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596 reviews in the past 12 months

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500+ reviews from TRUSTPILOT

  1. Had a few issues with Christmas orders but these were resolved relativel quicker
    Written by Ann on January 22, 2015
  2. Quick delivery, but can be more expensive than other places...
    Written by Sabrina on December 11, 2014
  3. thanks amazon keep it up just try abit harder
    Written by Simon Brown on January 13, 2015
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1+ reviews from by Answers

  1. On April 3rd, 2014, Amazon cancelled the option of Free Super Saver Delivery for all international customers. Instead, very high shipping costs are now applied to all orders for most countries. By sending out an email one day after this change to its customers (many of them loyal customers for a long time) and failing to give any explanation or reasonable alternative, Amazon lost the trust of thousands of customers. There would have been many better ways to handle this situation.Alternatives that some of the international customers proposed include:1. Increasing the minimal order amount to qualify for free delivery.2. A fixed delivery fee instead of a weight-based plus fixed fee.3. Offer free delivery to customers who have spent a certain amount in the last twelve months.4. Introduction of an international prime membership scheme.Amazon EU S.a.r.l. is a European company with individual websites in several European countries and warehouses all over Europe. In 2014, borders within the ...
    Written on April 9, 2014
  2. Happy with the whole process. I have had no issues using
    Written by Brownthunder101 on November 24, 2014
  3. I wanted a powerful bayonet LED lamp for my loft and I didn't want to pay the earth.Amazon came up trumps and my lamp was delivered very quickly.Now every time I go into the loft I'm amazed by how bright it is.
    Written by LightMeister on October 20, 2014
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