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Crutchfield

4.8

Ratings based on data collected by Google and/or its partners. Learn more

Google and its partners use a rigorous methodology to evaluate the quality of merchant shopping experiences. Learn more
Data for this merchant provided by Google and/or the following partners:
StellaService
Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 98%
on-time delivery
greater than 98%
accurate & undamaged orders
less than 7 days
returns processing
60 day
return policy for most items - Details
good
ease of returns
Customer Service
3-6 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
34,235 reviews in the past 12 months

Highlighted reviews

30,000+ reviews from Bizrate

  1. I love your selection of electronics. I purchased a set of replacement speakers for my wife's convertible. She loves to crank up the sound so she blew out her old speakers (front doors). Having all the adapters along with the speakers (free) is a huge plus for me !
    Written by dcmatic on September 21, 2016
  2. What this professional business needs bundle for the whole vehicle and also special shipping comments because, I'd love to know that it's placed on top my grille rather on my porch for my dogs to have fun with 50 dollars. But all around good business and hell, don't we all need a little improvement?
    Written by Corndog on September 22, 2016
  3. Awesome, straightforward ordering experience! I really appreciate the attention to detail; that I know the speakers I will get will work with my car! Great site layout and fantastic experience overall! The Lord Jesus loves you all so much! God bless you in, Jesus' mighty name and have a great life through Him!
    Written by Daniel on September 22, 2016
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20+ reviews from PriceGrabber

  1. I know I can shop elsewhere and find the same or similar products, but Crutchield is unsurpassed in customer satisfaction and assistance in my book! They are my first stop every time!
    Written by Teresa on October 4, 2015
  2. Thanks for make shop and select all options easy to choose the product we need.Good quality and perfect match on my radio,delivery and accuracy it what I expect from your guy, I will recommend to my friends this merchant.
    Written by bravoquest09 on September 26, 2015
  3. Found my vehicle and selected matching units - Good selection of filters, like double DIN - good comparison engine - above average descriptions - provides matching install parts - simple and intuitive purchasing screens (the best I've seen). I buy most of my stuff on Amazon, but Crutchfield was a much better shopping experience.
    Written by codycrawford on September 29, 2015
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