WO2008071378A1 - Remote activation of home devices - Google Patents
Remote activation of home devices Download PDFInfo
- Publication number
- WO2008071378A1 WO2008071378A1 PCT/EP2007/010765 EP2007010765W WO2008071378A1 WO 2008071378 A1 WO2008071378 A1 WO 2008071378A1 EP 2007010765 W EP2007010765 W EP 2007010765W WO 2008071378 A1 WO2008071378 A1 WO 2008071378A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- hdm
- home device
- server
- activation
- credentials
- Prior art date
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
Definitions
- the present invention relates to the remote management of home devices from a remote network.
- DSL digital subscriber line
- RGW residential gateways
- STB set-top boxes
- DTV digital television
- VoIP Voice over the Internet Protocol
- Such devices are commonly called “home devices” or “customer premise equipment” (CPE) and are linked together to form a local area or home network (LAN) connected to a wide area network (WAN) such as the Internet.
- LAN local area or home network
- WAN wide area network
- CPEs have become such advanced devices that it is more and more difficult for the average user to undertake any configuration change, firmware upgrade, backup, restore or other management operations without the help of a skilled technician.
- the devices may arrive at the subscriber's premises via multiple means, for example from the CPE manufacturer directly, from a retail store or from the operator. It is extremely difficult, time consuming and error-prone for operators to get all information concerning each CPE and store them in the operator's database or in home device management servers prior to the device first contacting its management server. For the operator, pre-provisioning the CPE information is pretty significant. On the one hand, it reduces the opportunity for the operator to grow its subscriber population quickly. On the other hand, it adds computing overhead (and related costs) for the operator's system to be able to learn all the details about each and every new purchased and connected CPE, before the latter gets in position to be activated in the network.
- CPE WAN Management Protocol a technical report from the DSL Forum TR-069, produced by the DSLHome-Technical Working Group in 2004.
- Remote management/control methods are also disclosed in US patent applications no. 2006/0168178 (Hwang), 2005/0038875 (Park) and 2004/0010327 (Terashima).
- a method for remote management of a home device comprising: - a connection step wherein the home device connects to a remote walled garden home device management (WG_HDM) server; a pre-activation cycle wherein a pre-activation policy is run on the home device from the WG_HDM server; a transfer step wherein the home device is redirected by the WG_HDM server to a remote public home device management
- WG_HDM remote walled garden home device management
- P_HDM (P_HDM) server; an activation cycle wherein an activation policy is run on the home device from the P_HDM server.
- the home device may connect to the WG_HDM using default HTTP credentials.
- a step of the home device connecting a broadband remote access server (BRAS) using default point-to-point protocol credentials, and - a step of the BRAS directing the home device to the WG_HDM server.
- BRAS broadband remote access server
- the pre-activation cycle comprises a step of the WG_HDM server registering home device default information in a WG-HDM data store.
- Connection request credentials may be either generated or retrieved from the home device by the WG_HDM server.
- the pre-activation cycle comprises the steps of: the WG_HDM server contacting an operational support system (OSS); the WG_HDM server retrieving subscriber data from the OSS; the WG-HDM server implementing subscriber data (e.g. including at least one of the following: subscriber ID, service tags, user tags, public HTTP username and password) in the home device.
- subscriber data e.g. including at least one of the following: subscriber ID, service tags, user tags, public HTTP username and password
- the retrieved subscriber data are preferably stored in a WG_HDM data store.
- Home device activation parameters (e.g. including correct point-to- point protocol (PPP) and HTTP credentials, and P_HDM server uniform resource locator (URL)) may be either retrieved or generated by the WG_HDM server.
- PPP point-to- point protocol
- HTTP credentials e.g., HTTP credentials
- URL P_HDM server uniform resource locator
- the transfer step includes the following substeps: - a step of the home device connecting a broadband remote access server (BRAS) using the correct PPP credentials, and a step of the BRAS directing the home device to the P_HDM server based on the correct P_HDM URL.
- BRAS broadband remote access server
- FIG. 1 is a block diagram showing a telecommunication environment for deployment of a remote management method according to an embodiment of the present invention
- FIG. 2 is a diagram illustrating signal flow in a management method according to an embodiment of the present invention.
- FIG. 1 there is shown a telecommunication system or environment 1 including customer (also called subscriber) premises 2 where at least one customer premises equipment (CPE) 3, such as a residential gateway
- CPE customer premises equipment
- RGW digital subscriber line
- the DSL line 4 links the CPE 3 to a wide area network (WAN) 5 such as the Internet.
