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Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

Rating: Approved
September 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 90%
accurate & undamaged orders
less than 10 days
returns processing
60 day
return policy for most items
ease of returns
Customer Service
3-6 hours
e-mail support response time
5 minutes or longer
phone support response time
5 star
4 star
3 star
2 star
1 star
8,648 reviews in the past 12 months

Highlighted reviews

7,000+ reviews from Bizrate

  1. I was happy to find the chicco adapter available from them. Thanks
    Written by hfruiht on April 18, 2015
  2. Very good!
    Written by Jade on April 16, 2015
  3. Can't wait to get my car seat :)
    Written on April 11, 2015
See more reviews from Bizrate »

600+ reviews from PriceGrabber

  1. I love that it's very competitively priced and especially no tax and no shipping fees. I also love that it had a different color stroller than other places.
    Written by myjul052088 on April 3, 2015
  2. I loved that Albee Baby offered items that are "factory seconds," which mean that they are a little "off." In my case, the car seat I bought - a Maxi Cosi Pria 70 w/tiny fit - the black was "not so black." Looking forward to seeing exactly what they mean. They offer new products at a discount, which is awesome for new parents.
    Written by tony on April 20, 2015
  3. First purchase from them.I have to say, their website is very well organized and friendly to navigate.I really like the free shipping!
    Written by petesavva on March 27, 2015
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1+ reviews from TRUSTPILOT

  1. i ordered a stroller and car seat combo from, the only complaint was waiting on hold when I called with a question. The product was perfect and the women on the phone was very helpful and the product was received quickly. I would order from them again. I also used a coupon code for my Chicco Bravo travel system and paid under $300.00.
    Written by Katie on March 17, 2015
  2. I ordered a car seat two weeks ago for my toddler and have received follow-up emails from Albeebaby stating my product is on backorder, without any indication of the anticipated date of delivery. I have contacted Albee's customer service number three times for more information and have been placed on hold for at least 15 minutes each time, only to be transferred to a voice mail. I discourage anyone from ordering online with this company because it does not value good customer service.
    Written by Tracy Dawson on December 18, 2014
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