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Adorama Camera

4.5

Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

StellaService EXCELLENT
Awarded September 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 90%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items
good
ease of returns
Customer Service
12-24 hours
e-mail support response time
2 to 3 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
14,784 reviews in the past 12 months

Highlighted reviews

10,000+ reviews from Shopper Approved

  1. As usual a very satisfactory ordering experience. Thanks.
    Written on August 19, 2015
  2. Easy
    Written by Randy K on August 18, 2015
  3. order smooth as silk.
    Written by pete h on August 18, 2015
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2,000+ reviews from ResellerRatings.com by Answers

  1. Easy to find the products needed. Checkout was simple and price for the Photo paper was very good!
    Written by patrickguy62 on August 20, 2015
  2. Perfect. No hiccups or problems. Super satisfied, as usual.
    Written by ejgizmo on August 23, 2015
  3. I love the product. The delivery was very fast.
    Written by natalia_esf on August 5, 2015
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1,000+ reviews from Bizrate

  1. I followed a link from Ken Rockwell.
    Written by Tom on August 16, 2015
  2. I like the good prices compared to other sites. this is NOT the first time I chose Adorama because of the low prices.
    Written by Marcelo on August 10, 2015
  3. everything was ok!!!
    Written by jminio73 on August 19, 2015
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300+ reviews from PriceGrabber

  1. Reasonable prices and super website accessibility
    Written by gadgetmiester on July 20, 2015
  2. It was an easy checkout.
    Written by szogediek on July 28, 2015
  3. i was shope from adorama for 2 time and all is good
    Written by heera22g on July 30, 2015
See more reviews from PriceGrabber »

10+ reviews from TRUSTPILOT

  1. I was having a problem on the Adorama.com web site to complete my order with PayPal. A 404 was being given when trying to access PayPal during checkout. It was a little frustrating as I was anxious about completing the order for such a good deal on a MacBook Air. So I informed Adorama.com of the issue and received a nice reply from Helen that all had been repaired and that my order had gone through. I appreciated the follow up. That demonstrates good customer service. It is likely that I will be a repeat customer and recommend Adorama.com to my friends and business associates.
    Written by Frederick D. on August 14, 2015
  2. Adorama CS is currently working very hard to help me. Thank you Louis!
    Written by Michelle Sweeney on July 8, 2015
  3. They shipped my order very quickly. Arrived well packed and in good shape. Plugged in and it works fine. Good Job.
    Written by tupperwear on March 1, 2015
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