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Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
Shipping & DeliveryReturns
5-7 days
average delivery time
greater than 98%
on-time delivery
greater than 95%
accurate & undamaged orders
less than 7 days
returns processing
60 day
return policy for most items - Details
ease of returns
Customer Service
0-3 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
117,292 reviews in the past 12 months

Highlighted reviews

100,000+ reviews from Bizrate

  1. I regularly check for the best prices online for books, and my search took me to Next time I will begin my search with Thank you!
    Written by Riley on February 7, 2017
  2. I have always been satisfied when dealing with Any problem that has cropped up has been dealt with quickly and courteously; and they have been few.
    Written by larryo47 on February 8, 2017
  3. I would love to be able to order all my books through your website, but you need to carry larger selection. Please compare your stock with Barnes and Noble. Thank you.
    Written by JuviMom on February 7, 2017
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