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Avenue Stores


Ratings based on data collected by Google and/or its partners. Learn more

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31,901 reviews in the past 12 months

Highlighted reviews

30,000+ reviews from Bizrate

  1. I primarily shop about 2-5 every 6 months, they have a wonderful selection of clothing which makes me feel stylish and in fashion
    Written by Tink on June 23, 2016
    Written by N/A on June 22, 2016
  3. I love the quality and fit of their products. I appreciate their product descriptions and the customer reviews. The rely on the reviews to make my decision on purchasing certain items.
    Written on June 23, 2016
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10+ reviews from by Answers

  1. This company should get out of the online retail business. They have terrible policies with long standing customers. I have been buying clothes for years from this company from their store and decided to purchase some items online. The clothes did not fit after I tried on once so I returned - though I waited a few weeks before I sent. They found an excuse to not refund me for all the items and I spoke to several levels of customer service. I have spent thousands of dollars at their store and they showed no customer support in this matter - they don't care if they lose a long time customer - I felt I need to warn people. They lost my loyalty - I have tod many people about the store - now I will tell people to stay away!
    Written by Rose63 on May 3, 2016
  2. Placed an order online with Avenue and payed for it with PayPal. Later that SAME DAY received an email stating that the same items I just ordered were on sale for less than I payed. I immediately called customer service for a price adjustment and was told that was not possible, that I would have to place a second order at the new price (which would tie up more of my money) and then refuse shipment of the first order or return it to a store. Any other company would have no problem with this. I did not place a new order because I would only get a store credit due to the fact that I paid with PayPal. I want nothing more to do with this company.
    Written by Mrsvickers on November 30, 2015
  3. I recently ordered several items from Avenue. When they arrived they had the chemical smell mentioned by others. I washed them to get the smell out but no luck. I have asked to return them but have gotten no satisfaction. I will report them to ever agency know to have and control over sales but expect nothing after reading other reviews. Never again will I order from this company and I will inform others of the poor products and poorer service,
    Written by dot-20751 on March 7, 2016
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