The current invention provides a method for automated unit service requests from a telematics unit. A unit request call trigger is set at the telematics unit from a call center. A unit request call is received based on the unit request call trigger. The telematics unit is configured in response to the...http://www.google.com/patents/US7406169?utm_source=gb-gplus-sharePatent US7406169 - Method and system for automated unit service requests from a telematics unit