services, stored as transaction references (TRS), i.e. as references to transactions, where said computer systems are adapted to execute the communications services in accordance with a data program. Each computer 1, 2 has connected thereto at least one transaction database 5, 6 which are caused to contain a predetermined quantity of transactions that are identified by said transaction references.
Each transaction is defined by means of said transaction references, for instance by the two transaction references referenced TRS.IO and TRS.12. The transactions per se are in the form of parts of a data program, wherewith computer systems are caused to fetch one or more transactions from said database or databases, these transactions forming together a data program for executing said service. According to the invention; said transactions include instructions relating to said services and also to additional services that shall be executed by the data system comprising two or more computers. Fetching of transactions for execution in the system is caused to be initiated by means of a call 6 incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database 3 in the event of the call incoming to the data system 1. The call 6 includes an information part 7 in the form of an identification of the called 8 (ID) and an indication 9 of the type of call. The type of call may be a voice call, a data communication, a transaction, etc.
According to the invention, a first part 1 of the computer system and also a second part 2 and also further parts of the data system are given an execution environment whereby essentially all execution and all instructions from a computer system 1 to other computer systems 2 in the data system are caused to take place through the agency of said transactions. In this regard, the information part 7 is transferred from a transmitting computer system 1 to a receiving computer system 2.
Each computer system includes a known type of computer 10, 11 with associated memories.
The execution environment is preferably the environment described in the aforesaid European patent specification.
In response to the aforesaid call, the data system functions to execute the steps of at least determining the identity 8 of the user and the type of call 9 concerned. In this regard, the communications database 3; 4 causes the computer to fetch the transaction references that are tied to the called party and the type of call concerned. The type of call may be a speech call, data communication, transactions, etc. The transaction references fetched define the services which are called for and which shall be executed. The computer is caused to fetch on the basis of the fetched transaction references those transactions in the transaction database 5 that correspond to said transaction references, whereafter the services are executed through the agency of said transactions.
According to the present invention, certain transaction references identify transactions which, upon execution, cause the service in question to be transferred to a computer system 2 other than the call-receiving computer system 1, for execution in the aforesaid computer system 2 and wherein said information part 7 is transferred in the transfer of said service to the other computer system 2. Thus, when a call arrives at the computer system 1, said system fetches transaction references from the communications database 3, whereafter transactions corresponding to said references are fetched from the transaction database 5 and executed in the first computer system. One or more of these transactions may cause the execution of said service to be transferred, upon execution, to an other computer system 2 via an API 12 (Application Program Interface). Thus, the service to be executed lands in the second computer system 2. Because the information part 7 accompanies the transfer, the second computer system will detect this information part. This enables the execution to be distributed to a manifold of computer systems.
According to a very important feature of this transfer process, transaction references for the execution of a given service are transferred from a computer 10 to another computer 11 within the data system. The computer systems to which the transfer is made thus obtains transaction references and fetches reference-corresponding transactions from said transaction database. This results in the transfer of only a small amount of data in comparison with the amount that would be transferred if all transactions were transferred.
In the event that a computer system does not have a transaction corresponding to a transferred transaction reference, the computer system that received the transaction references is caused to return the task to the computer system from which the task arrived.
However, in addition to transferring transaction references in the newly mentioned case, a computer system may also be caused to transfer one or more transaction references with associated transactions to another computer system, provided that the transferring computer system is aware that the transactions are missing in the other computer system. In order for the invention to obtain full effectiveness, it is essential that all of the aforesaid computer systems are caused to have mutually the same execution environment. According to one preferred embodiment of the invention, respective cornmunications databases are also caused to contain references to transactions concerning the further services that may later be executed in response to a requested communications service. Such a further service may be the transfer of execution to another computer system. It is thus essential that the first computer system is caused to fetch transactions from said transaction database corresponding to a service initiated by said call in response to a direct call or an indirect call via said further computer, from a telephone or external computer, wherewith the first computer system is caused to distribute transaction references to. one or more of said further computer systems, and wherewith each of the last-mentioned computer systems is caused to fetch transactions from respective computer-system transaction databases, in order to execute the service defined by the transaction references.
An illustrative example in this case may be the price or tariff set for a telephone or data service. In this respect, a number of the first computer systems 1 may be located at different places in the country for administrating telephone services or data services on behalf of clients in different parts of the country,
When a call 6 arrives at the first computer system, the service is connected between the calling subscriber and the desired contact. This is effected by executing transactions in the first computer system. One or more transactions concerns price setting and a transfer of the price setting procedure to the second computer system. The second computer system receives transaction references from the first computer system, which causes the second computer system 2 to fetch transaction references relating to price setting from its communications database 4. These transactions have been exemplified in Figure 1 by the references TRS.IO and TRS.l l.
These transactions are executed in the second data system 2, wherewith the transactions cause, among other things, a price-setting database 13 to be called and the price stored in a memory 14 and then later billed to the client whose information part 7 was transferred from the first computer system to the second computer system in respect of the call 15 between the computer systems.
The present invention is in no way limited to the execution of the described service.
Although the invention has been described with reference to a number of embodiments thereof, it will be understood that the computer systems may comprise more than two systems and that the systems may be adapted to those services or the like to be executed.
The present invention shall therefore not be considered to be restricted to the above described exemplifying embodiments thereof, since variations and modifications can be made within the scope of the accompanying Claims.

