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123 Refills

1,159 reviews in the past 12 months
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Highlighted reviews

1,000+ reviews from Bizrate

  1. somehow I ended up with an order of the small refills and a order of the large refills. I thought I had changed my order from small to large size BEFORE placing the order. Is there a way I could return the small bottles and get large bottles of the red, Yellow, and black? It took 3 years to need the first color and I don't know if the machine will last. We also have a Dell 2135 and a Brother printer. Would this ink work in them. I am willing to pay the difference in price required with exchange.
    Written on August 21, 2014
  2. thanks!
    Written by tanya on August 18, 2014
  3. Haven't used it yet just wanted to be prepared when cartridge runs out of ink
    Written by Ron on August 10, 2014
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1+ reviews from by Answers

  1. BEWARE if you're from Canada. They say free shipping to Canada and re route you to a .ca web site, so you will think they're shipping from Canada - but they're not. SO shipping is NOT FREE. There's a $10 COD fee Canada Post collects plus the taxes, so I paid $23 to collect a package worth less than $100. Not free. AND - one bottle of toner spilled through the box. Their suggestion was to send me a replacement - no thanks, not worth the $20 I'll have to pay to accept the package. They refunded me the cost of spilled toner, so I wasn't as unhappy in the end as I was at first - but if i was to use them again it would only be if I was shipping to the US - do not get them to ship to Canada as it will cost you.
    Written by catherine4bs on January 22, 2014
  2. Having ordered 3 times from 123refills I can say that they have done a good job at keeping me as a happy customer. My first 2 orders (for HP replacement ink cartridges) went very well. I got what I ordered, in time, and they worked very well. The 3rd order was delayed, they emailed me to apologize and included a bag of candy for the delay. A nice touch, and I will be ordering again.
    Written by harryku89 on December 1, 2013
  3. Stay away form this merchant. Sent half the order so I called their Customer Service number which is in India or sure sounds like it is. Said he would call their supplier and call me back. Never did so I emailed them via their email listed at the bottom of the invoice. Never replied. Again STAY AWAY.
    Written by M.HATCH on November 21, 2013
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