A computer-based system facilitates exchange of information between users and expert respondents. The users post questions on a topic to a computer bulletin board or forum, using a telephone and modem connection to a remote server. The respondents contact the server by telephone, and receive a list of...http://www.google.com/patents/US6026148?utm_source=gb-gplus-sharePatent US6026148 - System and method for delivering expert information by computer