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Directron

4.2

Ratings are based on data from Google Trusted Stores, StellaService, and/or shopper reviews. Learn more

StellaService EXCELLENT
Awarded September 2014

Shopped and evaluated by StellaService.

StellaService uses a rigorous methodology to test the customer service performance of online businesses. Learn more

Shipping & DeliveryReturns
3-5 days
average delivery time
greater than 80%
accurate & undamaged orders
less than 7 days
returns processing
7 day
return policy for most items
okay
ease of returns
Customer Service
6-12 hours
e-mail support response time
45 to 90 seconds
phone support response time
5 star
4 star
3 star
2 star
1 star
619 reviews in the past 12 months

Highlighted reviews

500+ reviews from ResellerRatings.com by Answers

  1. The place to shop with reasonable prices and decent shipping prices. Just love that Directron.
    Written by mjsba63-99324 on June 8, 2015
  2. I was a little hesitant to order from directron cause I'd never heard of them before. I ordered a atx mid tower and was told it would take about a week to get it, but it arrived only a few days later. I am extremely satisfied with how directron treated me as a consumer. Will be buying from them again!
    Written by Kimberhardie on June 11, 2015
  3. I've been buying from Directron.com for nearly ten years now and can count on one hand the number of times I've had any problem of any kind. Problems of my own making or from the other end of the line have ALWAYS been resolved quickly and to my ultimate satisfaction. They are my go-to supplier for my computer needs.
    Written by darlingc43 on June 15, 2015
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50+ reviews from PriceGrabber

  1. I was a little hesitant to order from directron cause I'd never heard of them. I ordered a atx mid tower and was told it would take about a week to get it, but I received it only a few days later. I am extremely satisfied with how directron treated me as a consumer. Will be buying from them again!
    Written by Kimberhardie on June 11, 2015
  2. Had cheapest price and bought, so it seems like a good deal and have ordered tons from directeron before, so it should be a nice experience.
    Written by llezzer40 on May 14, 2015
  3. JUST GREAT!! JUST LIKE WORKING WITH FAMILY!!!I HAVE 2 BOYS THAT WORKED FOR AND WITH YOU FOR YEARS..MIKE WIEBERG'JRBENJAMIN WIEBERGKEEPING THE MONEY AT HOME THATS WHATS UP!!!!
    Written by MIKEGRUMPY413 on February 18, 2015
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