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Drs. Foster and Smith

55,438 reviews in the past 12 months
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Highlighted reviews

50,000+ reviews from Bizrate

  1. I love the one-stop shopping convenience...don't like walking around the stores too much.
    Written by kaysunlakes on April 12, 2014
  2. love prices and availability of products
    Written by drs on April 10, 2014
  3. Good evening,I was very excited to see the price in the advantix I ordered. I am from Clarksburg, MA and we have a Bensons Pet Center as well as a Petco a town over and they both want a fortune. I was at Bensons a bit earlier this evening and their charing $59.00 for the same exact product! I really wanted to have it sooner considering the weather is breaking and has been getting very warm early, but I could not believe the price difference!I want to thank you so much for having such competitive rates, I hope to get my product soon to keep those nasty ticks away from my husky :) Thanks again.
    Written by mandoo086 on April 12, 2014
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1+ reviews from

  1. The site is simple to shop on. Not only can you refill your prescriptions with the click of a button, but you will also find that the order process is quite simple. If you have ordered with them in the past, you can simply look for your prescription and enter your pet's information; if you are a new customer, you do have to fill out a short order form, and you have to input your vet's prescription RX, in order for them to fill the order you are going to place. The process is quick and easy, and they store your order history on the site. If you have ordered before, you will find the process easy to place a repeat order. Not only does the site save your information, it also allows you to store credit card information as well as your address, for a quick order. I do not have a problem with the site; it is quick and easy to order, and it saves your information. If you order prescriptions regularly and if you want to save, you can save on orders for medications your pets take on a daily ...
    Written by aless234 on March 11, 2014
  2. I ordered from Drs. Foster and Smith for the first time about two weeks ago. I bought 40 pounds of the Drs. Foster and Smith brand ferret food to switch my 4 ferrets over to. The items shipped the next day and arrived within two days! Not to mention that my ferrets absolutely love the food and are so happy! Their fur is a lot softer and they have more energy. I would recommend this website to anyone with pets! They also run good promotion codes and offer a small discount if you get an auto delivery.
    Written by brynneav on December 10, 2013
  3. One of the best parts about dr foster and smith is that no matter what I am looking for normaly I can find it.They have so many different catagories on there website. And not just for cats and dogs either. They have a big selection for other animals also. I have ordered numerous times from them for my three dogs. They have a great selection of dog treats and misc items that are hard to find other places. Dr foster and smith will also fill perscriptions from your vet and it is really easy. They have an extensive library of articles written to help pet owners, and give great advice. They have great customer service before you order and also after you order. they are great if you have a problem with your order or other concerns. They stay intouch with you also once you order and let you know your shipping info too. My favorite part is all the christmas puppy gifts, great selection!
    Written by koons on November 5, 2013
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1+ reviews from by Answers

  1. I bought some pajamas for my dog and they were nice and fit well. The price was not bad either. But you have to watch because they can be expensive.
    Written by BTray on January 10, 2014
  2. They are fine except when it concerns a Rebate associated with a Rx medication, in this case Trifexis.My order came with the 6 months supply of Trifexis but was NOT in a Trifexis box. I called the Drs F&S pharmacist, who told me that they don't send the Rx in the Trifexis box but will credit me with a $10 store credit. I toild her that was not acceptable. At $96 for a 6mos supply, I wanted the $10!!She said that is not the companies policy. Store credit only! Then I HAD to send the original invoice back to get the credit. I said now wait a minute!! You have the original order why must I send the shipped invoice back????????She stated AGAIN that is the only way to get a rebate.I will NEVER do business again with this company. I informed the FDA that this supplier doesNOT ship in product boxes but in loose dosages.That is a violation of FDA practices!!! They are investigating.Extremely POOR customer service and business practices!
    Written by danpbphoto on March 14, 2014
  3. They did not openly state that their sweet potato sticks were made in China. I sent them back as all food products from China should be regarded with suspicion. If you are about your pet do not purchase these. They would not permit me to post on their site.
    Written by darklingthrush on November 27, 2013
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