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|If you don't really care about your customers, social media won't magically |
transform you into someone who does. If you care about your customers, your
activities in the social media space will reflect that. Keep in mind that effective
|Even if the customer never says these words, at some level within their |
consciousness, they are searching for or ... Don't interrupt; it will only make angry
people get louder, exacerbating their already stressed internal state. ... If the
customer says, “If you cared even a tiny bit about your customers, you wouldn't
have such stupid policies,” they are baiting you to say, “But we do care about our
|Klausner's is a new outlook on dating in a time of pop culture obsession, and she spent her 20's doing personal field research to back up her philosophies. This is the girl's version of High Fidelity.|
|We will talk about how silence isn't a good sign later on in the book but never rate |
your customer service and moments of truth by ... If they complain, give them no
empathy and make them feel they are to blame; you must act like you don't care.
|Someone has to speak for the silent majority of users who don't give a flying fish |
about the technology for its own sake, who ... The customer doesn't care about
your drill for its own sake, not one tiny bit. Never has, never will. ... If he could just
buy a box of holes to put on his wall, without having to touch a drill, he'd be much
|ne of your adults probably handed this book to you mere moments before you |
and your family embarked on a vacation. Like most ... You might as well listen to
them, because if you don't they'll threaten to turn the car around. (They never will.
2007 - 225 pages
|It will be little things, those nice touches, the minor admirable details, the shining |
distinctions, and avoidance of minor annoyances that weigh very heavily. Extra
efforts ... Since they don't have an survey cards and have never asked, I'm not
telling them. If they care to ask, I'll try to help. I know a ... When it rains one tends
to get very wet and you have to play a game with your power windows. The
margin of ...
|Make Your Customers Love You So Much They'll Never Go Anyplace Else! Dave |
Ratner ... The customer's not going to care either way. It doesn't ... to you. Don't
waste any time discussing the reasons behind a problem with your customer.
|Now, if you are working hard in your business, why would you wish to undo that |
work by harming others in and through your business,whether it is your
customers, your employees, your suppliers, the society, or the environment? ...
You know you will be affected in a negative way eventually when you allow a
large corporation and your government to do business oppressively and
harmfully, so why would you ... Saying “I don't care” does not exempt you from the
law of cause and effect.
|You will not be able to confidently forecast winning business simply because you |
don't control all the variables. ... Good salespeople never let this happen, and if it
happens a lot, they quit theirjob and go to place where the salesperson is
responsible for control. ... More than likely, you will get a call from one of your
customers if someone from your company tries to go around you. ... Managers
don't care where the information comes from 59 What They Don't Teach You in