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Ratings based on data collected by Google and/or its partners. Learn more

Google Consumer Surveys
Based on 185 responses*
Detailed Ratings
Customer service
Product info
Very Poor
5 star
4 star
3 star
2 star
1 star
4,382 reviews in the past 12 months

Highlighted reviews

1,000+ reviews from Google Trusted Stores

  1. Mugs looked terrific! Will order from them again!
    Written on July 17, 2016
  2. There were no surprises. Every thing was as expected.
    Written on July 4, 2016
  3. Very helpful
    Written on July 4, 2016
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2,000+ reviews from TRUSTPILOT

  1. John Wright was very professional, friendly and helpful.... He made ordering easy and answered my questions thoroughly.
    Written by Denise Letson on July 17, 2016
  2. The bags I order for our company have always come from They have the best price BY FAR, that I have been able to find. The representative I have repeatedly worked with, Ronnie Reyes, is always efficient and friendly and makes the best deal happen for me. Thank you!
    Written by Jennifer on July 15, 2016
  3. They were super helpful over the phone. I had a complicated request and they handled it right away and saved me money.
    Written by Rachel Wood on July 13, 2016
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200+ reviews from by Answers

  1. I was expected to receive my delivery today 5/17/16. After not hearing anything back from I contacted them and Joy Wheeler took care of me. She immediately checked on the account, production time left and maked arrangements for me to receive my delivery before my activity on the 22nd. I am truly greatful and looking forward to see the finish product.Thank you so much for your prompt response. Blessings! Your the best!Diamari!
    Written by Iramaid on May 17, 2016
  2. I spoke with Debbie Salazar about art work for stemless wine glasses. She was very professional, patient and helpful putting together a design for me. She went above and beyond by calling me back to discuss the design and to make sure that I was satisfied with the ending results. Overall Debbie was very pleasant and cares about Discount Mugs customers.Discount Mugs customer service is great whenever I had a concern or question their response was prompt and professionally taken care of. I have purchased my order and is very pleased with the product and art work Debbie designed for me. I will definitely keep Debbie and Discount Mugs on my list for future orders.Thank you Discount Mugs for a job well done!
    Written by sstucker5 on May 3, 2016
  3. Madonna Reyes did an excellent job of assisting me with my order.
    Written by mbsmith on April 6, 2016
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* Surveys were created and administered by Google in the last 12 months. Ratings summarize consumer opinion only and shouldn't be treated or relied upon as facts about the business, nor do they represent Google's views about the business.