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British Airways

52 reviews in the past 12 months
5 star
4 star
3 star
2 star
1 star

Highlighted reviews

20+ reviews from TRUSTPILOT

  1. Altid super service
    Written by Poul Erik Antonsen on October 16, 2013
  2. Before my flight back from Asia I called the BA customer relations to find out about the excessive baggage fees. I was told that as far as it did not exceed 32 kg and their maximum dimensions it would have costed only £40. Surprise surprise when I was at the check in to board on my return flight back to the UK I had to pay £250. I reported the case to customer service on the 17th of November, got a response on the 6th of december to send a receipt and to notify me my case would be passed on to the refunds department. Never heard a response despite sending a letter recorded delivery on the 30th of December. My conclusion is BA takes the money and has no respect or care for its clients
    Written by Barbara Olioso on February 3, 2014
  3. Our flight was delayed afterboarding and the air con was leaking on me. I told the cabin crew who promptly moved me to Business Class free of charge : )
    Written by Elsa Lund on January 5, 2014
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20+ reviews from

  1. I flew from Chicago, IL to the UK. It was a one way flight, but the seats were extremely uncomfortable. Only received one meal for 13 hour flight, limited snack options, and the price was not right.
    Written by aless234 on January 11, 2014
  2. During the summer of 2012, I travelled to Spain overnight. The flight was rather long but British Airways definitely made it more enjoyable. The entertainment is phenomenal. The movies available to watch were still in the theaters! You didn't have to pay for headphones either. It also didn't take decades to get through the safety procedures and precautions. The flight attendants were great. They were polite and very attentive. They did their best to make everyone comfortable. You don't have to pay for your food or drinks while on the plane, unlike most American Airlines. I ate Dinner, Breakfast, and tea time on my overnight flight. The next day, I also had lunch with British Airways. The food was very good, a lot of variety as well. I believe there was only one things I truly disliked. With all the great service, you'd be crazy not to fly British Airways, especially because it is usually the cheapest. The seats were pretty spacious, and there was a lot of room overhead and under the ...
    Written by Veronicakarlie on January 5, 2014
  3. I flew with this company to and from United States of America in 2012. Had some troubles at the Denver airport were my plane had been hit by lightning on the way down and had to go through a check. That check took a long time and we had to wait 8 hours + before we were up in the air, definitely not happy about that so of course I missed my connecting flight.. When arriving at London/Heathrow I had gotten tickets to the next flight, but I weren't allowed onboard, but on the plus side there was a very nice gentleman at the service desk to help me. He made sure that I got a plane the next day, even tho there wasn't a seat for me and he talked to my mom on the phone to calm her down (I was traveling alone) and he helped me get the right bus and hotel for the night (he had a girl my age so he knew how my mom probably was feeling). All in all not happy I had to wait an extra day to get home, but the help I got was absolutely great!
    Written by Slugbugg on October 14, 2013
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1+ reviews from Poulpeo

  1. Excellent site, fiable, sûr, et proposant des prix très attractifs. Il y a très souvent des promotions sur les vols secs qui sont au final avantageux par rapport au prix de la concurrence. Pour avoir voyagé avec cette compagnie, il s'agit d'un service de très grande qualité. Enfin, le site est sécurisé et les avantages fidélité sont attirants. Je recommande fortement ce site.
    Written by baladu93 on November 9, 2013
  2. Commande impeccable, le suivi est sérieux. Cashback enregistré plutôt rapidement et super intéressant sachant que nous voyagerons à 8! Le vol sera opéré par American Airlines. A suivre...
    Written by tiboule on November 13, 2013
  3. Site très clair et très fluide, avec une petite exception des nouveaux "Captcha" qui sont apparus depuis peu et mal gérés par certains navigateurs. Je recommande vivement.
    Written by max81 on May 17, 2013
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