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amazon.com

4.7

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & Delivery
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 95%
accurate & undamaged orders
Customer Service
0-3 hours
e-mail support response time
45 to 90 seconds
phone support response time
Google Consumer Surveys
Amazon Kindle & Fire - Consumer Electronics
Based on 1,897 responses*
Detailed Ratings
Appearance
Ease of set-up
Ease of use
Features
Prices
Reliability
Service
Very Poor
Fair
Excellent
Google Consumer Surveys
Amazon Prime Instant Video - Online Streaming Service
Based on 1,514 responses*
Detailed Ratings
Content
Ease of use
Exclusive content
Families & kids
Mobile app
Prices
Recent programs
Streaming quality
Very Poor
Fair
Excellent
Google Consumer Surveys
Based on 1,517 responses*
Detailed Ratings
Prices
Product quality
Returns
Selection
Service
Shipping
Website
Very Poor
Fair
Excellent

* Surveys were created and administered by Google in the last 12 months. Ratings summarize consumer opinion only and shouldn't be treated or relied upon as facts about the business, nor do they represent Google's views about the business.