Claims

1. A method of achieving co-acting services in a data system that includes telephone services and/or data services, wherein the data system includes a first computer system (1) and at least one further, a second, computer system (2), wherein the computer systems each include a computer (10; 11) having associated memories, wherein the first and the second computer system respectively are each connected to at least one communications database (3; 4) that includes communications services, particularly telephone and data services, stored as transaction references, i.e. references to ' transactions, wherein said computer systems are adapted to execute communications services in accordance with a data program, wherein at least a transaction database (5; 6) connected to each computer (10; 11) is caused to contain a pre-determined number of transactions which are identified by said transaction references where each transaction is in the form of parts of a data program and wherein respective computer systems are caused to fetch one or more transactions from said transactions database (5;6) or databases, said transactions together forming a data program for executing said services, and wherein the invention is characterised in that said transactions include instructions relating to said services and also to further services that shall be executed by the data system; in that fetching of transactions for execution in the data system is initiated in response to a call (6) incoming to the system from a telephone or from an external computer to which a communications service is tied in the communications database (3; 4); in that the call includes an information part (7) in the form of an identification (8) of the called party (ID) and an indication (9) of the type of call concerned and in that the first (1) and the second (2) computer systems are caused to have an execution environment such that essentially all execution and instructions from one computer system (1) to the remaining computer systems (2) in said system will be caused to take place through the agency of said transactions; and in that certain transaction references identify transactions which, upon execution, cause the service concerned to be transferred to a computer system (2) other than the call receiving computer system (1) for execution in the beforementioned computer system (2) and in that the information part (7) is transferred together with the transfer of said service.
2. A method according to Claim 1, characterised in that in response to said call the computer system functions of carrying out the steps of identifying the user with regard to at least the user's identity , the type of call concerned and the service called for, and fetching transaction references from said communications database, whereafter the service is executed.
3. A method according to Claim 1 or 2, characterised in that transaction references for the execution of a given service are caused to be transferred from one computer (10) to another computer (11) in the system.
4. A method according to Claim 1, 2 or 3, characterised in that all said computer systems (1,2) are caused to have mutually the same execution environment.
5. A method according to Claim 1, 2, 3 or 4, characterised in that the communications database (3, 4) is caused to contain references to the transactions stored in the transaction databases (5, 6).
6. A method according to Claim 1, 2, 3, 4, or 5 characterised in that the communications database (3, 4) is also caused to contain references to transactions relating to the further services that can later be executed in response to a requested communications service.
7. A method according to Claim 1, 2, 3, 4, 5 or 6, characterised in that said first computer system (1) is caused to fetch from said transactions database (5, 6) transactions corresponding to a service initiated by a direct call or an indirect call from a telephone or from an external computer via said further computer system (2); in that the first computer system (1) is caused to distribute transaction references to one or more of said further computer systems (2); in that each of these latter computer systems (2) is caused to fetch from the transactions database (5, 6) of respective computer systems transactions for executing the service defined by the transaction references.
PCT/SE2005/000172 2004-02-11 2005-02-10 Method of establishing cooperative services in a computer system WO2005079048A1 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
US10/589,223 US7573994B2 (en) 2004-02-11 2005-02-10 Method of establishing cooperative services in a computer system
JP2006553089A JP2007525129A (en) 2004-02-11 2005-02-10 How to establish a collaborative service in a computer
BRPI0506512-7A BRPI0506512A (en) 2004-02-11 2005-02-10 method for achieving co-acting services in a data system
EP05704816A EP1714471A1 (en) 2004-02-11 2005-02-10 Method of establishing cooperative services in a computer system

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
SE0400292-9 2004-02-11
SE0400292A SE526559C2 (en) 2004-02-11 2004-02-11 Procedure for operationally managing systems comprising communication services
SE0401284A SE526558C2 (en) 2004-02-11 2004-05-18 Procedure for providing collaborative services in a computer system
SE0401284-5 2004-05-18

Publications (1)

Publication Number Publication Date
WO2005079048A1 true WO2005079048A1 (en) 2005-08-25

Family

ID=32510746

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE2005/000172 WO2005079048A1 (en) 2004-02-11 2005-02-10 Method of establishing cooperative services in a computer system

Country Status (7)

Country Link
US (1) US7573994B2 (en)
EP (1) EP1714471A1 (en)
JP (1) JP2007525129A (en)
BR (1) BRPI0506512A (en)
RU (1) RU2365058C2 (en)
SE (1) SE526558C2 (en)
WO (1) WO2005079048A1 (en)

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1996015616A2 (en) * 1994-11-14 1996-05-23 Telecom Finland Oy Method and telecommunication system for charging a user
WO1998016071A1 (en) * 1996-10-10 1998-04-16 Teligent Ab Method to provide and perform a telephone service

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5938722A (en) * 1997-10-15 1999-08-17 Mci Communications Corporation Method of executing programs in a network
JP2003006170A (en) * 2001-06-20 2003-01-10 Hitachi Ltd Method for performing program in environment of plural computers

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1996015616A2 (en) * 1994-11-14 1996-05-23 Telecom Finland Oy Method and telecommunication system for charging a user
WO1998016071A1 (en) * 1996-10-10 1998-04-16 Teligent Ab Method to provide and perform a telephone service
EP0928548A1 (en) 1996-10-10 1999-07-14 Teligent AB Method to provide and perform a telephone service

Also Published As

Publication number Publication date
EP1714471A1 (en) 2006-10-25
RU2006129098A (en) 2008-02-20
BRPI0506512A (en) 2007-02-27
SE0401284D0 (en) 2004-05-18
US7573994B2 (en) 2009-08-11
SE526558C2 (en) 2005-10-11
US20070185819A1 (en) 2007-08-09
SE0401284L (en) 2005-08-12
JP2007525129A (en) 2007-08-30
RU2365058C2 (en) 2009-08-20

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