Ill III III III III III llll 11IIII III IIIII
(19) United States
(12) Patent Application Publication (io> Pub. No.: US 2002/0052770 Al
Podrazhansky (43) Pub. Date: May 2,2002
(54) SYSTEM ARCHITECTURE FOR (52) U.S. CI. 705/7
SCHEDULING AND PRODUCT
(76) Inventor: Mikhail Yury Podrazhansky,
Alpharetta, GA (US)
Jason A. Bernstein
BERNSTEIN & ASSOCIATES, P.C.
Embassy Row 400, Suite 495
6600 Peachtree Dunwoody Road, N.E.
Atlanta, GA 30328-1649 (US)
(21) Appl. No.: 10/016,364
(22) Filed: Oct. 30, 2001
Related U.S. Application Data
(63) Non-provisional ol provisional application No. 60/244,466, filed on Oct. 31, 2000.
(51) Int. CI.7 G06F 17/60
A modular system architecture for a process stream generating historical work transactional data. The data are received by a system Data Import Module. The Data Import Module transforms the historical work transactional data into at least one Workload Volume. A Forecast Module in communication with the Data Import Module receives a selected Workload Volume and projects a future workload demand or Forecasted Workload Volumes derived from a selected search algorithm. A Staffing Requirements Module in communication with the Forecast Module receives a selected Forecasted Workload Volume. The Staffing Requirements Module has a plurality of Staffing Guide functions applying staffing constraints that drive the Forecasted Workload Volume. A Scheduling Module in communication with the Staffing Requirements Module receives a selected Staffing Requirements and transforms the Staffing Requirements into a schedule viewable by a user.