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Crutchfield

4.8
22,805 reviews in the past 12 months
5 star
4 star
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1 star

Highlighted reviews

20,000+ reviews from Bizrate

  1. I have always had great experiences with Crutchfield in their retail stores (Charlottesville and Harrisonburg, VA), so I decided to try the online store. Although, I missed the personal interaction from Crutchfield's experts, I found lots of helpful information online.
    Written by Megan on July 28, 2014
  2. I had a slight issue with one of the many harnesses attached in my Mustang, it has a very odd clip that require you to push in the back and then drag a lever down. When I called in the rep was very willing and made every effort to help, he even sent pics to my email, unfortunately neither of us saw this hidden button. It was in a very awkward spot so I could not see it but fortunately a friends second set of eyes caught it. I don't fault Crutchfield for this.
    Written by Byrnes983 on July 28, 2014
  3. Awesome place to get my electronics!
    Written by djdaddy on July 27, 2014
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2,000+ reviews from PriceGrabber

  1. i have alway received my order on time,i always get a good deal and the free stuff and shipping is the best . speaking of best i used to shop at best buy . now its crutchfield everytime
    Written by fmx450 on July 24, 2014
  2. very well organized web site....EXTREMELY HELPFUL TECH SUPPORT (CONRAD)
    Written by bobxavier66 on July 1, 2014
  3. Perfect! All I have to do is type in my info and they do the rest!
    Written by julia.niedermeyer on July 27, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. Great presentation of alternate choices and good information about different models of tvs.Could not answer two of those ratings below as I did not go shopping for prices at another store and I have never returned a product.
    Written by DavidWLewis on July 3, 2014
  2. I ordered a Sennhieser headphones and my credit card was charged. Moreover, a purchase order was created also. The next day I received an e-mail stating that I need to called them. when I did they told me that the item was no more in stock. It seens to be that this store is playing with its costumer and they don't care about the your shopping experience. To Bad! Stay away. Crutchfield is not the store that used to be.
    Written by ELBEBE1000 on February 26, 2014
  3. Bought Sony marine stereo, command remote, scc1 and sc1 all last July. scc1 never worked (figured out after a million calls to tech help) and they told me to contact Sirius. Sirius stopped making the scc1 and it was out of warranty? and now either buy a new radio to get satellite or pay a fortune on eBay for a used/reconditioned one.Will never buy from them again-over priced and they don't care.
    Written by mckast on July 8, 2014
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1+ reviews from Viewpoints.com

  1. Once upon a time, Crutchfield was among the best places to order audio/visual electronic equipment. However, that is not quite the reality anymore, as there are other online sellers that offer better prices Still, there is much to recommend Crutchfield, particularly if one is looking for car audio gear. Crutchfield's fitment guides are very useful in helping determine which equipment will fit in one's vehicle, and furthermore, the installation guides that are provided with the purchases, as well as the assorted mounting kits and adapters they provide, make the installation of the new items much easier than it might otherwise be, and save the hassle of having to track down an adapter or trying to wire a plug into the existing wiring. Similarly, with home audio/visual equipment, the assorted mounting brackets, cables, and connectors that one can get from Crutchfield can make setup much easier. However, Crutchfield's website is not the easiest to use, as all too often, when I want to ...
    Written by aaa627 on March 14, 2014
  2. My car had gotten older and I didn't like the stereo that it came with. I looked around on the internet and Crutchfield.com had what I needed. I got the exact stereo with blu-tooth I was looking for. I had to get an install kit from my car dealer but beyond that, it's great. The shipping was super fast and the support team was awesome! I've also purchased home audio equipment for my home. They have just about anything you need: wall mounts for flat screen TV's, projector mounts, ways to manage your cables and make them look nicer. They also have all kinds of other electronics including cameras, TV's, headphones, speakers, dvd and blu ray players, digit cameras, security cameras, just about anything for your car or home you would want that is an electronic device. I haven't bought too many times from them but I have been really happy with what I have bought so far. Their website is easy to navigate and they have an online chat to help with any needs you have. This is a great website!
    Written by Marie12345 on September 29, 2013
  3. Crutchfield has a wide selection of electronics, but they are really not as competitive and thus not as popular as they were before. There aren't any major problems with their website. They have a wide selection of electronics and it's easy to sort through and find what you are looking for. They sell home audio such as speakers; televisions, dvd players, blu ray players, accessories; car audio, etc. I would probably look into crutchfield if you are interested in browsing audio products and use it to compare. I have never really had any problems with their products so I never had to use their customer service, so I guess that is a good thing. They do offer free 3 day shipping and a 60 day money back guarantee. Although I've never tried it myself it seems like a good offer, and a good way to get more online customers to buy products from them. It allows you to make sure you're completely satisfied.
    Written by bbobloblaw on November 5, 2013
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1+ reviews from TRUSTPILOT

  1. Was looking for power conditioners for my newly designed home theater system. They had both in stock and shipped it FAST! Purchased 2 Panamax Power Conditioners.
    Written by Paul R on April 13, 2014
  2. I have bought a few things there and they are a good company but watch out for the reviews, they don't post negative reviews, I have submitted some on a Kenwood deck and some speakers that never got posted. I called them with this and they said I didn't follow some rule? How can 50 people give something 5 stars and the product is terrible? Lets be honest Crutchfield, you don't care about sound, just selling products.
    Written by fred on April 29, 2014
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