Search Images Maps Play YouTube News Gmail Drive More »
Web History | Settings | Sign in

fragrancex.com

4.7

Ratings based on data collected by Google and/or its partners. Learn more

5 star
4 star
3 star
2 star
1 star
19,844 reviews in the past 12 months

Highlighted reviews

10,000+ reviews from Bizrate

  1. I was so pleased with the prices and the quick delivery of my purchases. I will always buy my perfumes from here and will highly recommend it to others. Thank you
    Written by Sima on February 5, 2017
  2. All the fragrances that I purchased are very authentic. The items that I ordered came before the date that I was told. I love Fragrance X and will be ordering more soon
    Written by Shell on February 6, 2017
  3. This is the only place where I buy my perfumes and I buy a lot of presents too because their products are very high quality and good prices. It's the best option
    Written by Ranitarunner on February 7, 2017
See more reviews from Bizrate »

1+ reviews from ResellerRatings.com by Answers

  1. Within 10 days of opening my new fragrance it stank as rancid. Then I found I was locked out of my account. Contacted FragranceX and they TOTALLY ignored my concerns re stale fragrance in their reply four times! Eventuallly they mildly *acknowledged* my concern, stating that they ONLY accept returns "only if the packaging is unopened and product unused". I was so annoyed so I just kept replying to their "there's nothing we can do' replies that they are "not good sellers" and lo and behold a decent cust. service op. named 'Lihah' escalated my issue for resolution. I didn't think anything of it but to my shock I got a refund notification in PayPal this morning from FragranceX. Unacceptable experience, unreasonable conduct prior to this? Absolutely. I would not recommend FragranceX or take the chance again. They only put the *great* reviews on their website. It wasn't a good experience even though they refunded. Strawberrynet dot com service is much more professional (and they giftwrap beautifully, complimentary).
    Written by Cupcaaaakes on September 15, 2016
See more reviews from ResellerRatings.com »