- WAN wide area network
- DSL line access multiplexer DSLAM
- BRAS broadband remote access server
- the telecommunication environment 1 also includes a weblogic server domain 8 connected to the Internet 5 and partitioned in: a restricted or walled garden area network 9 comprising at least one (and preferably a cluster of) walled garden home device management (WG_HDM) server(s) 10 connected to the Internet 5 through a load balancer 11 behind a firewall 12, and a public area network 13 comprising at least one (and preferably a cluster of) public home device management (P_HDM) server(s) 14 also connected to the Internet 5 through a load balancer 15 behind a firewall 16.
- WG_HDM walled garden home device management
- P_HDM public home device management
- Both WG_HD servers 10 and P_HDM servers 14 have connection capabilities, through a load balancer 17, 18 behind a firewall 19, 20, to a provider's operational support system (OSS) 21 containing subscriber data such as subscriber ID, service tags, user tags, public HTTP username and password.
- OSS 21 may include a billing system 22, a workflow management system 23, a subscriber management system 24, a back office system 25 and an inventory system 26.
- Such telecommunication environment architecture is suitable for CPE remote management, and more specifically for CPE automatic or "zero-touch” activation, as will be described hereinafter with reference to FIG. 2.
- OSS 21 contains subscriber data, but no CPE information.
- the HDM servers 10, 14 contain neither CPE nor subscriber data. In particular, the HDM servers 10, 14 are not pre-provisioned with subscriber data from the OSS 21.
- CPE 3 is pre-provisioned with a default, temporary auto configuration server (ACS) uniform resource locator (URL) that enables it to communicate with a WG_HDM server 10.
- ACS temporary auto configuration server
- URL uniform resource locator
- - CPE 3 is pre-provisioned with default point-to-point protocol (PPP) credentials and default hypertext transfer protocol (HTTP) credentials.
- PPP point-to-point protocol
- HTTP hypertext transfer protocol
- the CPE 3 When connected to the DSL line 4, the CPE 3 uses the default PPP credentials to connect to the BRAS 7 (step 100). The BRAS 7 then directs the CPE 3 to a WG_HDM server 10 within the walled garden area network 9 (step 101 ).
- CPE 3 connects to the WG_HDM server 10 using its own default HTTP credentials (step 102).
- a pre-activation cycle begins, wherein a pre-activation policy is run on the CPE 3 from the WG_HDM server 10, as will now be described.
- the WG_HDM server 10 begins with registering the CPE information in its WG_HDM data store (step 103).
- the WG_HDM server 10 then identifies that CPE 3 is not yet ready for activation, and retrieves the correct connection request (CR) credentials. If the correct CR credentials are not available, the WG-HDM server 10 automatically generates them (step 104).
- the username is defined using a combination of the organizationally unique identifier (OUI), serial number and product class of the CPE 3. If the product class is not available, the username is defined using the combination of OUI and serial number.
- OUI organizationally unique identifier
- the WG_HDM server 10 creates set parameter value (SPV) actions to provision the CPE 3 with the correct CR credentials (step 105).
- the WG_HDM server 10 posts a Java messaging service (JMS) queue event to OSS 21 , which contains the identity if the new CPE 3 (OUI , product class, serial number), its IP address and a device correlator, in order to request subscriber data from the OSS 21 (step 106).
- JMS Java messaging service
- OSS 21 uses the BRAS 7, I P address and DSL number to identify the subscriber, and then retrieves subscriber data from the OSS subscriber management system, e.g. subscriber ID, service tags, user tags, and the public HTTP username and password (step 107).
- subscriber data e.g. subscriber ID, service tags, user tags, and the public HTTP username and password (step 107).
- the OSS 21 sends this information to the WG_HDM server 10 using the WG-HDM northbound interface (NBI). It also sends the source IP address and the WG_HDM device correlator that was sent in the WG_HDM request (step 108).
- NBI WG-HDM northbound interface
- the WG_HDM server 10 then stores the subscriber data in the WG_HDM data store (step 109).
