An automated agent, such as an instant message robot, is be used to facilitate introduction of a chat participant to a small group of other chat participants in a chat room. To do so, for example, a BOT may present a chat participant who desires to be introduced to a small group of chat participants...http://www.google.com/patents/US7603413?utm_source=gb-gplus-sharePatent US7603413 - Using automated agents to facilitate chat communications