Search Images Maps Play YouTube News Gmail Drive More »
Web History | Settings | Sign in

Brilliance.com

4.8
551 reviews in the past 12 months
5 star
4 star
3 star
2 star
1 star

Highlighted reviews

200+ reviews from TRUSTPILOT

  1. My fiance and I found Brilliance.com when doing web searches on diamond information. We were interested in doing serious research to get the best quality for the least cost. Brilliance was looking like the best shot. He contacted their customer service rep who went above and beyond regarding information. She told him what he could do to get the best bang for his buck. Her help was invaluable to me getting an amazing piece of jewelry and for him to be happy with the cost in the end. They always got back to us within 24 hours, although normally it was more like 2-4. I would suggest Brilliance (and have) to multiple friends. I'm so happy with my ring and EVERYONE comments on how amazingly sparkly it is. Thanks Brilliance!
    Written by Natalie on June 11, 2014
  2. I can be a very picky purchaser. I do all my homework, expect great service and a quality product for my money. Gregg with Brilliance helped me all along the way and directly addressed my main hesitation over a blistering review and even offered to get me in contact with his manager for details over the suspect review. In the end I went with a custom engagement ring and when it was delivered I couldn't be happier. My now fiancee feels the same. And to strengthen my satisfaction I went back to Gregg for our wedding bands. I would recommend Brilliance to anyone looking for a high quality product and experience. Cheers!
    Written by Robert Baggiani on May 17, 2014
  3. I used Brilliance to get an engagement ring for my fiancee last January. First of all, the quality of their diamonds and work was really great. I was a little nervous about making such a large purchase online and they answered my questions and helped me along. When I got the ring, I decided I wanted to change the setting and they worked with me to get it shipped back and swapped out. They did a fantastic job and my fiancee LOVES her ring. I cannot recommend them highly enough. Thanks, Brilliance!
    Written by Mike Lawler on July 18, 2014
See more reviews from TRUSTPILOT »

200+ reviews from ResellerRatings.com by Answers

  1. My buying experience with Brilliance were by far the best buying experience in my 40 years on this earth. I do not know how to put into words my wonderful experience, from dealing with the people (customer service), to the quality and beauty of my engagement ring! I'm not in no way affiliated with this company outside of a customer, and I do not know any of the employees of this company. Mr. Anthony Cappola, Mr. John Rioz, and the Jeweler/s were absolutely amazing in assisting me with selecting a great diamond, creating an amazing ring, and providing a more amazing price...Brilliance is definitely, easily, hands-down a 5 STAR company!!!
    Written by Mr.Joseph318 on July 10, 2014
  2. Completely satisfied with my purchase of a GIA-certified loose diamond from Brilliance.com. Great pricing and customer service. Had custom payment options which I appreciated, and finished jewelry is simply stunning. Even honored a coupon code on an already low price. Even if it hadn't worked out, since items are ordered sight unseen, they would have allowed me to return within a reasonable time window. Buy with confidence!
    Written by JCJ123DOG on May 25, 2014
  3. After spending a lot of hours researching the engagement ring I would purchase for my future wife, I settled on Brilliance for a few reasons. Their website is a great knowledge resource and I was able to really educate myself on the entire diamond buying process. I felt I could trust the company based on their expertise. They have a great selection of diamonds and rings and the experience was stress free and easy. I am going back to them for my fiances wedding band, she loves her rings!
    Written by bcarroll0930 on June 30, 2014
See more reviews from ResellerRatings.com »

90+ reviews from Bizrate

  1. The sales associate, Jennifer, with whom I spoke many times via online chat and over the phone was very helpful!I spent about a month shopping around at different Jewelers in stores, and many websites and brilliance offered the best value by far. You can find a lower price on e-bay or some other sites, but this site offers the best quality and assurance for the price.
    Written by Jeff O on January 25, 2014
  2. UNBEATABLE PRICE FOR THE EXCELLENT QUALITY
    Written on January 11, 2014
  3. I'm very pleased with my shopping experience at Brilliance.com. It's definitely the best birthday present that I could give myself.
    Written by theappleogist on January 16, 2014
See more reviews from Bizrate »