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Electric Generators Direct

4.7
751 reviews in the past 12 months
5 star
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1 star

Highlighted reviews

200+ reviews from Google Trusted Stores

  1. My Generator arrived on time and in good condition and runs perfectly. I have already recommended Electric Generators direct to a friend. The free shipping and no tax was a good deal.
    Written on March 30, 2014
  2. Great experience, great price, even arrived 1 day early!
    Written on April 6, 2014
  3. Excellent in all aspects.
    Written on March 23, 2014
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400+ reviews from Bizrate

  1. Very easy to order, up front about shipping and sales tax and a great price.
    Written by Elle on April 10, 2014
  2. This was one of the best sites I've seen on the web. It's the reason I felt comfortable getting a generator for my home.
    Written on February 21, 2014
  3. Nice and easy, would recommend.
    Written by Burke on March 3, 2014
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80+ reviews from PriceGrabber

  1. So far all the information I needed was all on the site. Very easy transaction so far
    Written by Davej on March 20, 2014
  2. Could not print receipt
    Written by john.shirley on March 8, 2014
  3. Used once before- price is right service was "on point"
    Written by egmech on March 17, 2014
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1+ reviews from ResellerRatings.com by Answers

  1. I ordered a 7500 watt Generac from Electric Generators Direct. When my electrician gassed it up and turned it on for the first time, the unit put out a lower voltage than is necessary for proper use. I contacted both Generac and Electric Generators Direct and they have told me that repairs will be covered under the units warranty, but that I am responsible for any transportation costs, which is $100 to closest dealer. In other words, I need to pay more money to have the defective merchandise they sold me repaired.
    Written by dkimelman on November 12, 2013
  2. Having now taken two days off work to receive my new whole house generator I have just been told that "the truck doesn't fit down the driveway and we only do curbside delivery anyway" ..strangely FEDEX UPS and last week BestBuy (with a tail lift truck and a dishwasher) all deliver regularly..so I called Electric Generators Direct and they said "you agreed to curb side delivery when you bought this and if you want to send it back it will be $500" ... so I just checked.. I went through the purchase flow on their website and there's nothing in that flow that says anything other than it will be delivered to your address..so not only are they not helpful they are also not telling the truth. The customer rep was also really rude and surly just for additional annoyance. Of course I will dispute this with my credit card company and I'm sure I will not pay the return fee, but a word from the wise..there's no real saving with these cowboys..just go to your local big box, Home Depot/Costco or ...
    Written by richard90048 on October 14, 2013
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