SYSTEM FOR AUTOMATICALLY
MONITORING COPIERS FROM A REMOTE
 Inventors: Joseph Weinberger, 13 Buernset La., East Brunswick, N.J.; Gary Bricault; James Laird, both of Rochester, N.Y.
 Assignee: Joseph Weinberger, East Brunswick, N.J.
 Appl. No.: 450,605
 Filed: Dec. 13,1989
 Int. CI.' G06F 11/00
 U.S. CI 371/291; 371/16.4;
355/205; 364/264; 364/DIG. 1; 395/575
 Field of Search 371/29.1, 16.4;
355/205,206, 207; 340/825.06, 825.54; 364/132
 References Cited
U.S. PATENT DOCUMENTS
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4,311,986 1/1982 Yee 340/825.63
4,545,013 10/1985 Lyon et al 364/200
4,633,412 12/1986 Ebert, Jr. et al 364/492
4,652,698 3/1987 Hale et al 380/24
4,712,213 12/1987 Warwick et al 371/15
4,947,397 8/1990 Sobel et al 371/16.4
4,962,368 10/1990 Dobrzanski et al 340/514
Xerox 1090 Copier Electronic Data Interface Operator Guide and Installation Instructions, Nov. 1988.
Rochester Democrat and Chronicle, by David Lindley, Mar. 28, 1990.
Kodak Ektaprint brochure, Copyright, Eastman Kodak
Primary Examiner—Jerry Smith
Assistant Examiner—Ly V. Hua
Attorney, Agent, or Firm—Hedman, Gibson & Costigan
A system for automatically, remotely monitoring the operational status of one or more copy machines each having a copier computer therein for determining copier status comprising a data tap in the copier to monitor status information from the copier computer, a translator to adapt the status information from the copier computer into uniform information for transmission to the remote location, and a transmission link between the individual copiers and the remote location. The system utilizes a scanner to respectively monitor the copiers which can poll each of the copiers at a uniform rate or, when requested by the user at the central location, vary the poll rate of one or more of the copiers to poll the selected copier with increased regularity, slowing the polling rate of the other copiers, to provide a real-time monitoring of the selected copier. The system also provides for the operation of the copier from the remote location to allow the user at the remote location to operate the copier, i.e., for the diagnosis of a detected problem.
9 Claims, 16 Drawing Sheets