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fragrancenet.com

4.7

Ratings based on data collected by Google and/or its partners. Learn more

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133,711 reviews in the past 12 months

Highlighted reviews

40,000+ reviews from Google Trusted Stores

  1. The wrong perfume was shipped. There was no problem. I notified them, they emailed a return label and I returned it and am waiting for the correct one to arrive.
    Written on February 8, 2017
  2. Always delivered before they say it will be. Easy to use site. I think someone tried to steal my CC account. After I used it, tried to access. Not sure if it was.
    Written on February 9, 2017
  3. I'm very happy I found Fragrance.Net online. They offer the best price on my hairspray I've found yet. I received free shipping and it arrived in a reasonable time frame.
    Written on February 3, 2017
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90,000+ reviews from Bizrate

  1. I have recommended many many friends of mine and now they are now ordering from fragrance this is the best company ever did anything online with I give you all of 10 +
    Written by Liz on February 6, 2017
  2. I'm a little upset that one of my bottles is broken/chipped on the bottom and the other one doesn't have a lid. But other than that I'm completely satisfied. Thank you
    Written by Kate on February 7, 2017
  3. I like to buy stuffs from your shop, I got a lot of discount from your shop. It fast and convenient everytime I click to buy. Thank you so much for excellent service!
    Written by Tranice on February 7, 2017
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1+ reviews from ResellerRatings.com by Answers

  1. Don't bother They over charge, don't want to fix issues and send damaged goods Their website is deceitful based on false totals when you purchase
    Written by maxicabber on January 11, 2017
  2. So I called FragranceNet.com today (1-800-PARFUMS (727-3867) and had the displeasure of speaking to Susan. (the 2nd time I called back she did not announce her name...hmmm) Anyway, what I was calling about was the ludicrous shipping charge on a purchase that was originally $1.99 (a tester spray vial of Versace) and was discounted to $1.39 after coupon. (if you give them your email, it will be spammed to no end with offers and discounts...beware!!) I go through Paypal to pay for it and guess what!!??!!! They want $6.95 shipping charges. $6.95??!!!!!???! WTF??!! So Susan, who's enlightened mind brought to me that I should order more to off-set the cost of the sample. WHAT??!! Are you stupid?? Seriously? Okay. Glad you're on the other end of a phone in NY 'cause you had a slap coming your way for that brainiac suggestion. How lame. She tells me nothing she can do, that's what the computer does. (really...that's a bad a** computer doing that) No, Susan, the morons that set up your delivery charges input the information and then have less than intelligent people answer calls to put-off buyers even further by offering up ideas like "add more to the order" or "that's what the computer does". So, let me talk to a manager. She's not available. Yeah. okay. Seriously, I need to talk to someone that can make an intelligent, informed decision. She's here but not available. Really? I can give you her email. I don't want an email. I want to speak with this divine entity that is in charge of the group of type "A" wonder customer service agents.. Well, Susan hangs up on me. I call back and Ms. Congeniality again hangs up on me. Great!! when the last item I ordered shows up, I'll send it back and conclude my business with this entity that hires obviously otherwise unemployable personalities to answer their phones and handle situations. Great job, Susan. I've made 3 orders inside of 1 week and paid for them separate and your actions have cost FragranceNet at least on person for future patronage. Wow!! Slap yourself on the back!! Great job...moron.
    Written by clfergie on April 6, 2016
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