A system and method are provided for defining and executing distributed multi-channel self-service communication systems. A voice system is provided that will assist a user of the system to query the system and receive feedback from the system which can lead to additional queries of the system in order...http://www.google.com/patents/US20060069570?utm_source=gb-gplus-sharePatent US20060069570 - SYSTEM AND METHOD FOR DEFINING AND EXECUTING DISTRIBUTED MULTI-CHANNEL SELF-SERVICE APPLICATIONS
