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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 90%
accurate & undamaged orders
less than 14 days
returns processing
14 day
return policy for most items - Details
ease of returns
Customer Service
0-3 hours
e-mail support response time
less than 45 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
2,761 reviews in the past 12 months

Highlighted reviews

700+ reviews from Google Trusted Stores

  1. Delivery came before anticipated arrival date, and product was exactly as described and functioned well. Highly satisfactory product and experience.
    Written on February 7, 2017
  2. They were quick and effective with their purchase. I bought a crown for my daughter and it came broken. I wish they would had put bubble wrap to keep it more secure.
    Written on January 20, 2017
  3. Always very happy with Birthday Express!!! All my orders have arrived before the date they give me!! The quality is always the best!!! Will continue ordering from them!!!
    Written on November 18, 2016
See more reviews from Google Trusted Stores »

1,000+ reviews from Bizrate

  1. It makes our birthday parties memorable to have creative items and themes. My kids really like the designs we've used and I have been pleased with products.
    Written on May 9, 2016
  2. My only issue was with the lollipops, they were pink and purple but in the picture they were primary colors and I have a boy, so I was disappointed with that.
    Written on May 19, 2016
  3. I love that I found Daniel Tiger's Trolley in the form of party favor boxes! Oh! And the balloon sticks, now all the kids can go home with a balloon as a party favor too!
    Written by Lisa on May 10, 2016
See more reviews from Bizrate »