[54] COMPUTER ARCHITECTURE AND
METHOD FOR COLLECTING, ANALYZING
AND/OR TRANSFORMING INTERNET AND/
OR ELECTRONIC COMMERCE DATA FOR
STORAGE INTO A DATA STORAGE AREA
[75] Inventors: Karen A. Papierniak, Fenton, Minn.;
James E. Thaisz, Lincroft, N.J.; Anjali
M. Diwekar, Matawan, N.J.; Luo-Jen
Chiang, Freehold, N.J.
[73] Assignee: NCR Corporation, Dayton, Ohio
[21] Appl. No.: 08/968,728 [22] Filed: Nov. 12, 1997
[51] Int. C I. G06F 17/30
[52] U.S. CI 707/10; 707/1
[58] Field of Search 707/1, 2, 8, 9,
707/10, 102, 104
[56] References Cited
U.S. PATENT DOCUMENTS
5,668,988 9/1997 Chen et al 707/101
5,752,246 5/1998 Rogers et al 707/10
5,802,511 9/1998 Kouchi et al 707/2
5,825,751 10/1998 Papierniak et al 370/248
5,867,799 2/1999 Lang et al 707/1
A computer system collects, analyzes and/or transforms Internet and/or electronic commerce data ol service providers. The Internet and/or electronic commerce data includes one or more ol business operational data and network operational data. The mapping system includes a database storing the Internet and/or electronic commerce data for interrogation by the CSP, and at least one computer station including data transformation and database load utilities. The computer station performs one or more ol the lunctions: ol transforming and organizing the business operational data; analyzing, and organizing the web server operational data pertaining to web page requests, accesses, and browsing into the format suitable to be loaded into said database; analyzing and organizing the Internet operational data pertaining to network sessions and accesses; correlating the network sessions, and authorization and application access data to customers; creating directories ol applications; translating raw system data pertaining to Internet and/or electronic commerce applications into a business context; and correlating the business operational data and the network operational data into one or more datasets.
31 Claims, 23 Drawing Sheets
