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Ratings based on data collected by Google and/or its partners. Learn more

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Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 95%
accurate & undamaged orders
less than 7 days
returns processing
30 day
return policy for most items - Details
ease of returns
Customer Service
3-6 hours
e-mail support response time
less than 45 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
2,045 reviews in the past 12 months

Highlighted reviews

1,000+ reviews from Shopper Approved

  1. please call if there is any shipping issues
    Written by Anthony L on June 1, 2016
  2. I would like to see more product reviews
    Written by Jason on June 8, 2016
  3. Quick and easy
    Written by Kathy O on May 29, 2016
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900+ reviews from Yotpo

  1. I couldn't find any warranty information on the comelit hdmi splitter I bought about a year ago .I sent an email to customer support. The reply was received quickly and I was surprised that it was 3 years. I returned the splitter to the showroom but the new replacement was out of stock .the employees then removed one from a store display and swapped it out with my defective part to allow me to get my customer fixed until the new part was back in Stock. Thank you very much ! You guys are awesome !!! Steve
    Written by Steve on June 4, 2016
  2. I received nothing but excellent customer service and was able to gain the correct knowledge about the products i purchased.
    Written by Rosia B. on March 23, 2016
  3. They answered my questions quickly but unforintly the answer was not good. Visonic no longer will support DIY alarms systems and they want you to sign up to a monthly support package from another vendor even though all I wanted to do was get an email from my panel but with out the Visonic server that is not going to happen and there is no other work around from Visonic to point the alarm panel to anything other than a monitoring company.
    Written by John R. on March 6, 2016
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