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Ratings are based on data from Google Consumer Surveys, Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

Google Consumer Surveys
Based on 869 responses*
Detailed Ratings
Product quality
Very Poor
5 star
4 star
3 star
2 star
1 star
96 reviews in the past 12 months

Highlighted reviews

90+ reviews from by Answers

  1. My experience with CustomInk was the best from start to finish. Every interaction with a CustomInk employee was positive. I was impressed with how committed CustomInk was to providing us with exactly what we wanted. They even made a donation to the cause we wanted our team t-shirts for! Our t-shirts looked great!! The screen print was just what we hoped for! Every t-shirt fit as expected.
    Written by Pkent23906 on September 13, 2015
  2. Annie was amazing. She helped me with a HUGE order. I also got $200 off for the promotion Pear thing that they do.
    Written by wakefieldrec on September 8, 2015
  3. The whole experience was wonderful. We had to play around with ordering and paying, as I had to order and our secretary had to pay. Your company worked so well with us. Thank you for being so kind on the phone and having the availability to be so flexible. We will definitely use you in the future and spread the word!
    Written by hmarstella on September 16, 2015
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1+ reviews from TRUSTPILOT

  1. After having prepared a time-sensitive order with another company that let us down without any product, and only 2 days before the order had to be in our hands, we contacted CustomInk. They were completely customer-oriented. No wait time on the phone. We spoke directly with several people, from the order-takers to the art/design department, with input from several people who called us back or emailed us to ensure the design was correct, and the shipping address was accurate. Although we had to pay the expedited cost to get the shirts to us within just two days, they did it on time, from a new design, custom improvements, and overnight shipping. They even followed up with emails and a personally-written postcard thanking us for our order. Incredible Service, excellent product.
    Written by Kat on May 11, 2015
  2. I usually use but I decided to try out Custom Ink even though it is a little more expensive. In order to get a fair measurement I ordered the exact same shirt from both sites on the same day. In 3 days I had my shirt from uberprints and after a week my order with Custom Ink has yet to even make it into the review stage. My advice would be to use uberprints and save money and lots of time.
    Written by Taylor House on March 30, 2015
  3. Had the worst experience ever with their copyright review team. Tried to get shirts printed with a portrait of me on them and spent two weeks trying to get them to print my portrait on a shirt. In the end, they still refused, even though I provided them with the artist approval to use the portrait and the original photo from which the portrait was made to prove it was indeed me in the portrait. To make matters worse, the whole review was delayed at the start until I was close to the event for which I needed them, which made it impossible to line up another vendor in the short remaining time without paying a lot more for expediting. In the end, I had to cancel the order and disappoint the 50 people to whom I promised them as gifts. They did a brilliant job last year on an almost identical job. I'm not sure what's changed at the company, but I will never use CustomInk again. My biggest gripe about their service is that they string you along when there are problems until you have no ...
    Written by Paul Kulowitch on September 5, 2015
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* Surveys were created and administered by Google in the last 12 months. Ratings summarize consumer opinion only and shouldn't be treated or relied upon as facts about the business, nor do they represent Google's views about the business.