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Appliances Connection

3.9

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & DeliveryReturns
7-10 days
average delivery time
greater than 90%
accurate & undamaged orders
less than 10 days
returns processing
30 day
return policy for most items
okay
ease of returns
Customer Service
6-12 hours
e-mail support response time
1.5 to 2 minutes
phone support response time
5 star
4 star
3 star
2 star
1 star
8,378 reviews in the past 12 months

Highlighted reviews

200+ reviews from Google Trusted Stores

  1. No hassle on time would definitely use them again
    Written on July 27, 2015
  2. I have bought four major appliances from them. The price is always great, the shipping and customer service also.
    Written on June 27, 2015
  3. The product arrived a week earlier!! The only minus is that I sent few e-mails and I never got an answer. But I was very please with the value and the product.
    Written on July 30, 2015
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7,000+ reviews from Shopper Approved

  1. great
    Written by CT on January 24, 2016
  2. WHAT THE INTERNET WAS MADE FOR
    Written by MA on January 26, 2016
  3. Best price.
    Written by NY on January 16, 2016
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600+ reviews from ResellerRatings.com by Answers

  1. Re: Transaction for Frigidaire 4.5 cf Drop-In Electric RangeIt took me weeks to decide which drop-in range to buy, finally concluding I did not want a smooth top. The choices for a drop in range with coil elements were limited, but AppliancesConnection.com had the stove I wanted and at the lowest price. They kept in touch via email throughout the transport to a local warehouse for delivery. Any questions I had were answered within a few hours. When the stove was transported to my home, the independent local truck delivery service made a mistake and presented an invoice for a $2,000 Frigidaire refrigerator, not a $964.00 range, so we refused delivery. A call to AppliancesConnection.com customer service generated their personal involvement to the extent they had the trucking company open the box to show it was indeed a range, not an under-counter refrigerator, and they sent us pictures. We got the stove a week later in perfect condition. I really appreciated the way Appliances ...
    Written by Micolena51 on January 31, 2016
  2. Excellent prices. I purchased 4 major kitchen appliances. They were immediately shipped and arrived very quickly all in good shape. Could not ask for anything better.
    Written by niatpac on December 28, 2015
  3. Great range great price great service. Got within a week.
    Written by greggraves on December 29, 2015
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300+ reviews from PriceGrabber

  1. We built a new house & needed an air conditioner for our garage/shop. When I did my research, Appliances Connection had exactly what I needed at the BEST price. Because our order came before our home was done, they kept it in a (relatively nearby) warehouse free of charge & kept in contact with us until we could arrange for delivery. Everything about them, especially their customer service, was the best!!!
    Written by rbj129 on January 23, 2016
  2. Best prices of any appliance store shopped either on line or locally. I would buy from Appliance Connection again and would definitely recommend to a friend or relative.
    Written by robertwilliams225 on January 5, 2016
  3. I couldn't be more pleased. I had made a mistake on my order and needed to make a change. Both Adam A in sales and Sheana C in customer support were immensely helpful and kind and non-condescending. I have previously ordered appliances for a rental apartment and was totally satisfied. Adam A helped me that time. I will definitely keep coming back to Appliances Connection and will continue to recommend you to my friends. Thank you.
    Written by Deerhart on December 18, 2015
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10+ reviews from TRUSTPILOT

  1. My husband and I are extremely pleased with our purchase from Appliancesconnection. We bought KItchenaid Single Wall Oven (KOSE500ESS), Kitchenaid French Door Refrigerator (KFXS25RYMS), Kitchenaid 30" Built-In Convection Microwave (KBHS109BSS), Kitchenaid Electric Cooktop with 5 Radiant Elements (KECC667BBL), Kirchenaid Architect II dishwasher (KDTE204DSS) to accompany our kitchen remodel. We love our new Kitchenaid appliances!! The convection microwave is great!!. It came with wonderful accessories and we have been having fun cooking different things such as steaming vegetables with the steam feature. The convection oven is amazing and cooks everything evenly, I also have to option of cooking without the convection setting. The refrigerator is a definite improvement from our previous frig. There is so much more space!! And the water tasted delicious!! The dishwasher works wonderfully as well, you cannot even hear when it's on. The cooktop is awesome!! We installed it in our island ...
    Written by Suzi on October 7, 2015
  2. My Order: 935876 Order Date: 4/25/2015 As I mentioned this is the first time that I have purchased a large appliance via the internet and had it installed. First Web Site: I would like to say you have an excellent Web Site and frankly I enjoy browsing your products that you represent. I make my living in the IT arena so I am use to the interest of clients to achieve an good customer experience, you have indeed reach these goals. Second Ordering Process: The ordering process was extremely simple and the back office processes were excellent. a) Credit Card charge supported only after shipment, and b) Messaging to keep individuals informed on the process, Third Delivery: I was traveling when the delivery was made, thus my wife and her mother were the only ones at home. According to my wife, the individuals from A&M Trucking and home delivery were excellent. They met the agreed schedule and called in advance to make sure that schedule would be okay. The individuals were clean, polite and ...
    Written by Joseph B. Deckard on May 24, 2015
  3. I had purchased Samsung Refrigerator , LG Washing Machine and Dryer along with accessories. The items came on time in perfect condition , installed within 30 mints by 2 technician. There were some confusion about accessories required for installation from the trucking company, but was cleared before installation by raising the ticket with them . Candace from appliance connection took care of it. Their prices are best in the market . I almost saved about $1000 from what others stores were offering for all 3 items. If you need quick delivery, look for items which says In Stock or call them to get the delivery date. Victor was the sales representative who helped me to get the items which were stock.
    Written by Mohamed Momin on April 16, 2015
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1+ reviews from Bizrate

  1. Website made it seem like the product was available and would ship within 48hours. It took about a week to get confirmation that the product was now on order. Close to three weeks before we received it. That was disappointing.
    Written by Rick on November 22, 2015
  2. Easy to navigate.
    Written by jim on October 26, 2015
  3. all around great
    Written by ref on November 3, 2015
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