Method and system for banking institution interactive center

[54] METHOD AND SYSTEM FOR BANKING INSTITUTION INTERACTIVE CENTER

[75] Inventors: Sylvia Bornemisza-Wahr, Los Angeles, Calif.; Kevin Sy Lam, Singapore, Singapore; Frank McCallick, Ventura, Calif.; Roy Sinai; Peter Paradiso, both of Santa Monica, Calif.; Howard A. Schechtman, Agoura Hills, Calif.; Kenneth J. Randall, Redondo Beach, Calif.; Peter Tompkins, Malibu, Calif.; Teresa A. Petach, Los Angeles, Calif.

[73] Assignee: Citicorp Development Center, Inc.,

Los Angeles, Calif.

[21] Appl. No.: 08/984,331 [22] Filed: Dec. 3, 1997

Related U.S. Application Data

[60] Provisional application No. 60/057,905, Sep. 4, 1997.

[51] Int. C I. II04N 7 14

[52] U.S. C I 705/42

[58] Field of Search 705/42, 43, 1;

348/13, 14, 15

[56] References Cited

U.S. PATENT DOCUMENTS

5,053,956 10/1991 Donald et al 348/13

5,267,314 11/1993 Stambler 705/43

5,305,195 4/1994 Murphy 235/379

5,600,114 2/1997 Dunlap et al 705/1

5,787,403 7/1998 Randle 380/24

5,805,204 9/1998 Thompson et al 395/560

Primary Examiner—-Tod R. Swann

Assistant Examiner—Matthew Smithers

Attorney, Agent, or Firm—George T. Marcou; Kilpatrick

Stockton LLP

[57] ABSTRACT

This invention generally relates to a banking facility layout and a method and system for networked customer and other user interaction with a variety of functions. These functions include access to networks, such as the internet, email capability, options to view information on banking capabilities, access to home banking, and other electronically-related user functions. The invention incorporates a purpose-designed environment that can be integrated into a branch or other banking institution facility. The invention also includes a video wall feature that allows interaction by networked users; users may take control of portions of the wall and add selected information to these portions.

34 Claims, 15 Drawing Sheets