WO2005081724A3 - Cable telephony monitoring system - Google Patents

Cable telephony monitoring system Download PDF

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Publication number
WO2005081724A3
WO2005081724A3 PCT/US2004/041408 US2004041408W WO2005081724A3 WO 2005081724 A3 WO2005081724 A3 WO 2005081724A3 US 2004041408 W US2004041408 W US 2004041408W WO 2005081724 A3 WO2005081724 A3 WO 2005081724A3
Authority
WO
WIPO (PCT)
Prior art keywords
monitoring system
cable telephony
components
cable
telephony monitoring
Prior art date
Application number
PCT/US2004/041408
Other languages
French (fr)
Other versions
WO2005081724A2 (en
Inventor
Harold J Goldberg
Chaim Ackerman
Dominic Lunanuova
Original Assignee
Net2Phone
Harold J Goldberg
Chaim Ackerman
Dominic Lunanuova
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Net2Phone, Harold J Goldberg, Chaim Ackerman, Dominic Lunanuova filed Critical Net2Phone
Publication of WO2005081724A2 publication Critical patent/WO2005081724A2/en
Publication of WO2005081724A3 publication Critical patent/WO2005081724A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0823—Errors, e.g. transmission errors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS

Abstract

A method and system (720) for monitoring the statuses of components (700) within a telephone system, especially a cable-based telephony system, and to monitor quality issues within such system. By determining how components with the system are behaving, a network administrator may be able to troubleshoot problems remotely using a known set of problem resolution techniques. Such techniques may be applied stepwise by the administrator or may be automated through computer intervention.
PCT/US2004/041408 2004-02-13 2004-12-28 Cable telephony monitoring system WO2005081724A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/777,194 2004-02-13
US10/777,194 US7673037B2 (en) 2004-02-13 2004-02-13 Cable telephony monitoring system

Publications (2)

Publication Number Publication Date
WO2005081724A2 WO2005081724A2 (en) 2005-09-09
WO2005081724A3 true WO2005081724A3 (en) 2006-11-30

Family

ID=34837939

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2004/041408 WO2005081724A2 (en) 2004-02-13 2004-12-28 Cable telephony monitoring system

Country Status (2)

Country Link
US (1) US7673037B2 (en)
WO (1) WO2005081724A2 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080155305A1 (en) * 2006-12-22 2008-06-26 International Business Machines Corporation Collaborative problem determination based on graph visualization
US8744903B2 (en) * 2008-04-29 2014-06-03 Sap Ag Event resolution
US8787182B2 (en) 2009-05-18 2014-07-22 Comcast Cable Holdings, Llc Configuring network devices

Citations (3)

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US5664093A (en) * 1994-12-27 1997-09-02 General Electric Company System and method for managing faults in a distributed system
US6006016A (en) * 1994-11-10 1999-12-21 Bay Networks, Inc. Network fault correlation
US20050038832A1 (en) * 2003-08-14 2005-02-17 International Business Machines Corporation Application error recovery using solution database

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US5611038A (en) * 1991-04-17 1997-03-11 Shaw; Venson M. Audio/video transceiver provided with a device for reconfiguration of incompatibly received or transmitted video and audio information
US5666481A (en) * 1993-02-26 1997-09-09 Cabletron Systems, Inc. Method and apparatus for resolving faults in communications networks
US5640505A (en) * 1994-09-07 1997-06-17 British Telecommunications Public Limited Company Operational support structure for a telecommunications network
US5956509A (en) * 1995-08-18 1999-09-21 Microsoft Corporation System and method for performing remote requests with an on-line service network
US5982753A (en) * 1997-06-09 1999-11-09 Fluke Corporation Method of testing a switched local area network
US6553507B1 (en) * 1998-09-30 2003-04-22 Intel Corporation Just-in-time software updates
US6529475B1 (en) * 1998-12-16 2003-03-04 Nortel Networks Limited Monitor for the control of multimedia services in networks
US7082422B1 (en) * 1999-03-23 2006-07-25 Microstrategy, Incorporated System and method for automatic transmission of audible on-line analytical processing system report output
US6279033B1 (en) * 1999-05-28 2001-08-21 Microstrategy, Inc. System and method for asynchronous control of report generation using a network interface
JP2001086117A (en) * 1999-09-13 2001-03-30 Hitachi Ltd System for monitoriing network
US6671818B1 (en) * 1999-11-22 2003-12-30 Accenture Llp Problem isolation through translating and filtering events into a standard object format in a network based supply chain
US6701342B1 (en) * 1999-12-21 2004-03-02 Agilent Technologies, Inc. Method and apparatus for processing quality of service measurement data to assess a degree of compliance of internet services with service level agreements
US6892236B1 (en) * 2000-03-16 2005-05-10 Microsoft Corporation System and method of generating computer system performance reports
US6976090B2 (en) * 2000-04-20 2005-12-13 Actona Technologies Ltd. Differentiated content and application delivery via internet
US6694455B1 (en) * 2000-06-16 2004-02-17 Ciena Corporation Communications network and method performing distributed processing of fault and alarm objects
US7301909B2 (en) * 2002-12-20 2007-11-27 Compucom Systems, Inc. Trouble-ticket generation in network management environment
JP4318643B2 (en) * 2002-12-26 2009-08-26 富士通株式会社 Operation management method, operation management apparatus, and operation management program
US7275016B2 (en) * 2003-08-08 2007-09-25 Siemens Aktiengesellschaft Method and system for providing problem identification and trouble-shooting services
US7475130B2 (en) * 2004-12-23 2009-01-06 International Business Machines Corporation System and method for problem resolution in communications networks

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6006016A (en) * 1994-11-10 1999-12-21 Bay Networks, Inc. Network fault correlation
US5664093A (en) * 1994-12-27 1997-09-02 General Electric Company System and method for managing faults in a distributed system
US20050038832A1 (en) * 2003-08-14 2005-02-17 International Business Machines Corporation Application error recovery using solution database

Also Published As

Publication number Publication date
WO2005081724A2 (en) 2005-09-09
US7673037B2 (en) 2010-03-02
US20050182835A1 (en) 2005-08-18

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