- the WG_HDM server 10 identifies that the CPE 3 is still not ready for activation, and retrieves the CPE activation parameters, e.g. the correct PPP and HTTP credentials and the P_HDM server URL. If the correct HTTP credentials are not available, the WG_HDM server 10 automatically generates them. It is to be noted that, when HTTP credentials are auto-generated, the username is defined using a combination of the OUI , serial number and product class of the CPE 3. If the product class is not available, the username is defined using the combination of OUI and serial number.
- the WG_HDM server 10 creates SPV actions to provision the CPE 3 with the correct PPP, HTTP credentials and the P_HDM server URL (step 110), thereby ending the pre-activation cycle.
- the CPE 3 is now ready for activation. As the CPE 3 was just provided with new PPP credentials, a new PPP session is established
- step 111 with the BRAS 7 which, being informed of the P_HDM server URL (provided at stage 110) by the CPE 3, directs the CPE 3 to a
- P_HDM server 14 within the public area network 13 (step 112).
- An activation cycle then begins.
- the CPE 3 As CPE 3 is now configured to communicate with the P_HDM server 14, the CPE 3 authenticates with the P_HDM server 14 using the correct HTTP credentials, and sends an inform or bootstrap message to the P_HDM server 14 (step 113).
- the P_HDM server 14 determines that the CPE 3 has been prepared for activation (pre-activated) by checking the current state of the CPE 3 (step 114).
- the P_HDM server 14 retrieves and executes one ore more activation policies on the CPE 3 (steps 115) (more precisely, the P_HDM server 14 executes enabled activation policies).
- the P_HDM server 14 stores the result of the CPE activation in its P_HDM data store, posts a result to a JMS topic for use by external systems (e.g. the OSS), and marks the CPE 3 activated with a timestamp of activation in the P_HDM data store.
- external systems e.g. the OSS
- the activation cycle is the complete, although it may comprise a further step, wherein the P_HDM server 14 operates configuration changes and firmware upgrades on the CPE 3 (step 116). Once the activation policy has run successfully, the CPE 3 is considered registered, activated, and ready for use in a fully operational manner in the provider's network.
- One advantage of the disclosed management method and environment is that it makes it possible for operators to activate CPEs without having to learn CPE information before the device is plugged into the operator's network.
- a further advantage is that the CPEs no longer need to be configured with all the operator's specific configuration parameters out of the factory or retail. Therefore, a large number of new (and even unknown) CPEs can quickly, often and safely be added to the operator's environment.
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
KR1020097012196A KR101425002B1 (en) | 2006-12-13 | 2007-12-06 | Remote activation of home devices |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP06291916A EP1940077B1 (en) | 2006-12-13 | 2006-12-13 | Remote activation of home devices |
EP06291916.2 | 2006-12-13 |
Publications (1)
Publication Number | Publication Date |
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WO2008071378A1 true WO2008071378A1 (en) | 2008-06-19 |
Family
ID=37831747
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/EP2007/010765 WO2008071378A1 (en) | 2006-12-13 | 2007-12-06 | Remote activation of home devices |
Country Status (7)
Country | Link |
---|---|
US (1) | US8019846B2 (en) |
EP (1) | EP1940077B1 (en) |
KR (1) | KR101425002B1 (en) |
CN (1) | CN101222519B (en) |
AT (1) | ATE460793T1 (en) |
DE (1) | DE602006012867D1 (en) |
WO (1) | WO2008071378A1 (en) |
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- 2006-12-13 AT AT06291916T patent/ATE460793T1/en not_active IP Right Cessation
- 2006-12-13 EP EP06291916A patent/EP1940077B1/en not_active Not-in-force
-
2007
- 2007-12-06 WO PCT/EP2007/010765 patent/WO2008071378A1/en active Application Filing
- 2007-12-06 KR KR1020097012196A patent/KR101425002B1/en active IP Right Grant
- 2007-12-12 US US11/955,376 patent/US8019846B2/en not_active Expired - Fee Related
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Also Published As
Publication number | Publication date |
---|---|
US8019846B2 (en) | 2011-09-13 |
ATE460793T1 (en) | 2010-03-15 |
DE602006012867D1 (en) | 2010-04-22 |
KR101425002B1 (en) | 2014-08-13 |
US20080147840A1 (en) | 2008-06-19 |
CN101222519A (en) | 2008-07-16 |
EP1940077B1 (en) | 2010-03-10 |
EP1940077A1 (en) | 2008-07-02 |
CN101222519B (en) | 2011-07-13 |
KR20090108007A (en) | 2009-10-14 |
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