A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of communication may...http://www.google.com/patents/US20060168085?utm_source=gb-gplus-sharePatent US20060168085 - Method and system for diagnosis and control of machines using connection and connectionless modes of communication
