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FansEdge

4.6
241 reviews in the past 12 months
5 star
4 star
3 star
2 star
1 star

Highlighted reviews

200+ reviews from Bizrate

  1. Great experience
    Written by Becky on July 4, 2013
  2. You guys are great!
    Written by Brad Fields on July 5, 2013
  3. FansEdge earned an Overall Satisfaction rating of 10 out of 10 from this customer.
    Written on June 21, 2013
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1+ reviews from ResellerRatings.com by Answers

  1. Beware of this company. I wished I had seen the reviews. Paid for 2 day shipping. It's been over 4. Cannot get anyone to answer the phones. BEWARE BEWARE BEWARE BEWARE. Don't use this company for anything. You will only be ripped off. ******************** UPATE: 1/2/14 ************************Although I am not happy about the experience or correspondence, FansEdge did refund my shipping cost. So they at least stepped up in that regard. For me, that means something. FansEdge in no way asked me to change my review, I just wanted to state both sides of what happened.
    Written by Nostaglia on December 20, 2013
  2. I should probably wait to see how this turns out, but even if everything else goes smoothly I'm furious about this company's practices. I ordered several standard(not customized) items for Christmas presents on 12/2/2013. The site represents that 3 day shipping will take about 5 to 7 business days from fulfillment to delivery in continental US to a physical address. They say an email will be sent when the item ships. Well come to realize on 12/18 that I never received an email from them. I check my credit card transactions and sure enough, they charged me in full for the order on 12/2/2013. I go to the site to "track my order" and while the order date of 12/2 is plain, it shows status as "new" order. I call the customer service number, and am on hold literally for over two hours before a human comes to the phone. After 30 minutes of checking this and that, she can't tell me anything and offers to "track the order" which will take 3 to 5 business days. (i.e. after Christmas I can find ...
    Written by Tessicat on December 18, 2013
  3. These guys immediately charge your account for the item and then go into slow motion on shipping the item. They then process an electronic notification of planned shipment to the shippers and USPS to create the appearance the item is shipped. All of their phone numbers automatically hangup on you when you call and reach them. Beware, they just want your money without delivering the product or customer service.
    Written by amorales on March 4, 2014
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1+ reviews from TRUSTPILOT

  1. Great company. You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux Cash back 4% http://www.extrabux.com/r/525e6bcc40 Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
    Written by DEN on October 30, 2013
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1+ reviews from PriceGrabber

  1. I returned the item on Oct. 22, 2013. As of today, Dec. 11, 2013, I have not received my refund. Customer service responded once, that they had received the return and I would get my money in ten business days. Still no refund and now no response to my emails. Please be careful when dealing with this company.
    Written by beaniele on December 11, 2013
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